Let's start with the positive things. The hotel is close from the airport and price is cheap for Bratislava. Be aware that it's in the middle of nowhere.
But... We've lived a nightmare in this place and the staff doesn't care at all about this. We are still wondering how this can happens is an hotel.
Rooms are quite big / bathrooms are ok. Everything is clean and quite well decorated. But... Impossible to change the temperature : 27 degrees... Impossible to have a good sleep with such a temperature and impossible to manage this. No wifi in the room even if you want to pay for this. We are in 2013 or what?
The real shame for nh hotels (wich are quite good in general) is that they organized for a client of them a rock concert in the restaurant and hotel hall. So restaurant was close and we had to have dinner in the cheesy bar... Place by itself is really bad but when u come back for a long journey and u can't talk and relax at dinner because of a rock concert it's a real nightmare. This is a real scandal. The music was so high that tables was moving and almost impossible to talk with your guest. Is this an hotel where u want to have a rest? No it was a concert in a stadium. They are places for this : concert hall and stadium no hotel halls.
The food anyway is below than average (cheap price but more than cheap cuisine).
Not to mention that there is no smoking area in this hotel. So the entrance as they don't clean the hastray is as clean as a stadium after a rock concert.
We've complained at the front desk regarding the fact that it was almost impossible to have a "Normal" dinner. Not sure they understood because of the noise but the staff answered : "it's also very annoying for us". Joke? Not at all... The level 0 of hospitality management is was u get in this place.
I'm a frequent traveller with top tier status with Carlson, Hilton, Hyatt, Accor and ihg. Never seen this in my life. One of the worst experience ever.
Not to mention that they don't have any miles program anymore (miles and more clients stay away, they don't credit miles) wich is another reason to move to more serious hotels. They are a lot in Bratislava. Next time I will stay away from this scam. I wanted to switch from accor to nh but will definitely avoid this hotel chain. Shame on them.
BUT : if you are lucky, the place by itself is a really good value for money as the rooms are really nice. But when a management is able to accept this kind of concert... everything can happens... be aware ;)
Rooms, even guest ones are really big and nice. Everything is new and in good conditions.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.