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“Comfortable Stay” 5 of 5 stars
Review of Sofitel Budapest Chain Bridge

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Sofitel Budapest Chain Bridge
5.0 of 5 Hotel   |   Szechenyi Istvan Ter 2, Budapest 1051, Hungary (Belváros-Lipótváros)   |  
Hotel amenities
Ranked #16 of 332 hotels in Budapest
Fort Worth
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
“Comfortable Stay”
5 of 5 stars Reviewed June 11, 2013

I stop through Budapest for work once in a while and stay at this hotel. Does a great job of providing a restful and comfortable stay. Great breakfast and location. You are right next to the historic chain bridge on the Danube and a 5 minute walk to shopping and dinning. Quiet rooms and room service that is willing to leave you alone when you are trying to rest.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, June 12, 2013
Dear Guest,

Thank you for your positive review of our hotel. We are very happy to know you enjoyed your time at the Sofitel Budapest Chain Bridge and we hope to see you again very soon for your next stay in Budapest.

Yours sincerely,

Philippe Godard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,294 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (439)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Somerset
Top Contributor
271 reviews 271 reviews
57 hotel reviews
Reviews in 95 cities Reviews in 95 cities
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed June 11, 2013

We stayed during the time of the highest level of the Danube and despite the potential problems, the hotel appeared to be well prepared. The location is great for exploring the city and close to the Chain Bridge if you want to wander over the Buda.
The room was comfortable however the housecleaning effort was way below par. On our second day they forgot to replace the towels, bath mats etc. and only one coffee cup for 2. It took nearly an hour after bringing it to the receptions attention that these were provided.
Breakfast (buffet) was excellent with a good variety for all tastes.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, June 12, 2013
Dear guest,

We are pleased to hear that you enjoyed the breakfast ,the location and the well trained saff regarding the Danube.

I reviewed your comments regarding your stay with us at the Sofitel Budapest Chain Bridge. We do take all comments seriously and appreciate all the feedback we can get. I do appologize for the issue regarding the housekeeping .

As a management team we take all comments very seriously and share them with our staff, so we may solve any and all issues. Again, thank you for your comments, which will help us in all ongoing efforts to improve our service.

Yours sincerely,

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
gosier
Senior Contributor
42 reviews 42 reviews
41 hotel reviews
Reviews in 32 cities Reviews in 32 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 9, 2013

we were upgraded to a junior suite facing the city. large bedroom with large bed and large bathroom. the shower room needs some more light inside. fruit basket was provided every day for free. free wifi in room. breakfast was not that cheap for the choice offered. try the breakfast at the bar parus budapest instead

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, June 10, 2013
Dear guest,

We were delighted to hear that you had a wonderful stay with us at the Sofitel Budapest Chain Bridge. It was nice to hear that our location, the free Wi-Fi and the spacious bathroom exceeded your expectations.

We would be very happy if we could welcome you back soon in Budapest.

Yours sincerely,

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2013

We stayed at the Sofitel Budapest in January 2013. The hotel staff were friendly and helpful and even sent Prosecco and chocolates to our room as an anniversary surprise. The buffet breakfast was the best I have experienced in a hotel and we found the restaurant to be good quality and great value for money. We were fortunate to be given a room with a view of the Danube and Chain Bridge, definitely worth asking for if you are going to stay in this hotel. All in all a great hotel in a great central location.

Room Tip: Ask for a high floor with views over the Danube.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, June 9, 2013
Dear Guest,

Thank you for your positive review of our hotel. We are very happy to know you enjoyed your time at the Sofitel Budapest Chain Bridge and we hope to see you again very soon for your next stay in Budapest.

Yours sincerely,

Philippe Godard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 7, 2013

Stayed in this hotel for 5 nights, rooms were very large, bed was very comfortable and lovely big bathroom. Shower was in the bath but not a problem getting in or out. They had a radio which could be heard in the room and bathroom and it had a classical music station which was lovely to listen to. The staff were very friendly,especially the doormen, veery helpful with direections etc. i changed money at the hotel with no problem. I had a view of the Chain Bridge and across to Buda but also onto a lovely park in front of hotel. THe breakfast was also verey plentiful, you could have, fruits, yoghurt, cereals etc. then breads and pastries of all descriptions, eggs, bacon, tomatoes, little sausages, mushrooms etc. they had an omlete station which i tried one morning and the omlete was delicious. Highly recommend this hotel.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, June 7, 2013
Dear guest,

We were delighted to hear that you had a wonderful stay with us at Sofitel Budapest Chain Bridge.

It was nice to hear that the facilities of your room and the level of hospitality what you have experienced from our staff exceeded your expectations.

We do hope that you will choose us as your accommodation for your next visit and we can welcome you back soon.

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bombay, India
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 6, 2013

A truly pleasant stay at a lovely hotel in a superb downtown location. The views of The Chain Bridge are spectacular especially after sunset. The hotel is plush (though the decor is slightly dated), has extremely pleasant receptionists and concierges and the rooms were very clean throughout. The choice of English channels on TV was surprisingly good too. They promptly arranged for my return minibus trip reservation to the airport and made sure luggage was packed suitably.

Room Tip: Pay a few Euros extra and ask for the Danube river-facing rooms.
See more room tips
  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, June 7, 2013
Dear Guest,

Thank you for your positive review of our hotel. We are very happy to know you enjoyed your time at the Sofitel Budapest Chain Bridge and we were especially glad to read that the services of our concierge staff exceeded your expectations.

We do hope to see you again very soon for your next stay in Budapest.

Yours sincerely,

Philippe Godard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canton, Georgia
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 6, 2013 via mobile

We just arrived today and were instantly happy with the vibe. The hotel and bar are very cool, staff attentive, and atmosphere is relaxed and hip. The room can face the Chain bridge and Danube which is very cool. The pricing is a little high, but you get what you pay for. It has a great restaurant called Paris too, so do it have to travel fal. Also a quaint square for dining and shopping is near by.

Stayed June 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, June 7, 2013
Dear Guest,

First of all I would like to thank you very much for taking the time to post a comment. It is always a pleasure for us to receive such a great feedback from our guests.

We were especially happy to read that you enjoyed the bar, the nice view and the friendliness of our staff.

We do really hope that this nice impression will make you come once, and we can welcome you once again in the heart of Budapest.

Yours sincerely,

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sofitel Budapest Chain Bridge

Also Known As:
Sofitel Budapest Chain Bridge Hotel
Sofitel Budapest Chain Bridge Hotel Budapest
Sofitel Budapest
Accor Budapest Chain Bridge
Hyatt Budapest
Budapest Sofitel
Address: Szechenyi Istvan Ter 2, Budapest 1051, Hungary
Location: Hungary > Central Hungary > Budapest > Belváros-Lipótváros
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Budapest
#8 Family Hotel in Budapest
#11 Romantic Hotel in Budapest
#13 Business Hotel in Budapest
#13 Luxury Hotel in Budapest
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Budapest Chain Bridge 5*
Official Description (provided by the hotel):
Sofitel Budapest blends comfort and elegance with modern technology and French flair. This comfortable high-class hotel offers breathtaking views of the Chain Bridge and Royal Castle. The Paris Budapest Cafe restaurant at this luxury hotel fuses French and Hungarian cuisine, prepared in a show kitchen for all to see. ... more   less 
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