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“Good Location in Budapest” 4 of 5 stars
Review of Mercure Budapest Korona Hotel

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Mercure Budapest Korona Hotel
4.0 of 5 Hotel   |   Kecskemeti utca 14, Budapest 1053, Hungary   |  
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Ranked #118 of 329 Hotels in Budapest
Oak Park, IL
Top Contributor
289 reviews 289 reviews
37 hotel reviews
Reviews in 63 cities Reviews in 63 cities
101 helpful votes 101 helpful votes
“Good Location in Budapest”
4 of 5 stars Reviewed April 21, 2013

We stayed here with our tour group for several nights. Be warned that the rooms are very small--smaller than those we stayed in when we visited Poland, for instance--but modern and clean. We had a bit of difficulty with a window that wouldn't open (it was locked with no special "key" with which to unlock it), so we had to call the front desk. To the staff's credit, someone came up immediately.

The problem with the property is the elevator system. One of the elevators was out of order, and since it is somewhat cumbersome to go from Building A to Building B (one has to take two elevators), there are often lines to go downstairs during breakfast or checkout time. Further, there is a prominent sign at the elevator indicating that in the case of fire, one should not use the elevator; however, the staircase is locked! (We had tried to circumvent the delays in the elevator by finding the stairway. We found it, but couldn't use it.)

The breakfast is good, with a good deal of selection and friendly and attentive people. (We'd augment the strength of the coffee by adding a shot of espresso at the coffee machine, which helped a great deal!)

The staff members are overall very helpful and friendly, and they are happily willing to use their English for those of us who are Hungarian-challenged. As we hadn't chosen this hotel (again, it was part of the tour), most of us did, overall, find it to be more than acceptable.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review, April 23, 2013
Dear Grmpmbl,
Thank you for the comments you left on tripadvisor.com. It is our pleasure that you found our breakfast excellent including the Hungarian specialities and wide range of healthy food. We think that the excellent start of the day is the beginnig of having a nice stay wih us. We are extraordinary happy that the service provided by our staff was pleasant for you as we belive that the staff is the core of an excellent hotel experience. We are looking forward to welcoming you back in Mercure Budapest Korona.
With best regards,
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1,200 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
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  • Polish first
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  • Russian first
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Wien
Top Contributor
76 reviews 76 reviews
26 hotel reviews
Reviews in 36 cities Reviews in 36 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 20, 2013

I stayed at this hotel during two convention days in Budapest and can just only recommend it. Rooms and all areas are nothing special but very ok. The different makes the staff. Everyone I've been in touch was more than friendly and helpful - always with a smile. In addition the breakfast was excellent. Good choice and again very friendly service.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review, April 23, 2013
Dear akinom59,
It was a real pleasure to welcome you in Mercure Budapest Korona during the Mercure Worldwide Convention 2013. We appreciate that you had memorable moments with us. Our staff is our greates value therefore we are glad that the service they provide met your expectation. Thank you for sharing your experience and we are looking forward to welcome you again in our hotel soon.
With best regards,
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Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 17, 2013

I have been there with five friends. Both two economy room were extremely spacious, with perfectly clean beds and spacious bathroom. The hotel is located in a really quiet position, but near to the city center.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review, April 18, 2013
Dear lapo,
We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Korona. We are all delighted that the hotel met your expectations and that you had a great time with us and in Budapest. We hope to welcoming you back soon.
With best regards,
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Maidstone, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 15, 2013

Well located near the Danube on the Pest side. Breakfast is a real feature. All the staff were friendly and attentive. The beds were a little basic but rooms were imaculate and had all the needs covered.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review, April 18, 2013
Dear Dominic D,
Many thanks for the nice words which you posted to TripAdvisor.We are very glad to read your positive remarks regarding your stay in our hotel. We will share them with our team. We hope your next visit will be as pleasant as the previous one.
With best regards,
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Wolverhampton
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 15, 2013

Just stayed at the hotel for 3 days whilst at a convention in Budapest
Hotel very clean and comfortable - staff friendly and gave excellent service throughout!
Have been recommending to family and friends

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review, April 17, 2013
Dear GMHOTELWolverhampton,
It was a real pleasure to welcome you in Mercure Budapest Korona during the recent Mercure Worldwide Convention. We appreciate that you had memorable moments with us. Thank you again for sharing your experience, and we are looking forward to welcome you again in our hotel soon.
With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt, Hessen, Germany
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 15, 2013

The Locaton is great, Overall experiance OK - friendly staff - Breakfast good - Rooms are avarage would need a soft refurbishment - Beds needs to be changed! You can reach from the hotel nice surroundings and do some sight seeing. good for business and leisure traveller

Room Tip: double glas windows - ask to open the window so you can enjoy fresh air instead of A/C
See more room tips
  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review, April 17, 2013
Dear Sven D,
Thank you so much for choosing Mercure Budapest Korona during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon.
With best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 14, 2013

I stayed in this Mercure last week. Upon arrival, check in was very efficient, and the room I was allocated was quite good (and for a single, quite a reasonable size). Customer service was excellent, nice breakfast, very good location.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eszter S, Guest Relations Manager at Mercure Budapest Korona Hotel, responded to this review, April 17, 2013
Dear adlton,
Thank you for your compliment regading our service. It is our pleasure that we went beyond your expectation. We will do our best to keep on serving our guest on a high quality level. We are looking forward to welcoming in the near future.
With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Budapest Korona Hotel

Address: Kecskemeti utca 14, Budapest 1053, Hungary
Location: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#64 Business Hotel in Budapest
#73 Luxury Hotel in Budapest
#75 Family Hotel in Budapest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Budapest Korona Hotel 4*
Number of rooms: 421
Official Description (provided by the hotel):
Mercure Budapest Korona**** is the best located hotel in Budapest. Situated in the heart of the city with beautiful surroundings, at the entrance of the popular pedestrian area: Váci and Ráday street.The River Danube, exclusive shops and famous baths are within walking distance. We offer free WiFi throughout the hotel. You can choose from Privilege Rooms or Suites to ensure your full comfort. Direct access from the airport and onsite parking possibility. The hotel offers wide range of services for both leisure and business travellers like: pool, sauna, Internet corner, upgraded Privilege room, 2 restaurants, Bridge Bar with unique view, My Bar with modern design in pleasant atmosphere, garage, souvenir shop. Conference capacity up to 120 people. ... more   less 
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Also Known As:
Mercure Budapest Korona Hotel Budapest
Accor Budapest Korona

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