Highly recommended by Americans - probably because the staff tries to give better service/smiles than in some other places around. A colleague went at night and liked it so much advised that we had lunch together there the next day.
Staff was nice indeed but on at least 2 occasions showed they were not truly listening but just guessing what they expected you to say/wish.
Staff insisted on serving soups first, 2 colleagues said yes, I said no. Soup is 570 HUF and extremely small (not a Hungarian portion). Moreover the potato soup was full of sausages (not mentioned anywhere - imagine for vegetarian people thinking this is a safe choice). Then a friend took the ratatouille (lecsö in hungarian, about 2,300 HUF) - it's supposed to be bells peppers and onions mostly, in some tomato sauce. Again this was full of sausages...
I asked for my duck (about 2,900 HUF) to be served together with their soup because I'm a slow eater. They said yes (always nice and smiling) but I received my duck at the same time they had their main course and way over-cooked (well, they never asked how I wanted it in the first place ...).
At the end I asked for an invoice for myself and their charged everybody on it. I promptly did the math and it didn't work. I asked. "Oh - we added the tip" was the response! Well at that point I asked for the full detailed ticket we should have received in the first place so that we could understand at least how much they decided to charge. I don't like that. You either place on your menu that you will charge 10-12-15% (or that it is included) but funny surprises like that are not a good idea to keep your clientele (they knew we were not tourists). So my colleague still loved it but I will need more convincing.
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