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“One of the best” 5 of 5 stars
Review of Kempinski Hotel River Park Bratislava

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Kempinski Hotel River Park Bratislava
5.0 of 5 Hotel   |   Dvorakovo nabrezie 6, Bratislava 811 02, Slovakia   |  
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Ranked #9 of 89 hotels in Bratislava
Bratislava, Slovakia
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“One of the best”
5 of 5 stars Reviewed May 17, 2013

Kempinski is my favorite brand and all the time they are offering high quality. Is one of best hotels in Bratislava. personally i liked the spa on 9th floor and breakfast. i like to spend sunday brunch over there as well.
service at the reception is quite well orginized but one thing i dont like- they are a bit cold. i little miss the personal touch. i have to note Im highly demanding and pampered customer.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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369 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
Buenos Aires, Argentina
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 9, 2013

This Hotel is a very nice and lovely hotel. it's location by the side of the revir and 10 minutes walk from the old town is idle for relaxation and walking area. Staff were great and very helpful . The hotel is modern and clean , breakfast was excellant and lot's of verities to choose from. Providing gustes with a free daily Rolles R ride to few locations in Bratislava was a nice touch and gives good feeling.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bratislava_Kempinski, Manager at Kempinski Hotel River Park Bratislava, responded to this review, May 15, 2013
Thank you for posting your comment. We were happy to read your review, and are glad that we could contribute to make your trip to Bratislava a great experience. We are looking forward to welcome you again. We will be happy to assist you with choosing one of the attractive vacation packages for your next stay in Bratislava.
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Prague, Czech Republic
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 8, 2013

First of all, I am a big fan of Kempinski chain. I stayed in Moscow, Budapest, Munich, and St. Moritz hotels and what was always great was the service.
Therefore, Kempi in Bratislava came as a dissapointment. This was my 2nd stay, and in both cases the service for breakfast was slow, unreliable, with waiters that were not able to properly communicate. The breakfast room was empty (4 tables occupoed out of 70 or so) yet no one would shwo up to serve for about 10 minutes. Then they brought a wrong thing, so another 10 minutes wait. The waiter would always jut bring a plate and run away, never asking whether I need something else. Just bery poor. The only helpful person that genuinely tried to help was the lady up from (the "usher"). And I had a very similar experience the first time, around 6 months ago.
This is really a pitty, as this is a very nice, almost a great hotel. Rooms are great, with big screen TVs, they are enough eletricity plugs to power up a fleet of nuclear submarines, and abundant light options to run a disco. Great bathrooms, high tech shower that works. Just great rooms. Dinner was also great. Excelent food, good wine pairing suggestion, quick service after requested. Reception was efficient, upgrade was already waiting, check out in a minute. Good location in summer, with nice walk on the embankment.
I would really like if they can fix the brakfast service.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bratislava_Kempinski, Manager at Kempinski Hotel River Park Bratislava, responded to this review, May 15, 2013
Thank you for taking the time to give us your feedback. We are happy you liked the hotel, rooms and their modern equipment, the restaurant’s offer and services. We have taken your points and they have been discussed with the respective department heads. Thank you for your valuable comments which will certainly help to improve further the service of the Kempinski Hotel River Park.
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Moscow, Russia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 30, 2013

We stayed in the hotel just a night and it was really nice. We went to the spa, it was worth it! The view to the river is amazing. You may try jogging or cycling just by the river, there are some lovely cafe and restaurants. Moreover breakfasts are delicious, especially waffles... Mmm.. Thank you to the staff for a lovely stay

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bratislava_Kempinski, Manager at Kempinski Hotel River Park Bratislava, responded to this review, May 15, 2013
Thank you for letting us know your experience. We are happy you liked the hotel, its location, Spa and the services offered to the guests. We are looking forward to welcoming you to the Kempinski Hotel River Park again!
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Oslo, Oslo, Norway
1 review
5 of 5 stars Reviewed April 26, 2013

I stayed at the Kempinski River Park on a recent business trip to Bratislava. A great experience! Modern, luxorious hotel with large, comfortable rooms and a lovely SPA with swimming pool on the top floor with great views of the Donau river. Right by the river and close to the castle and the pretty old town of Bratislava. This is only 45 minutes from Vienna airport, and I would consider to stay here also when going on a weekend trip to Vienna - great value for money. The only negative experience was a cumbersome check-out process which created long queues and is irritating for business travelers that usually have limited time and would prefer express check-out the night before, however this could easily be simplified.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Top Contributor
68 reviews 68 reviews
59 hotel reviews
Reviews in 34 cities Reviews in 34 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed April 14, 2013

I have stayed at this hotel three times and on each occasion it has exceeded expectations. The bedrooms are more than comfortable, many with fantastic Danube views, the service is good, the food is well-above the Kempinski average. The spa and fitness facilities are superb. I cannot fault this hotel. I recommend it undeservedly. It remains excellent value for money.

Room Tip: Be sure to get a river view room.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bratislava_Kempinski, Manager at Kempinski Hotel River Park Bratislava, responded to this review, June 28, 2013
Thank you for all your stays at the Kempinski Hotel River Park and for taking time to give us your feedback. It is our pleasure to offer the highest standard of services and create a luxurious experience for our guests!
Hotel management
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Sofia, Bulgaria
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 9, 2013

Great Hotel. There is a SPA on the 11th Floor that is totally worth it! It will take you 15 minutes to walk to the old town or you could use the hotel's Rolls Royce to take you there free of charge once per day :)
The rooms are luxurious and big.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bratislava_Kempinski, Manager at Kempinski Hotel River Park Bratislava, responded to this review, June 28, 2013
Thank you very much for your nice review. We are always happy to hear such a positive feedback from our valuable guests. We are pleased to read that you have enjoyed your stay, the Spa, the hotel location and the services we offer. We are looking forward to welcoming you or your friends again soon!
Hotel management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Kempinski Hotel River Park Bratislava

Address: Dvorakovo nabrezie 6, Bratislava 811 02, Slovakia
Phone Number:
Location: Slovakia > Bratislava Region > Bratislava
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 89 hotels in Bratislava
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kempinski Hotel River Park Bratislava 5*
Official Description (provided by the hotel):
Bratislava`s only 5* Deluxe hotel, located on the bank of river Danube, close to the Imperial City Center. Enjoy the breathtaking views from the top floor 1.500 sqm Spa offering numerous treatments and relaxing opportunities. The hotel offers 231 rooms & suites, Executive Club floor, 11 fully equipped meeting rooms with Danube view, tapas lobby bar ARTE Wine & Tapas and its River Bank Restaurant within the new "Pure Kitchen" concept. ... more   less 
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