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“Great location” 4 of 5 stars
Review of Novotel Budapest Centrum

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Novotel Budapest Centrum
4.0 of 5 Hotel   |   Rakoczi ut 43-45, Budapest 1088, Hungary   |  
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Ranked #65 of 329 Hotels in Budapest
Leighton Buzzard
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Great location”
4 of 5 stars Reviewed November 13, 2012

This Novotel was clean comfortable peaceful with great buffet breakfast and most importantly close to Metro,tram and bus.Do buy a 1,2or3day BUDAPEST CARD for all inclusive public transport and discounts for attractions and restaurants.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, November 21, 2012
Dear grahamm96,

It is always delightful to know when a guest leaves the hotel satisfied and with good memories. Happy to read that you took advantage of the great location of the hotel; and also that you could use the many opportunities of the Budapest Card.

We are glad that you liked our buffet breakfast – there are many healthy options you can choose from.
We would be happy if we could welcome you to Novotel Budapest Centrum when you will visit Budapest again!

Best regards,

The Team of the Hotel
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762 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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Netanya, Israel
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 7, 2012

This hotel was pleasent and the staff were friendly. Rooms were clean as well as the bathroom. It was located centrally and there is a tube station a few minutes walk from the hotel. Fast food was available near the hotel. The view was ok, we were at the first floor and had a view of one of the roof tops.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, November 21, 2012
Dear Evil_Yogurt,

We are glad that you enjoyed your stay with us and we very much appreciate your kind comments regarding your stay at the Novotel Budapest Centrum.

Thank you very much for emphasizing the central location of our hotel – hopefully you could easily reach many sights of the city. Besides, if you did not try our restaurant, Café Palace, next time do not miss the experience!

It is always a pleasure to read the positive feedback of satisfied clients – it is our hope that we can welcome you in the hotel in the near future.

Kind regards,
Novotel Budapest Centrum
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Bradford, United Kingdom
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 5, 2012

We stayed at the Novotel Centrum Budapest for 5 days in mid October, and had a Very welcoming stay. The reception staff were freindly and spoke good English. We stayed on the 3rd Floor, the room was clean mordern and bright. Flat screen tv and tea and coffee was provide. Breakfast had a very good selection with something for everyone. One of the waiters was The Hotel is well situated with a bus stop into the city across the road and around the corner the tram and underground. Getting to the hotel from the airport is easy to do by catching the airport shuttle bus which cost about £12 each which is cheaper than a taxi. If your a student make sure you take your NUS card as it will give you discounts at various attractions/site. Places to visit Buda Castle, Underground tunnels hospital and nuclear bunker and of course one of the many Bath Houses.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, November 9, 2012
Dear stevecaroline1958,

Thank you very much for taking the time to post such a nice review on TripAdvisor. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.

In the name of the reception staff thank you very much for your compliments – it is always the greatest reward when our guests are satisfied with the team and with the services we provided, too.

We appreciate that you have highlighted the good location of the building; happy to know that you could easily reached the hotel from the airport.

We are thankful for your advices for the other travellers about the sights; it is a pleasure to read that you had a memorable stay in Budapest.

We are looking forward to welcome you again in Novotel Budapest Centrum!
Kind regards,

The Team of the Hotel
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Hyderabad, India
Top Contributor
50 reviews 50 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 5, 2012

There are hotels and there are hotels. We found this one to be a pleasant surprise. Located centrally, the hotel was just a little way of Mc Donald and KFC, the lifeline for many tourists. The staff was friendly and professional. Rooms were tidy except for two things. It seemed that the heating console had no cooling facility, after some time the room became too hot, despite all efforts (Room 112). Next, there was no bath tub foam which was asked from housekeeping but they also did not understand. Breakfast was good and the waiters were very helpful. Would love to stay on our next visit there, too.

Room Tip: The even rooms on first floor overlook the main street and so are a little noisy
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, November 9, 2012
Dear w0rldt0urister,

We are delighted that your stay was enjoyable at the Novotel Budapest Centrum. Thank you very much for emphasizing the professionalism and friendliness of the team. It is always a pleasure to know that our efforts are being appreciated and remembered.

Concerning the bath tub foam I would like to inform you that the amenities in the bathroom are determined by the international standards of the Novotel brand. We are very sorry if you found the room too hot –unfortunately the system can be used as air-conditioning system only before the heating season. On the other side, you can control the temperature of the heating in the room. However, next time if you are not satisfied with all the circumstances, please do not hesitate to contact the front desk staff – they will stay at your disposal any time.

We very much appreciate your nice review and it would be a pleasure to know that you will return to the hotel soon!

Yours sincerely,

Team of the Hotel
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Thessaloniki, Greece
Top Contributor
74 reviews 74 reviews
74 hotel reviews
Reviews in 47 cities Reviews in 47 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed October 31, 2012

The hotel is in a central square and very easy to find.Nearby there are shops and places to eat. Also the hotel is near to Keleti train station and a metro station. The reception stuff were service friendly and the breakfast was excellent. The only problem we had was that the room was too hot although we tried everything we could to fix it.Finally we just opened the window but the street noise was unbearable. We asked from the reception some extra pillows and they send them in our room immediatelly. Anyway we liked it so in our next family trip to Budapest we would have a dillema novotel Danube or novotel Centrum???

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, November 9, 2012
Dear georgios123,

We very much appreciate your kind comments concerning your stay at Novotel Budapest Centrum.
Thank you very much for highlighting the central location of the hotel, hopefully you could easily reach many sights of the city. Happy to read that you liked the breakfast, and you were satisfied with our services, too. Your compliments have been forwarded to the reception staff.

As you were travelled with family, it is our hope that you have also tried our children’s corner and the wellness facilities.
We are sorry to hear that you found the room too hot – next time please do not hesitate to contact the front desk – they will stay at your disposal any time.

Thank you again for your nice comments and it is our hope that we can welcome you in our hotel again!

Yours sincerely,

The Team of Novotel Budapest Centrum
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
turkey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 29, 2012

The hotel has a really good and central location. Metro is a few steps away. I believe noone from all over the world could possibly leave the breakfast room without being full, because there is such a variety of things to eat for breakfast. The waiters were like working bees in the breakfast room. Kindly providing everything you need. Rooms were clean, spacious, comfortable and big enough to accomodate a child or a third person.The staff were really helpful and their services were impeccable. They were really helpful and kind .For example; Marton from the front desk spent an hour on the phone talking with the Hungarian National Railways just to provide us the information we needed about our train ticket we bought earlier online and yet still smiling to us! Again from front desk Zsolt spent at least half an hour each day smiling and answering our questions about the day trip tours. Also Laszlo and all the others again from front desk were really kind to us. Once, we left the room forgetting to close the safety box and when we came back, we found the room clean and all the money and other valuables untouched. This hotel gave us the feeling as if we are staying at home with friends.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, November 9, 2012
Dear glscn,

We are all pleased at Novotel Budapest Centrum that you enjoyed your stay with us and were satisfied not only with the hotel itself but also with the staff and the services we provided. Your very warm and detailed comments have been already forwarded to Márton, Zsolt and László, and of course to all the other staff members. It is the greatest reward for us when our efforts are appreciated and we get positive feedback from satisfied clients – because the satisfaction of our guests is extremely vigilant to us.

Happy to read that you enjoyed the wide selection of the buffet breakfast; next time try also the experience of a dinner or a lunch in the lovely atmosphere of our restaurant, Café Palace.

Thank you very much again for your nice review. It is our honest hope that you had a memorable stay in Budapest and we are looking forward to welcome you in our hotel in the near future again!

Kind regards,
Team of Novotel Budapest Centrum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kildare, Ireland
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 26, 2012

Good hotel overall, standard room, good breakfast selection, staff quick to help and advise - if not over friendly - made for a pleasant stay. High standard of cleanliness too. A 15 min walk to city centre, excellent bus/tram services nearby also. When a loud staff party started in the next building to "celebrate" the closing down of the casino there, hotel staff were quick to offer a room change and solve the problem for us, which we appreciated. We did not use spa/pool. Overall, a pleasant stay here.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, October 30, 2012
Dear AraghtyTom,

Thank you very much for taking the time to write such a nice review on TripAdvisor. We do appreciate you very kind comments about the staff and the services – your compliments have been already forwarded to the team.
Thank you very much for highlighting the central location of the hotel. It is easy to reach the city center; it is our hope that you could discover many sights of the city.
We are delighted that you were satisfied with the rooms as well. It would be a pleasure to know that you had a memorable stay here and we can welcome you in our hotel in the near future again!

Best regards,

Team of Novotel Budapest Centrum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Budapest Centrum

Address: Rakoczi ut 43-45, Budapest 1088, Hungary
Location: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#38 Business Hotel in Budapest
#44 Family Hotel in Budapest
#46 Luxury Hotel in Budapest
#59 Romantic Hotel in Budapest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Budapest Centrum 4*
Number of rooms: 227
Official Description (provided by the hotel):
The Novotel Budapest Centrum is a 4 star hotel close to the business centres and major cultural attractions of Budapest. Business travellers will find WiFi internet and seven meeting rooms at their disposal. A beautiful place to stay on holiday in Budapest, the Novotel features a restaurant, bar, gym, jacuzzi and sauna, all in a charming, heritage protected building with modern additions. ... more   less 
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Also Known As:
Novotel Budapest Centrum Hotel Budapest
Accor Budapest Centrum
Budapest Novotel

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