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“One of the best places” 5 of 5 stars
Review of Sofitel Budapest Chain Bridge

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Sofitel Budapest Chain Bridge
5.0 of 5 Hotel   |   Szechenyi Istvan Ter 2, Budapest 1051, Hungary (Belváros-Lipótváros)   |  
Hotel website
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Hotel amenities
Special Offer
Magnifique breakfast
Ranked #19 of 329 Hotels in Budapest
Darwin
Top Contributor
78 reviews 78 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
30 helpful votes 30 helpful votes
“One of the best places”
5 of 5 stars Reviewed June 14, 2013

The motel faces the river and castle district and our room had a fantastic view of the Chain Bridge, Buda Castle and of course the river. Some elements of the room are a little tired, but don't be put off by that. The staff are great, very friendly and helpful. Their range of english skills vary, but we never had any real problems. We paid extra for access to the executive area on the top floor. We found it good value for food and drinks including breakfast. The staff in this are were very very good. The Motel is "per friendly", and there is even a pet part of the room service menu, however we never saw, heard or smelled any pets, during our stay. The motel is also very convenient for walking to many areas you will want to see.

Room Tip: River view rooms are best
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, June 15, 2013
Dear Guest,

Thank you for your positive review of our hotel. We are very happy to know you enjoyed your time at the Sofitel Budapest Chain Bridge. Your comments will most definitely strive us forward to continue to improve our services. We hope to see you again very soon for your next stay in Budapest.

Yours sincerely,

Philippe Godard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,609 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (535)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Indio, California
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 13, 2013

Had three fabulous days here. They helped us find two sets of concert tickets in town, recommended good restaurants, and were so helpful with everything. My friend and I used the spa services which were terrific. The location is of major importance, it is in the heart of both sides of the towns Buda and Pest which made it easy to walk most everywhere. The room was clean, comfortable, quiet, and the amenities lovely. We did not opt for breakfast which was a bit costly and I never did use the wifi option-- too busy! I highly recommend this hotel.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, June 15, 2013
Dear Guest,

We are very thankful for such wonderful comments of our hotel. All members of the hotel staff work exceptionally hard to make sure that we could fulfill the needs of all customers.
We are very delighted to know that you enjoyed your time at the Sofitel Budapest Chain Bridge and we hope to see you again very soon for your next stay in Budapest.

Yours sincerely,

Philippe Godard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boynton Beach, Florida
Top Contributor
145 reviews 145 reviews
19 hotel reviews
Reviews in 51 cities Reviews in 51 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 13, 2013

The hotel was located at the foot of the chain bridge, this can be seen from the business lounge at night all lit up, it's beautiful. The rooms are well light and comfortable., we were there for 5 nights and didn't have any problems. The staff was most helpful and went out of their way to direct us via the trams and walking. The breakfast buffet was superb the wait staff was helpful as well. This is a great choice when your travels take you to Budapest.

Room Tip: Corner rooms tent do be a bit bigger. Ask for one facing the bridge.
See more room tips
  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, June 15, 2013
Dear Guest,

Thank you for your positive review of our hotel. We are very happy to know you enjoyed your time at the Sofitel Budapest Chain Bridge and we hope to see you again very soon for your next stay in Budapest.

Yours sincerely,

Philippe Godard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 11, 2013

Location, location, location! This hotel has much more to offer too. Our room also had a beautiful view of the Buda Castle, Chain Bridge and river. Gorgeous at night! It was very quiet and the beds were very comfortable. The huge, open lobby has a very posh feel to it. Breakfast was not included, and is very expensive, so we chose to eat at one of the nearby cafes. This is the only complaint I would have about the hotel. A continental breakfast should be offered in the restaurant. Everything else was spot on. We would definitely stay here again!

Room Tip: Make sure to reserve a Danube view room. Spectacular at night and so lovely to wake up to.
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, June 13, 2013
Dear Guest,

We are very thankful for such wonderful comments of our hotel. All members of the hotel staff work exceptionally hard to make sure that we could fulfill the needs of all customers.
We are very delighted to know that you enjoyed your time at the Sofitel Budapest Chain Bridge and we hope to see you again very soon for your next stay in Budapest.

Yours sincerely,

Philippe Godard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth
Top Contributor
51 reviews 51 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 11, 2013

I stop through Budapest for work once in a while and stay at this hotel. Does a great job of providing a restful and comfortable stay. Great breakfast and location. You are right next to the historic chain bridge on the Danube and a 5 minute walk to shopping and dinning. Quiet rooms and room service that is willing to leave you alone when you are trying to rest.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, June 12, 2013
Dear Guest,

Thank you for your positive review of our hotel. We are very happy to know you enjoyed your time at the Sofitel Budapest Chain Bridge and we hope to see you again very soon for your next stay in Budapest.

Yours sincerely,

Philippe Godard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerset
Top Contributor
284 reviews 284 reviews
61 hotel reviews
Reviews in 102 cities Reviews in 102 cities
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed June 11, 2013

We stayed during the time of the highest level of the Danube and despite the potential problems, the hotel appeared to be well prepared. The location is great for exploring the city and close to the Chain Bridge if you want to wander over the Buda.
The room was comfortable however the housecleaning effort was way below par. On our second day they forgot to replace the towels, bath mats etc. and only one coffee cup for 2. It took nearly an hour after bringing it to the receptions attention that these were provided.
Breakfast (buffet) was excellent with a good variety for all tastes.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, June 12, 2013
Dear guest,

We are pleased to hear that you enjoyed the breakfast ,the location and the well trained saff regarding the Danube.

I reviewed your comments regarding your stay with us at the Sofitel Budapest Chain Bridge. We do take all comments seriously and appreciate all the feedback we can get. I do appologize for the issue regarding the housekeeping .

As a management team we take all comments very seriously and share them with our staff, so we may solve any and all issues. Again, thank you for your comments, which will help us in all ongoing efforts to improve our service.

Yours sincerely,

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
gosier
Top Contributor
51 reviews 51 reviews
50 hotel reviews
Reviews in 37 cities Reviews in 37 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 9, 2013

we were upgraded to a junior suite facing the city. large bedroom with large bed and large bathroom. the shower room needs some more light inside. fruit basket was provided every day for free. free wifi in room. breakfast was not that cheap for the choice offered. try the breakfast at the bar parus budapest instead

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, June 10, 2013
Dear guest,

We were delighted to hear that you had a wonderful stay with us at the Sofitel Budapest Chain Bridge. It was nice to hear that our location, the free Wi-Fi and the spacious bathroom exceeded your expectations.

We would be very happy if we could welcome you back soon in Budapest.

Yours sincerely,

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Budapest Chain Bridge

Address: Szechenyi Istvan Ter 2, Budapest 1051, Hungary
Phone Number:
Location: Hungary > Central Hungary > Budapest > Belváros-Lipótváros
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Budapest
#11 Business Hotel in Budapest
#14 Romantic Hotel in Budapest
#31 Spa Hotel in Budapest
#92 Luxury Hotel in Budapest
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Budapest Chain Bridge 5*
Number of rooms: 357
Official Description (provided by the hotel):
Sofitel Budapest blends comfort and elegance with modern technology and French flair. This comfortable high-class hotel offers breathtaking views of the Chain Bridge and Royal Castle. The Paris Budapest Cafe restaurant at this luxury hotel fuses French and Hungarian cuisine, prepared in a show kitchen for all to see. ... more   less 
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Also Known As:
Sofitel Budapest Chain Bridge Hotel Budapest
Accor Budapest Chain Bridge
Hyatt Budapest
Budapest Sofitel

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