I was less than impressed with this place. My friend and I had traveled to Budapest on an overnight train from Prague, and we decided we wanted to spend a relaxing day here as we had heard to many good things about it. We paid for the entrance and a 30 minute massage. We were there on a Thursday, in November. We arrived about 2pm with the voucher from the hostel where we had purchased our tickets. The people at the office just pointed to the other side, so we went there and they pointed to the other side. We went to the entrance chick and they pointed to the other side. We were trying to ask where to go, what to do and they just kept sending us in circles. After 5 minutes of this I was about to give up but finally someone told us that we had to exchange the voucher (that looked like a ticket) for our actual entrance ticket (which is this watch thing that you wear). We finally go in, then we have to rent a bathingsuit and towl and change in the locker which takes forever because the place is so crowded. We finally figure it out though and head toward the place where we are supposed to get our massages. Again, we are sent in circles! The building is like 100 years old, so I can understand how it's confusing - but none of the signs are in english and the staff there clearly hate their jobs. Nobody was helpful, we had to ask like 5 different people before someone finally told us where to go. Then they sent us to the wrong place. This went on for like 15 minutes and I was about to be in tears - so much for a relaxing day! Finally when I told this woman that I do not understand and asked her to physically take me, she finally did. The massage was so not worth all that running around and stress. It was a bit uncomfortable actually, it is not like in the States where you get undressed on your own and then have a blanket covering you! After the massage we went around to the different pools, steam room, saunas. They were okay, but SUPER crowded. It was loud and not relaxing at all. In the brochure it says there are rooms with baths just for females and males, but when we asked the staff said there were none. We went into the big bath outside where we stayed under the fountains for awhile and that was nice, but again - not relaxing. It was full of teenagers flirting with eachother and pretending to be adults. I think we didn't really like it because our expectations were so vastly different than what we encountered.
So if you want a relaxing day, this is not the place to come. But, if a family the kids will enjoy it as it's just basically like a giant warm pool. Buy only the basic entrance and bring your own bathingsuit and towel. Exploring the different rooms and the pools in the old building could be fun, just don't expect to have any quiet time. Also don't expect anything from the staff, because they were all rude and not helpful at all. If you can, try to go first thing when they open in the morning so you can avoid some of the crowds. It's still probably worth it just to say that you went (it isn't very expensive), but there are plenty of other wonderful things in Budapest.
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