The staff was absolutely wonderful. I fell a block away and fractured my ankle my 2nd day. Erik Maindl, the night auditor, called an ambulance and patiently translated everything to me since the EMTs spoke no English, and stayed with me until I got in the ambulance. Janka Ferencakova, the manager on duty at the time, also came to my room to ensure I got the help I needed. When I had a problem with swelling under my cast several days later and had to go back to a hospital, the staff went out of their way to find a better hospital than the ambulance took me to. Maros Balla on staff actually went with me to the hospital after he clocked out to help translate there and was very very thoughtful and kind through that process. The hotel loaned me a wheelchair during my stay, which was a tremendous help. Also, Martin Koval, the concierge, was excellent at helping me and my coworkers find places to go at night and on the weekend. I've never had such a great and caring staff as I had there. And the breakfast buffet was great, the internet worked well and was easy to connect to, and the dinner at the hotel was superb. The room was very comfortable, and the lobby was home-y.
- Official Description (provided by the hotel):
- Located in the modern EUROVEA city center, at the Sheraton Bratislava Hotel you can relax in spacious and comfortable guest rooms and suites only a few minutes' walk from Bratislava's historical city center. Our guests have free access to Shine Spa with heated swimming pool, Finnish sauna, steam bath, deep relaxation room and 7 treatment rooms with a wide range of massages, rituals and treatments (for a fee). Also, guests can work out in our 24/7 modern Sheraton Fitness center. For delicious seasonal meals and cocktails we'd recommend our French Brasserie Anjou and 2 vibrant bars. ... more less
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