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“Good hotel” 4 of 5 stars
Review of Mercure Budapest Korona Hotel

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Mercure Budapest Korona Hotel
4.0 of 5 Hotel   |   Kecskemeti utca 14, Budapest 1053, Hungary (District V / Inner City)   |  
Hotel amenities
Ranked #126 of 333 Hotels in Budapest
Warsaw, Poland
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Good hotel”
4 of 5 stars Reviewed August 20, 2013

Good hotel in good location. I've spend there approx. 10 nights over last 3 years, so there are a good rooms and poor rooms (I've got once the room in the other part of the hotel, across the street, in the last floor which was very small and completely not useful) - the hotel was full so no chance to change...

But in general good place for stay.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review, August 27, 2013
Dear Maiki_wawa,
We would like to thank you for taking the time to share with us your comments following your recent stay. First of all thank you for loyalty. We appreciate your positive remarks concerning the location and the facilities of the hotel. We sincerely hope to see you back in our hotel in the near future.
With best regards,
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1,488 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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English first
Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 20, 2013

I stayed a few days at the Mercure Korona hotel. Very central location. The service were very friendly and attentive. Room was very spacious and comfortable. Breakfast was very good.
I would recommend this hotel.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review, August 27, 2013
Dear O Z,
Thank you for your remarks following your stay in our Mercure Budapest Korona. We are pleased to read your positive comment regarding the room, the breakfast and our staff. They always do their best to make our Guests' stay more comfortable. We hope you choose our hotel during your next stay in our city.
With best regards,
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Israel
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 20, 2013

For the price paid I expected more than a single bed in a room so small I almost had to walk side-ways past the end of the bed to get to the other side of the room.

Also the safe that was supposed to be in each room seems to have been stolen - when I questioned where the safe was I was told it was going to be installed the next week.

The cleaning staff also seemed to decide themselves whether or not I needed my coffee and tea refilled, and whether or not I would be taking a bath each night - some days they did not bother refilling the coffee tray or putting fresh soap in the bathroom.

The lighting in the room is so bad that you can hardly see at night, never mind try to work.

Would not recommend it our stay there again myself.

  • Stayed August 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review, August 27, 2013
Dear notreallythabo,
Thank you for your comment. It is our hope that beside this small uncomfortable feature you enjoyed your stay wih us. Please sure that we treat all feedback with the utmost seriousness and we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that we will have the chance to better serve you in the near future.
With best regards,
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Scunthorpe, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 19, 2013

Hotel is very well situated for the centre of Budapest. Our room was very nice, clean and spacious. Staff were friendly and helpful. Breakfast was good quality and plenty of choice. There are three lifts so we never had to wait too long. The hotel is on a busy road so there is some traffic noise. We would recommend this Hotel to friends and family and would use it again ourselves.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review, August 27, 2013
Dear Trevor M,
Many thanks for your positive opinion you have shared about our hotel. We really appreciate hearing from you and reading that you were satisfied with the room, the breakfast and especially with our staff. Our team would love to serve you again in the near future.
With best regards,
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Krakow, Poland
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 18, 2013

The placement of the hotel is very good as well as the rooms/apartments (very comfortable, clean and quiet). After arrival we were very nice welcome and staff was very helpful. The parking is located next to the hotel but the price is not included (app. 20eur/night). It is difficult to find place at usual street.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review, August 27, 2013
Dear Milosz84,
Many thanks for taking the time to share your feedback on your recent visit in Mercure Budapest Korona. We are very delighted to read your positive experience about the location and the room. It is always good to hear that our guests found our staff friendly and helpful. We have already shared your comment with the members of our team. Thank you again. We hope to welcome you again in the near future.
With best regards,
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Netherlands
Level Contributor
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 17, 2013

We stayed in Hotel Mercure Korona for a week and we were very pleased about the hotel. The service was good, the rooms were very clean and the location was superb.

A hotel we could recommend to anyone visiting Budapest.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review, August 27, 2013
Dear Neith88,
Thank you for your kind comments and compliments. We are delighted that you enjoyed your stay in Mercure Budapest Korona and look forward to welcoming you back again soon.
With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elgin, United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 16, 2013

My wife and I stayed for two nights. In all respects the service was excellent. The staff gave the genuine impression of being pleased to see you - even though they were clearly busy. They seemed relaxed and comfortable with each other - one does not always see this in work settings. In short they seemed happy - and one has to assume that this reflects the way they themselves were being handled by their management. I believe that this often reflects leadership which inspires staff and helps them to feel valued.
The chef is to be congratulated. The meals were delicious and well presented. The room service was excellent - and we appreciated the tea making facilities - which included an electric kettle and not a coffee percolator.
The one disappointment? -------that we were not there for a longer stay!

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review, August 27, 2013
Dear drwmitchell,
Thank you for your wonderful remarks. We are more than happy that you were satisfied with our hotel and services and especially with our staff. We have already shared your congratulation with our chef as well. Your very positive feedback serves as an inspiration for our Team, thank you. We will continue our efforts to provide memorable service and hope very much we can welcome you back soon in Mercure Budapest Korona.
With best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Budapest Korona Hotel

Address: Kecskemeti utca 14, Budapest 1053, Hungary
Location: Hungary > Central Hungary > Budapest > District V / Inner City
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#72 Business Hotel in Budapest
#77 Luxury Hotel in Budapest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Budapest Korona Hotel 4*
Number of rooms: 421
Official Description (provided by the hotel):
Mercure Budapest Korona**** is the best located hotel in Budapest. Situated in the heart of the city with beautiful surroundings, at the entrance of the popular pedestrian area: Váci and Ráday street.The River Danube, exclusive shops and famous baths are within walking distance. We offer free WiFi throughout the hotel. You can choose from Privilege Rooms or Suites to ensure your full comfort. Direct access from the airport and onsite parking possibility. The hotel offers wide range of services for both leisure and business travellers like: pool, sauna, Internet corner, upgraded Privilege room, 2 restaurants, Bridge Bar with unique view, My Bar with modern design in pleasant atmosphere, garage, souvenir shop. Conference capacity up to 120 people. ... more   less 
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Also Known As:
Mercure Budapest Korona Hotel Budapest
Accor Budapest Korona

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