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“3 Night Stay” 4 of 5 stars
Review of Sheraton Bratislava Hotel

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Sheraton Bratislava Hotel
5.0 of 5 Hotel   |   Pribinova 12, Bratislava 811 09, Slovakia   |  
Hotel amenities
Ranked #5 of 89 hotels in Bratislava
Sydney, Australia
1 review
“3 Night Stay”
4 of 5 stars Reviewed October 24, 2013

Enjoyed this hotel. Rooms were of good quality. Very Good service from all staff we had contact with. We received great help from the front desk staff and concierge. They provided good answers to our questions and even located shops for special requests we had. Happy two hours at the bar on the nights we were in town provided a relaxing and cheap way to relax before dinner after a days touring. Location to shopping and resturants is excellent. Also a Casino right next door.

Internet Connection is expensive but all local resturants along the river front provide free WiFi. Valet Parking is also expensive being 30 euro per day but with an expensive rental car we had no option than to use it.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBratislava, General Manager at Sheraton Bratislava Hotel, responded to this review, October 31, 2013
Dear guest,

I am glad you enjoyed the time in our hotel. Thank you very much for taking your time and submitting this great review on Tripadvisor, as well as for praising the positive attitude of our associates. I'm glad we helped to make your stay a memorable one and if you ever decide to return to Bratislava, we'll be happy to have you here at the Sheraton Bratislava Hotel.

Simone Dulies
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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420 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2013

SPG know how to treat their travellers with status well, and this Sheraton is a prime example. The staff are incredibly helpful, polite and competant, and everyone I interacted with during my stay seemed to play their part well.

The location is fantastic, the hotel is very clean and my suite far exceeded my expectations. The lounge is slightly sparse on food choices, but had enough to keep me going for one night.

I definitely plan on staying at this hotel again in the future.

Choose this hotel if you are looking for any of the following things:
- Quiet night's sleep
- A good location to explore Bratislava on your own or with family
- Somewhere close to shops and bars (no noise disturbed me though)
- Close to business district and corporations
- Luxurious example of an SPG property
- Close to the Bratislava concert/opera building

Room Tip: Ask for a room overlooking the Square so you can see the fountains and river Danube
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBratislava, General Manager at Sheraton Bratislava Hotel, responded to this review, October 31, 2013
Dear guest,

Thank you very much for this fantastic review of your stay at the Sheraton Bratislava Hotel. We continuously strive to meet and exceed our guests expectations and we are delighted when this is achieved. Therefore I am also very glad you fully enjoyed your stay, and we will be more than happy to welcome you back again.

Simone Dulies
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Busan, South Korea
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 18, 2013

Even if just a day stay I can see how staffs are well organized and responsive toward guests. They are always trying to communicate with guests even if it is a small topics.

Very highly trained staffs makes my stay more enjoyable. Really fancy facility including fitness facility and swimming area.

Really quick and efficient check in/out, enough explanation for hotel and my stay.

Valet parking was also well established. Breakfast was excellent compare to other hotel brands.

Overall I'll definitely visit again for not only my visit in Bratislava but also Vienna.

Room Tip: Sign up Starwood prefered guest before visit, then you will get a higher floor
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBratislava, General Manager at Sheraton Bratislava Hotel, responded to this review, October 31, 2013
Dear guest,

I was very pleased to read how much you enjoyed your stay with us and I would like to thank you for letting us know how happy you were with the service you received.
Once again thank you and we hope to be able to welcome you at the Sheraton Bratislava again soon.

Simone Dulies
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prescott, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 14, 2013

We stayed at the Sheraton hotel located in Bratislava Slovakia for just one night! We loved it! The location was perfect and the price was reasonable! What made the stay so great was our very helpful and might I add handsome concierge Martin! He helped us make a long distance phone call back home to our Granddaughter who we were missing terribly! He was even going to let us use his phone! Service like that is almost unheard of! Thank you for the great stay Martin!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBratislava, General Manager at Sheraton Bratislava Hotel, responded to this review, October 31, 2013
Dear guest,

I am glad to hear how much you enjoyed your stay with us as well of praising the positive attitude of our concierge Martin. Naturally I informed him about your nice review. If your travels ever brings you back to Bratislava, we will be happy to welcome you in Sheraton again.

Simone Dulies
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
56 reviews 56 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 8, 2013

This modern, sleek Sheraton situated literally on the banks of the Danube is a terrific property. It is a very short walk from the historic center of Bratislava and adjacent to a half dozen waterfront restaurants. The hotel itself has a great restaurant and bar, a wonderful club lounge and helpful, friendly staff. It is connected to the massive modern Eurovea indoor shopping mall, which sounds weird but is convenient for all those things you forgot. A full service laundry and dry cleaner in the mall sure beats hotel laundry prices, with 24-hour turnaround service. There's even a small Marks & Spencer food hall to stock up on wine and snacks for your room. If I could afford to do so, I'd just move right in and take up residence!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBratislava, General Manager at Sheraton Bratislava Hotel, responded to this review, October 31, 2013
Dear Tim,

let me thank you for your nice review. I am happy you enjoyed your stay in our hotel and that we could make it unforgettable. Once again thank you and we hope to welcome you back again soon.

Simone Dulies
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
47 reviews 47 reviews
47 hotel reviews
Reviews in 36 cities Reviews in 36 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 30, 2013

Sheraton Bratislava is geared more toward business travelers. The location is not ideal for visiting the old town tourist area, but the city is small and it only takes about 15 minutes to walk to the attractions.

The room we had was very impressive -- huge by European or really any standards. We had two double beds, a sitting area with a small couch and lounge chair, as well as a desk. The bathroom was spacious, with separate bath and shower, and a small vanity area outside. It's clear the hotel was recently built, as everything is new and modern, and the fixtures are of high quality. The beds and bedding were very comfortable and the room was well insulated from sound -- all this added up to a good night's sleep.

Service at the hotel was very good. The staff at the concierge desk were very helpful with directions and recommendations (e.g. they told us not to take a taxi from the train station to avoid being ripped off; we took the bus and it was easy and the fare was even included in our train ticket from Vienna). The front desk staff was courteous.

As with most (all?) Sheratons, there was a nice area in the hotel with computers and printers available for free use. This is one of the ways the hotel is geared for business travelers. Another is the 25 EUR cost for breakfast. This would be expensive even by Vienna standards, but in Bratislava this is highway robbery. By my estimation, 25 EUR is equivalent to about 80 to 90 USD of spending power in Bratislava. We skipped the breakfast option.

Overall the hotel was very comfortable. It's great for business travelers on expense accounts, but tourists could be better off staying in a more central location and most local hotels are less expensive.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBratislava, General Manager at Sheraton Bratislava Hotel, responded to this review, October 1, 2013
Dear guest,

thank you for submitting this nice review of your stay at the Sheraton Bratislava Hotel. I'm glad you visited our little big city of Bratislava, and I hope we will have a chance to treat you as our guest also next time the road brings you to this part of Europe.

Simone Dulies
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
251 reviews 251 reviews
81 hotel reviews
Reviews in 81 cities Reviews in 81 cities
272 helpful votes 272 helpful votes
4 of 5 stars Reviewed September 26, 2013

Stayed here recently for 2 nights ... note; we are both SPG platinum members and stayed on points.
The hotel is on the water, next to the big new shopping mall, and a short walk from town ... overall an OK location, but not amazing. Check-in was very friendly and efficient. We were upgraded to a suite which was quite nice and spacious. The hotel seems pretty new so it is fairly modern and in great condition. Standard Sheraton bed and other Sheraton flair in the room.
We received breakfast daily in the club lounge which was quite bad ... maybe a few croissants at best ... probably one of the least equipped Sheraton lounges we have visited which was a let down (I would not recommend paying for the lounge access ...)
Overall a very good stay (just not excellent) and we would consider staying here again if we were to return to Bratislava

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBratislava, General Manager at Sheraton Bratislava Hotel, responded to this review, October 1, 2013
Dear Darren,

Thank you for taking some of your valuable time to write us your comments. We attach a lot of importance to your remarks as it is with this information that we are able to recognize and improve the critical points in our organization. We would welcome the opportunity to make amends should your travels ever bring you to back to Bratislava and the Slovak Republic.

Simone Dulies
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sheraton Bratislava Hotel

Address: Pribinova 12, Bratislava 811 09, Slovakia
Location: Slovakia > Bratislava Region > Bratislava
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 89 hotels in Bratislava
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Bratislava Hotel 5*
Official Description (provided by the hotel):
Located in the modern EUROVEA city center, at the Sheraton Bratislava Hotel you can relax in spacious and comfortable guest rooms and suites only a few minutes' walk from Bratislava's historical city center. Our guests have free access to Shine Spa with heated swimming pool, Finnish sauna, steam bath, deep relaxation room and 7 treatment rooms with a wide range of massages, rituals and treatments (for a fee). Also, guests can work out in our 24/7 modern Sheraton Fitness center. For delicious seasonal meals and cocktails we'd recommend our French Brasserie Anjou and 2 vibrant bars. ... more   less 
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