Visited this restaurant based on TripAdvisor recommendations. Had such a good experience on our first visit that we decided to return. Made a reservation and observed them writing our name in the open reservation position. When we arrived at our reserved time, we could see our reservation had been scratched out and rewritten at the bottom of the page. We were given a terrible table in the back of the restaurant with children running back and forth, and worst, crates were being carried past our table to the kitchen by restaurant personnel as we were being served and eating. It was almost like we were sitting in a back storage area. To add insult to injury, when we mentioned our displeasure to the person who said he was the manager, he did not even bother to act like he was concerned. He was too busy to care. We do not normally complain even when we receive poor service, but visitors need to be alerted to such bad behaviors. Tourists beware! This restaurant may be overrated!