Stayed there March 12 to 22 this month. Room was great, clean, comfortable bed. Friendly staff throughout the hotel. Had breakfast every morning in the dining room, had the same waiter every day (except for his day off!), Josef. Very attentive, friendly and happy to please us. Remembered my friend always drank tea instead of coffee, remembered I always liked cream with my coffee. The dining room supervisor Fiorella also was very friendly, took care of us, remembered us, always asked about our events of the previous day. I disagree with a review I read just now about the hotel not being close to attractions. We purchased a 14 day transportation pass and found our way around using metro, tram and train. The hotel is a walk indoors to metro stop. It is adjacent to a huge mall which would make it easy to purchase items you need but maybe forgot to bring. Using metro not too difficult to figure out and definitely safe. People are friendly and eager to help. At one point we had asked directions and had 5 metro workers in their orange vests trying to help us as we did not speak the language.
Water was left in the room for us every day, but drinking the tap water is fine. My daughter is living there now studying a semester abroad and loves Budapest. We do too now that we have been there.
Front desk people also could not have been friendlier. Would highly recommend this hotel!
- Official Description (provided by the hotel):
- Downtown Hotel located within the West End city center complex. ... more less
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- Also Known As:
- Hilton Budapest Westend Hotel Budapest
- Budapest Hilton