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BEST WESTERN Premier Hotel Parlament: Traveler Reviews

4.0 of 5
Kalman Imre utca 19, Budapest 1054, Hungary
Hotel amenities
BEST WESTERN Premier Hotel Parlament
Ranked #11 of 334 hotels in Budapest
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723 reviews from our community

Traveler rating
    490
    197
    29
    7
    0
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Families
51
 
Couples
348
 
Solo
33
 
Business
47
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Christmas Break”
5 of 5 stars Reviewed January 20, 2013

Stayed at this hotel for 3 nights a week before Christmas.

We had an early flight and arrived before check in time but this was not a problem room was allocated straight away to us, great we could get the holiday started with no delay!

Small hotel but nice compact layout. Room was a nice size for a couple, comfy bed, ample storage space, air conditioning was great as it was very cold outside but our room was warm. Bathroom was great walk in shower and towel radiator. There was a frosted bathroom door but this was so issue at all and did not impact privacy.

No tea or coffee making facilities in the room however what was great you could use the bar from 10am – 5pm to get bottles of water from the fridge and a variety of hot drinks from a coffee machine included in the price. After 5pm you had to use the breakfast area for hot drinks.

Breakfast area was small but well laid out and a great tasty selection, hot and cold.

Service from reception was excellent provided towels and shower gel as we visited Szechenyi and Rudas baths which we both different but equally as good. Also hotel phoned for a taxi service back to the hotel.

Location was perfect nice area within walking distance of restaurants, shops and of course the sights! Nearest metro stop we used was the parliament as it had both the underground metro and tram number 2, was about a 5 minute brisk walk away.

Overall perfect location, comfy rooms, nice breakfast, good friendly service and excellent value for money. If we ever get the chance to return to Budapest we would have no hesitation to stay here again.

Thanks for a very enjoyable stay!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Alba_Gu_Brath25 about BEST WESTERN Premier Hotel Parlament
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
merenyi, Front Office Manager at BEST WESTERN Premier Hotel Parlament, responded to this review
January 22, 2013
Dear „Alba_Gu_Brath25”,

Thank you very much for staying with us at our Hotel Parlament while visiting our beautiful capital for Christmas time!
It was a pleasure to read your kind words about your experiences in our Hotel. I am pleased to hear that you did not have to miss a minute from your city break and we were able to provide you with an early and quick check in upon your arrival. We do appreciate your compliments on our design, guest rooms, our wide breakfast selection and complimentary services. I am glad to read that you have been satisfied with our guest services at our reception as well and we could have been at your assistance during your stay. Thank you very much once again for your valuable feedback and for sharing your opinion and experiences with the traveler community of TripAdvisor.
It would be our greatest pleasure to welcome you back at your next visit in Budapest!
With kind regards

Tamas Merenyi
Front Office Manager
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Gothenburg
Top Contributor
61 reviews 61 reviews
39 hotel reviews
Reviews in 31 cities Reviews in 31 cities
30 helpful votes 30 helpful votes
“Very nice hotel”
5 of 5 stars Reviewed January 14, 2013

This is a very nice hotel. We stayed there for a weekend and it was perfect. Nice location close to the city center but still on a calm street so not much noise from traffic. Hotel does not look much from the outside but on the inside it´s modern and clean and beautiful. The staff in the reception was very nice, always smiling and saying hello. The breakfast was very good and the staff there was also very nice. The rooms are clean and modern with very good bed and shower. I can really recommend this hotel.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 5 more reviews by swedishtravellers for Budapest
Ask swedishtravellers about BEST WESTERN Premier Hotel Parlament
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
merenyi, Front Office Manager at BEST WESTERN Premier Hotel Parlament, responded to this review
January 28, 2013
Dear “swedishtravellers”,
First and foremost I would like to thank you for having chosen our Hotel Parlament for your recent stay in our lovely capital. I am very happy to read that you have easily found your way around our Hotel and the city and you could take advantage of our central location. I am glad to read that you have been satisfied with your room and you liked our Hotel’s décor and style. I was delighted to read that you have highlighted our personnel’s, especially our breakfast staff and front desk employees’ service minded attitude and kindness. I am happy that you were satisfied with our rich buffet breakfast as well.
Thank you for recommending us to your fellow travellers.
We very much hope to have the opportunity to welcome you back in our Hotel Parlament when your travel plans bring you back to Budapest.
Best regards,
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ZH
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
30 helpful votes 30 helpful votes
“very good city hotel”
5 of 5 stars Reviewed January 14, 2013

We booked this hotel for the Chrismtas period, and surprisingly to me it ended up to be quite full (judging by the full breakfast room). We saw it was a fairly new hotel, pictures looked good and the price was right. So amidst the big competition nowadays in the hotel market of Budapest, we opted for this hotel. Rooms were nice and spacious, looked brand new. I am not a very good sleeper, so my only negative remark is, that the cleaners on the corridor woke me up. But that just might be my problem, my husband was not disturbed by it. The breakfast was excellent, with a service not seen too often in Hungary. They were always checking what needed refilling and was quickly completed if necessary. The front desk people were also friendly. The hotel is not really "next" to the Parlament as the name might suggest, but an easy walk away. The street is quiet and I still think it is well located to the shopping streets and bar area of Pest.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by MataHari_OnTheRun for Budapest
Ask MataHari_OnTheRun about BEST WESTERN Premier Hotel Parlament
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
merenyi, Front Office Manager at BEST WESTERN Premier Hotel Parlament, responded to this review
January 28, 2013
Dear „MataHari_OnTheRun”
First and foremost I would like to thank you for choosing our Best Western Premier Hotel Parlament for your Christmas gateway in Budapest!
Thank you very much for your kind reflections on our hotel and services. I am pleased to read that you were satisfied with our hotel’s rooms and its upkeep. Although the hotel is in its 7th year we are very keen on improving our product to be competitive in the “hotel market of Budapest”. We enjoyed reading that you have liked our breakfast offer and that the service provided by our breakfast staff have met your expectations. We do appreciate that you have recognized our front desk staff’s friendly attitude as well.
Thank you for highlighting our hotel’s central location. I am glad that you could take advantage of our location while exploring Budapest.
Thank you again for your feedback!
We do hope that we will have the opportunity of welcoming you back to our Hotel Parlament in the not too distant future.
With best regards,
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Veldhoven, The Netherlands
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Modern hotel near city centry (Pest), great service”
4 of 5 stars Reviewed January 12, 2013

Good location in a quiet street within a 5 minute walk from the metro station and the city centre of Pest. Don't be fooled by the small entrance, because behind it there is a modern spacious hotel with a very friendly staff. Large choice at breakfast, stylish rooms with everything you need and a small but very nice wellness room (free of charge). In walking distance of lots of restaurants and bars and a supermarket for all your needs (Aldi, but probably not as you know it). The only downside we can think of is the bathroom door, which doesn't offer much (audible) privacy.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Joris B about BEST WESTERN Premier Hotel Parlament
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
merenyi, Front Office Manager at BEST WESTERN Premier Hotel Parlament, responded to this review
January 15, 2013
Dear „Joris B”,

thank you very much for having chosen our Hotel Parlament for your recent stay in Budapest! I am pleased to read that you have been satisfied with your stay with us and our services have met your expectations. Thank you very much for your great feedback on our stylish interior design, our large breakfast offer and our complimentary wellness services. We very much appreciate your compliments on our helpful ad friendly personnel; we hope that we could contribute to an enjoyable and memorable stay of yours while staying in Budapest! We are looking forward to welcome you back again when your travel plans bring you back to our lovely capital.

With best regards,

Tamas Merenyi
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, AR
Contributor
17 reviews 17 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Hidden Gem”
4 of 5 stars Reviewed January 10, 2013

My granson and I had just finished a trip down the Danube River. We were tired and ready to get to our hotel. I was surprised to find the charming and upscale hotel. I expect Best Western to be a certain level but this one is brand new. One of the things most important to me is how the staff treats not only me but other people I observe them dealing with. All the staff were great, but I would like to mention Ibolya by name as she went out of her way to assist us with every request. I would recommend this hotel to anyone who needs a quiet, nice hotel. The only drawback was there were very few nice restaurants within a few blocks. It's ok to walk when the weather is nice, but when it's cold and snowy, take a taxi.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask DLowery1 about BEST WESTERN Premier Hotel Parlament
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
merenyi, Front Office Manager at BEST WESTERN Premier Hotel Parlament, responded to this review
January 15, 2013
Dear „DLowery1”,

thank you very much for staying with us at our Hotel Parlament during your Danube river trip. I am glad to read your valuable feedback and compliments on our „charming and upscale” Hotel and on our services offered. Thank you very much for highlighting our friendly and service minded staff, especially Ibolya our trainee at the front desk. I am more than happy to read that she could have been at your assistance during your stay with us. We hope to have the chance to welcome you back in our Hotel and Budapest in the future, sometime in a warmer season.

With kind regards,

Tamas Merenyi
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Premier Hotel Parlament

Also Known As:
Best Western Budapest
Budapest Best Western
Address: Kalman Imre utca 19, Budapest 1054, Hungary
Region: Hungary > Central Hungary > Budapest
Amenities:
Bar/Lounge Business Center Free Breakfast Free High-Speed Internet Shuttle Bus service Wheelchair access
Hotel Style:
#9 Luxury Hotels in Budapest
#16 Business Hotels in Budapest
#20 Family Hotels in Budapest
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Hotel Parlament is a delicate four stars boutique hotel in the city centre of Budapest, close to the Houses of Parliament, the river Danube and the biggest shopping mall of the city.Easy to reach with two metro lines which stations are five minutes walking from the hotel. The hotel provides complimentary internet usage for the guests. ... more   less 
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