Typical example when an owner thinks that the two characteristics of a good hotel are the nice rooms and the cleanliness. These are important aspects but definitely not enough! Hotel shall also employ qualified staff who provide GOOD SERVICE and these two are definitely missing here.
Upon arrival the receptionist was unable to give us a key which works to the door, although there's no one else at the reception. The breakfast is just mid-range, the coffee itself is terrible. When I asked for a good coffee (for extra money), the girl told me to go down to the lobby bar (breakfast on 4th floor!) and take it for myself! :-((( Later on it was discovered that the lobby bar has the same coffee machine...
Location is perfect, it's good enough to spend 1-2 nights, but definitely not a holiday. There's space for improvement!
- Official Description (provided by the hotel):
- It would give us great pleasure if you were to visit our hotel – one of the largest business and conference hotels in Győr - offering high-quality service and facilities every day of the year. Hotel Famulus**** is situated within easy walking distance of the baroque town centre.All rooms are air-conditioned and equipped with LCD TV, phone, high-speed Internet Access, Minibar, hair drier. ... more less
- Reservation Options:
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