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“Great location” 5 of 5 stars
Review of Mercure Budapest Metropol

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Mercure Budapest Metropol
4.0 of 5 Hotel   |   Rakoczi Utca 58, Budapest 1074, Hungary (District VII / Jewish Quarter)   |  
Hotel amenities
Ranked #155 of 333 Hotels in Budapest
A TripAdvisor Member
“Great location”
5 of 5 stars Reviewed January 8, 2012

Highly recommended for right location by train station and readily stand by taxi to airport. I stayed here for two nights at separate date and front desk service knows my name and my arrival in 2nd time. It was great service :)

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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582 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Wroclaw, Poland
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed January 6, 2012

I wonder why such positive reviews on this hotel. The truth, unfortunately, is very unfavorable to the Accor. The hotel does not took into consideration the comments when booking. I wanted a double bed in the room and that room was the room next to my friends. Of course not. The receptionist asked for a deposit or pre-authorize the card for the mini-bar (!) The first time I met this demand in a four-star hotel. Of course I refused and surprisingly there was no problem.
The next disappointment was a lift. When it wanted to work, opened up, the panel lights up in all possible places. The floor in the elevator used up, worn out, as the communist era.
Rooms totally do not conform to the Mercure. Small, with a strange smell of bric à brac, mattress on the bed to replace. Too soft and collapsed. Bathroom with bath and courtain (just like in low-cost hostels for students), handle on the shower totters. Bathroom suitable for repair.
Service carries out their duties but without cordiality, we met earlier in other Mercure hotels. The second time we'd rather book Ibis Hotel, because there are much better conditions for a lower price.

  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gdynia, Poland
Level Contributor
43 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed December 13, 2011

Hotel is good situated in old building not far from city center. Public transport is next to hotel ( bus stop and metro). Room was OK. Not big but clean. Breakfast avarge. I would expect better from Mercury brand name. Free wifi in room. Hotel staff very helpful. Very good value for money.

Stayed November 2011, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blaskovics, General Manager at Mercure Budapest Metropol, responded to this review, December 19, 2011
Dear Guest, we are pleased to receive your review regarding your stay.
We strive continously improve our services and therefore your feedback is very important to us. It's our pleasure that you took adventage from the center location and good value of promotional rates.
We hope you will choose Mercure Metropol again to your next stay,
Best Regards, Maria Blaskovics General manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
131 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed December 13, 2011

The check in was efficient and the staff friendly and helpful. The room assigned to us Room 214 was nice and a bit larger than the one we were assigned at the Mercure Korona. However the noise from the tram line close by can be heard. The sirens are especially annoying at night. Aside from this the overall stay quality is very good considering the good value price.

Room Tip: Request room farthest from the street.
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 7, 2011

I stayed here with my dad so that we could visit the xmas markets. The the hotel is about a 15 min walk to the danube and is located next to some nice restaurants. The reception is modern and the staff are really helpful. We had an issue with our rooms the first time we stayed there as the agent we booked it with had gone bust, the staff were really helpfull with this and arranged a room and breakfast for a great price. The rooms are a little basic but better than what you expect for the price. Breakfast is also very good with a good selection.

  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Romania
1 review
2 of 5 stars Reviewed December 6, 2011

I found the bathroom not so clean as I was expected.
I reserved for a double room and I received a twin room.
The parking is outside and it's more cheeaper if you pay at the parking guardian.
The location was ok.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed December 1, 2011

The location was good, very close to the city center and also close to a metro station. The room we stayed in was very quiet and clean, but extremely small.
The password we received for the internet didn't work, and neither did the hair dryer.
Another thing I did not like was the fact that the receptionist didn't have a wine opener.
All in all, a nice and clean hotel at a good price, but we would have expected a little bit more from a Mercure.
Next time we go to Budapest we'll try a different one.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Budapest Metropol

Address: Rakoczi Utca 58, Budapest 1074, Hungary
Location: Hungary > Central Hungary > Budapest > District VII / Jewish Quarter , Erzsébetváros
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#87 Luxury Hotel in Budapest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Budapest Metropol 4*
Number of rooms: 130
Official Description (provided by the hotel):
Hotel offering 130 rooms situated on the Pest side halfway between the Danube and the eastern railway station. The most significant sights and public institutions of the city are within easy reach. Ideal for both business and leisure travellers. The hotel features a bar, snack counter and 3 meeting rooms. ... more   less 
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Also Known As:
Mercure Budapest Metropol Hotel Budapest
Accor Budapest Metropol

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