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“Good hotel” 4 of 5 stars
Review of Hotel Charles

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Hotel Charles
3.0 of 5 Hotel   |   Hegyalja ut 23, Budapest 1016, Hungary (District I / Buda)   |  
Hotel amenities
Ranked #48 of 333 Hotels in Budapest
Romania - Bucharest
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
“Good hotel”
4 of 5 stars Reviewed September 1, 2012

I've stayed twice at Charles and i really appreciate the kindness of the staff, the hotel services and the very good restaurant (even if not so cheap). There are spacious rooms and if you're travelling by car, you can park it for free on the streets behind the hotel. Good WIFI in the room, 20 minutes walk from downtown, but there is also a bus who helps you to mount the Buda hill to the hotel. The only bad matter is the noise from the street, this is really the only and big problem of this good hotel.

Room Tip: Avoid the rooms with the windows to Hegyalja utca, they are very, noisy
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  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balazs O, General Manager at Hotel Charles, responded to this review, September 5, 2012
Dear Guest,

Thank you for your review! It feels good that you have chosen our Hotel already twice!

For our future guests who need a more silent room I advise to mention this need upon booking or latest at arrival. Since we do have many quiet rooms as well, we'll try to fulfill all the needs!

Hope to see you again soon, the third time!

Sincerelly,

Balazs Ovari
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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349 reviews from our community

Traveler rating
    164
    128
    45
    11
    1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Any
English first
Tallinn
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 20, 2012

the hotel building looks old and a bit shabby, but don't worry- the hotel from the inside is clean and renovated. our room did looked a bit tired, but it was quite spacious and everything we needed was there (we stayed in the standard room). the staff was very friendly and helpful (a bit too much even). i can definitely recommend the breakfast - it's excellent! there was a bit of a confusion with the city tax- we thought that we had already paid everything in advance, but when checking-out, they informed us that we have to pay the city tax in addition. the money wasn't that big, but like i said- we were sure that we had everything already paid for.

Room Tip: When visiting the hotel in the summer, be sure to select the room with air conditioning. Also, the r...
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  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 17, 2012

Very good hotel. It is centrally located with tram and bus stops in walking distance. Our room was large, even had a little kitchen. We faced a busy boulevard, however on the 5th floor we were not disturbed by any noise.
The staff was very helpful and pleasant.
They served an excellent breakfast.
It was convenient to have a restaurant with the hotel.
We would definitely return here on another visit to Budapest.
Vera

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, North Carolina, United States
2 reviews
5 of 5 stars Reviewed August 17, 2012

Despite the late hour my friend and I checked in, the staff were alert and attentive. We were very well welcomed to this fantastic hotel. Carrying the heavy luggage, the staff showed us the way to our rooms and opened the doors for us with courtesy.

The guy opened the door and lit it up. I did not see a normal room. We were in one of the nicest and biggest rooms of the hotel. Oh... did I say room? I meant apartment. Turning left in the corridor, we had a fully equipped kitchen! Wine glasses, pots and pans... everything.

The bathroom was impeccable. Spacious and solid. I found very interesting how the shower is connected to the sink. Just an observation of an engineering student.

The room was amazing! We had all the space to mess around with our luggage full of clothes. There were two big comfortable couches to sit and plan our next day and relax. The beds were huge! I was glad my feet were not sticking out of the bed, as the commonly do. The Internet connection could be better but it was okay.

Recommend this hotel to everyone, staying there from 1 to 1000 nights.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest
Level Contributor
66 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed August 13, 2012

Good hotel and good staff relationship with client. A very good resteraunt indeed with a varied menu including a good hungarian selection. Food well cooked and presented.which was a feature. A downside was the poor interface between resteraunt bar and your room i.e. allowed only flimsey plastic glasses and a lot of fuss with it.! The resteraunt is slightly apart from the hotel (franchise I suppose) but the interface needs changing.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Level Contributor
63 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed August 2, 2012

Seems to be one of those hotels that has rooms of varying quality, so beware that the room you book online might or might not look anything like the professional photos here on tripadvisor.

I ended up in a very average looking room straight out of the 70s with no ac and hideous furniture. While it was clean it stank of cigarette smoke and I would have moved hotel had I being staying for more than one night.

Did not use the restaurant or take breakfast.

While the price was reasonable you can probably do better in terms of quality and location for similar money.

  • Stayed July 2012, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balazs O, General Manager at Hotel Charles, responded to this review, August 21, 2012
Dear Guest,

Thank you for your review! It is a pity that you did not get better out of your stay in our hotel. I think that you could have made your vacation better with a little effort. You have stayed probably in one of our standard rooms. Yes, the furniture is really not the latest model in this type of room, but if somebody takes the time, our two type of rooms can be defenitely recognized from the pictures on the net. Since we have smoking and non smoking rooms, the need can be indicated upon reservation. (Because of the growing need for non-smoker rooms, we are constantly reducing the number of smoking rooms.) If the need is not indicated, we try our best to serve with the desired room type upon arrival, but in case of lack of the desired room, we offer a change usually the next day. Aircondition is a basic equipment only in our Deluxe category rooms. Since your needs were demanding rather a Deluxe category room, I am sorry you did not upgrade your reservation to such a room for a few Euros more right upon arrival. I am sure there could have been a solution.
Our guests appreciate both our restaurant and breakfast a lot, thus by missing them out I'm afraid you've again missed something that could have made your stay better.
With all this information I hope next time you'll be able to choose the room that fits your demands exactly!

Best regards

Balazs Ovari
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hanko, Finland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 31, 2012

We stayed in this hotel for 4 nights during this weekend and I must say, it was superb. The staff is super friendly and the rooms are big, we chose deluxe double as they are air-conditioned and it was well worth it. Bus stop was near so to move around was no problem at all. I recommend this hotel to everyone!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Charles

Address: Hegyalja ut 23, Budapest 1016, Hungary
Location: Hungary > Central Hungary > Budapest > District I / Buda , Várkerület
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Airport Transportation
Hotel Style:
#14 Best Value Hotel in Budapest
#43 Romantic Hotel in Budapest
#54 Family Hotel in Budapest
#64 Business Hotel in Budapest
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Charles 3*
Number of rooms: 60
Official Description (provided by the hotel):
Hotel Charles is situated on Gellert hill, on the Buda side of the river, with excellent public transportation to the close city centre. The Citadel and the Royal Castle is within walking distance. All our Deluxe category studios are airconditioned, while some of our newly furnished Standard category studios are available with airconditioning as well for a surcharge. All of our studios are equipped with a kitchenette. Free WIFI access is available in the whole building. ... more   less 
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Also Known As:
Hotel Charles And Apartment
Hotel Charles Apartment
Charles Apartment Budapest

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