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“good business hotel” 5 of 5 stars
Review of Novotel Budapest City

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Novotel Budapest City
4.0 of 5 Hotel   |   Alkotas Utca 63-67, Budapest 1123, Hungary (Formerly Novotel Budapest Congress)   |  
Hotel amenities
Ranked #94 of 332 Hotels in Budapest
Kolkata (Calcutta), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“good business hotel”
5 of 5 stars Reviewed November 27, 2011

I stayed there for 3 nights with my wife. My wife was there for work and I had come to visit her in August 2011. The room was good though not very spacious. They provided all the required amenities including a kitchen where we could go and prepare food.

The breakfast was good with plenty of options. The hotel staff was helpful and courteous and the spa was pleasant. The laundry service was excellent.

  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVinette, General Manager at Novotel Budapest City, responded to this review, November 30, 2011
Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Novotel Budapest Congress and look forward to welcoming you back again soon.
Kind regards,
Bruno Vinette
General Manager
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396 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Hyderabad, India
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 4, 2011

very good ambience and facilities - gym, bowling alley, net connection, turkish bath, swimming pool, access to kitchen..close to city center and a shopping mall - mom park! Amazing breakfast! good room. Poor internet connection - very unstable! Hotel restaurant should

  • Stayed December 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVinette, General Manager at Novotel Budapest City, responded to this review, November 7, 2011
Dear Customer,
Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Budapest. I look forward to welcoming you back at Novotel Budapest Congress.
Kindest regards,
Bruno Vinette
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed November 1, 2011

*Overall we were very IMPRESSED.
*Loved the free Toy for the Toddler, and
*Loved the free Laundry access.
*Staff we AMAZING with the Toddler.
*Easy access both to the City and Shops.
*Would highly recommend to anyone.
*Only real bummer was Net access, The higher your floor number was, the worse the connection became.

  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVinette, General Manager at Novotel Budapest City, responded to this review, November 7, 2011
Dear Customer,
Thank you for taking the time to write a review about your recent visit at Novotel Budapest Congress. I’m delighted that you enjoyed your stay and we have noted your comments about the internet connection, which we have since are addressing.
Thank you for pointing out our self-service washing facility. We set up this room in order to make our guests' stay more comfortable and serve their needs on an extraordinarily high level.
I look forward to welcoming you back soon.
Kind regards,
Bruno Vinette
General Manager
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Helsinki, Finland
Top Contributor
104 reviews 104 reviews
78 hotel reviews
Reviews in 72 cities Reviews in 72 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed October 24, 2011

Stayed one night in this modern business hotel. Location is bit away from the main sights in Budapest and there's a busy road next to the hotel (didnt sleep very well because of busy traffic and single glazing windows). At least there was a good shopping mall short walk away. Rooms were well equipped, although toiled and shower were separated in a strange way. Breakfast was satisfactory. When leaving from the hotel, all elevators stopped working and had to use emergency stairs. All in all, not that high-level business hotel, but the price was correspondingly reasonable.

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVinette, General Manager at Novotel Budapest City, responded to this review, October 26, 2011
Dear Customer,

Thank you for posting your thoughts on here, we really value your feedback.
Unfortunately we were facing with some difficulties with the elevators recently. I would like to kindly inform you that our staff elevators were fully renovated and now are working perfectly.
I am terribly sorry if it may have caused any inconvenience for you.

I look forward to welcoming you back at Novotel Budapest Congress.

Kindest regards,
Bruno Vinette
General Manager
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Durham, United Kingdom
Top Contributor
68 reviews 68 reviews
56 hotel reviews
Reviews in 55 cities Reviews in 55 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed October 13, 2011

A very modern looking hotel, but next to a small park and with outdoor terraces and plenty of sitting areas inside. We were on a coach tour as others obviosly were, but it didn't feel too much like the rat race at mealtimes. Didn't use all the amenities but there were obviously plenty of them. Our room was quite comfortable and traffic noise didn't affect us. The air conditioning was just right. The carpet didn't look as though it has been swept for a week or two.

  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVinette, General Manager at Novotel Budapest City, responded to this review, October 17, 2011
Dear Customer,
Thank you for posting your thoughts on here, we really value your feedback. Thank you for pointing out our location. Novotel Budapest Congress is situated next to a picturesque chestnut trees and is close to the historic Castle District of Buda.
We have noted your comments about carpets, which we have since addressed.
I look forward to welcoming you back.
Kind regards,
Bruno Vinette
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 11, 2011

Rooms are small. The Airconditioning was not switched on and as a result, the rooms were very warm at night - Had to open the windows and sleep. Good Breakfast spread - replenished quickly. Staff not too interactive at all. Free Wifi throughout the hotel. average Location - Buda Area. Bus Stop on the opposite side will get you into the Pest area in 10 min.

  • Stayed October 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVinette, General Manager at Novotel Budapest City, responded to this review, October 17, 2011
Dear Customer,
Thank you for taking time to tell us about your experience during your stay.
I would like to kindly inform you that in all of our rooms, the temperature can be changed according to the Customers' wishes by using the switches on the wall. Thank you for pointing out our buffet breakfast where you can find a biocorner as well.
We look forward to welcoming you again at Novotel Budapest Congress.
Kindest regards,
Bruno Vinette
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 29, 2011

We only stayed here for 3 nights which was disappointing both because Budapest had far more too offer and so did this hotel. Firstly the room was large with a good large bed, nice modern bathroom and a unique work table. There was plenty of space and it was exceptionally clean. The hotel's exterior looked a little like an office building, but the interior was modern and friendly with big comfy seats, a kids area, a nice pool and spa area - including a very adequately equipped gym and sauna, a good bar and restaurant and what looked to be a very impressive conference floor, I also believe there was a bowling alley too. The only negatives that could be said of this hotel are it's location, as it's on the more residential side of Budapest rather than the exciting pest side and it has average transport links to the city in the form of a couple of public buses. However if you don't mind taking a bus too and from the city each day, this is an great hotel to stay at.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BVinette, General Manager at Novotel Budapest City, responded to this review, October 4, 2011
Dear Customer,
Thank you for posting your thoughts on here, we really value your feedback. Thank for pointing out our services. In Balance offers you an indoor pool, sauna, steam bath, terrace and fitness. We have justed finished the renovation of our Novotel Kid Corner where several kinds of toys are available for the children. Our bowling is also available if you would like to relax and have a friendly game at the end of the day.
I look forward to welcoming you back at Novotel Budapest Congress.
Kind regards,
Bruno Vinette
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Novotel Budapest City

Address: Alkotas Utca 63-67, Budapest 1123, Hungary (Formerly Novotel Budapest Congress)
Location: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#53 Business Hotel in Budapest
#62 Family Hotel in Budapest
#62 Luxury Hotel in Budapest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Budapest City 4*
Number of rooms: 319
Official Description (provided by the hotel):
The Novotel Budapest City is the premier destination for leisure and business trip to Budapest. This 4 star hotel is surrounded by picturesque chestnut trees, the hotel is close to the city centre and the historic Castle District of Buda. Enjoy the Café Lounge restaurant and take time out in our complimentary wellness area with indoor swimming pool, fitness centre and sauna and enjoy bowling facility. Free WiFi internet in the entire property and secured onsite parking is available. Shopping center is in 2 minutes walking distance. ... more   less 
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Also Known As:
Novotel Budapest Congress Hotel Budapest
Accor Budapest Congress
Budapest Novotel

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