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“Excellent experience, will come back soon” 5 of 5 stars
Review of Novotel Budapest Centrum

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Novotel Budapest Centrum
4.0 of 5 Hotel   |   Rakoczi ut 43-45, Budapest 1088, Hungary   |  
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Ranked #67 of 329 Hotels in Budapest
Delhi
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
“Excellent experience, will come back soon”
5 of 5 stars Reviewed August 24, 2013

We stayed here for 2 days and overall, I can't think of anything I disliked about the hotel. The location is central and easily accessible - would not be more than 15 minutes walk from the key tourist spots. The check-in process was quick and hassle free. Wifi was free and access details provided during check-in itself. Our double bed room was large and spacious, with a separate bed for the kid. The bathroom and WC were kept in separate areas, with ample toiletries. The staff was friendly and helpful - we were tired and wanted to hire a cab for attending a concert nearby. We requested the hotel for arranging a cab for us and this was done promptly - we again called them for a pick up from the restaurant and within 10 minutes, our cab arrived. Breakfast was sumptuous and provided a lot of choice. Overall, a very pleasant experience and hope to back soon!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, September 2, 2013
Dear wayfarer-dc,

We very much appreciate your detailed and accurate review. Thank you for your kind compliments about the staff. We have forwarded them to the colleagues, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Furthermore, thank you for highlighting the buffet breakfast of ours. If you did not try the experience of the lunch or dinner in our restaurant, Café Palace – next time do not miss it.
It is great to read that you enjoyed your stay with us and it is our hope that we will have the pleasure to welcome you in our again!

Kind regards,
The Team of the hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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Budapest
1 review
5 of 5 stars Reviewed August 14, 2013

Good value for money i am sure i will come again ,the room was very clean ,the stuff was very helpfull and nice,you can go by foot to all intrested pleaces in the city,the room was clean every day,thank you


  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, August 16, 2013
Dear Mati F,

We would like to take the opportunity to thank you for your nice review on TripAdvisor regarding your stay at Novotel Budapest Centrum.

Thank you very much for highlighting the central location of the hotel – hopefully you could easily reach many sights of the city and you had a memorable stay in Budapest.
Furthermore, it is a pleasure to know that you were satisfied with the staff and room was up to your expectations.

We are looking forward to welcoming you in our hotel again; check our website for the next offers!

Kind regards,

The Team of the Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Szombathely, Hungary
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 11, 2013

positive:
location is excellent - easy excess to the underground, 15 min walk to Danube
building is superbly renovated, always sparkling clean
breakfast is all eye heart desires
staff is smiling and helpful
parking in a different building, linked with a corridor to the hotel
concierge service very good
next time with kids, I will definitely stay here, as kids are for free stay!
negative:
nothing!

Room Tip: ask for a room NOT overlooking to the street, if traffic disturbs you
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, August 16, 2013
Dear ramona74,

Thank you for posting your thoughts on here, we really value your feedback!
Happy to hear that you enjoyed our hotel and thank you very much for mentioning our Art Nouveau styled building.
Your compliments have been forwarded to the staff. We are very proud of our customer-oriented team and it is a pleasure to read that you were also satisifed with the quality of the service.

We are glad that next time you would choose us again, and it is our hope that we will have the pleasure of welcoming you in the near future!

Best Regards,

The team of the hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dundee, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 2, 2013

We stayed for 5 nights from 25th-30th of July,our room was spacious,very clean and the aircon worked very well,breakfast was included in our price and it was very good.The hotel is about a 15 minute walk to the town centre but there are lots of buses which are cheap and easy to use.The front of house staff were really good especially the trainee with the spectacles ( can't remember his name).I would use this hotel again.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, August 8, 2013
Dear Nichola C,

We would like to take the opportunity to thank you for your nice review on TripAdvisor regarding your stay at Novotel Budapest Centrum.
Your nice comments on the front staff were already forwarded to them.
Thank you very much for highlighting the central location of the hotel; it is easy to reach the most important points of the city from here. It is our hope that you had a memorable stay in Budapest.
Happy to read that you liked the breakfast and you were satisfied with it.

We very much appreciate your positive feedback and hopefully we will have the pleasure of welcoming you in the hotel again.

Best wishes,

The team of the hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
Top Contributor
116 reviews 116 reviews
34 hotel reviews
Reviews in 33 cities Reviews in 33 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed August 2, 2013 via mobile

We originally booked the Novotel Centrum because we could have both put children in the same room as us and not have to pay for an additional room. Rooms with two double beds in the same room are not common in Europe. I was under the impression that the kids would be sleeping in a pull out sofa bed. The sofa did convert into a bed but it was two separate beds, one a frame and the other on the floor so the kids had their own beds. They were also much more comfortable than your average sofa bed. We could have opted for a second room for the kids that would have been 50% of the first room cost. Very family friendly. The staff was helpful. The breakfast was included and was very good. The hotel is nicely located and right next to a metro station and tram and bus stops. All this for only about $80 per night.

Stayed July 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, August 8, 2013
Dear Duane1969,

We are all pleased at Novotel Budapest Centrum that you provided us with your detailed feedback concerning your stay in our hotel. Your very kind comments have been forwarded to the staff – it is always the greatest reward for us when we receive the positive review from the satisfied guests.

It is delightful to know that the room especially the room for the children met your expectations. Thank you very much for highlighting the good location of the hotel – hopefully you could easily reach many from the sights of the city.

We are glad that next time you would choose us again, and it is our hope that we will have the pleasure of welcoming you in the near future!

Best regards,

Team of Novotel Budapest Centrum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 30, 2013 via mobile

We have just got back from a three night stay at this hotel and can I just say, I cannot fault it. The rooms were clean and tidy with a well stocked mini bar. The bed was hard which was perfect for me. We overlooked the courtyard and it was a beautiful view. The bar in the foyer was manned by excellent courteous staff who remembered what we had to drink and always asked about our day, and are ok etc. we used the hotel taxi to get to the formula one track on two days, and he explained all about the local area, and about the city. Always there on time and very good to one of our guests who was on crutches. I will definitely come back here again. I loved it!

Stayed July 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, August 8, 2013
Dear Sam P,

We are delighted that you wrote this very kind review regarding your stay at the Novotel Budapest Centrum.
Your compliments have been forwarded to the staff. We are very proud of our customer-oriented team and it is a pleasure to read that you were also satisifed with the quality of the service.
Thank you very much for mentioning that the room met your expectations. We strive to provide a superior service experience for every customer; therefore your opinion is very important for us.

We would be pleased to welcome you in our hotel again soon!

Yours Sincerely,
Team of the Novotel Budapest Centrum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Budapest Centrum

Address: Rakoczi ut 43-45, Budapest 1088, Hungary
Location: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#42 Business Hotel in Budapest
#43 Family Hotel in Budapest
#49 Luxury Hotel in Budapest
#58 Romantic Hotel in Budapest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Budapest Centrum 4*
Official Description (provided by the hotel):
The Novotel Budapest Centrum is a 4 star hotel close to the business centres and major cultural attractions of Budapest. Business travellers will find WiFi internet and seven meeting rooms at their disposal. A beautiful place to stay on holiday in Budapest, the Novotel features a restaurant, bar, gym, jacuzzi and sauna, all in a charming, heritage protected building with modern additions. ... more   less 
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Also Known As:
Novotel Budapest Centrum Hotel Budapest
Accor Budapest Centrum
Budapest Novotel

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