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“Danube river dreams” 4 of 5 stars
Review of Sofitel Budapest Chain Bridge

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Sofitel Budapest Chain Bridge
5.0 of 5 Hotel   |   Szechenyi Istvan Ter 2, Budapest 1051, Hungary (District V / Inner City)   |  
Hotel website
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Hotel amenities
Special Offer
Magnifique Breakfast
Ranked #23 of 333 Hotels in Budapest
Scottsdale, Arizona
Level Contributor
61 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Danube river dreams”
4 of 5 stars Reviewed May 9, 2013

My husband and I recently stayed at the Sofitel Chain Bridge in Budapest and had a great visit. The hotel provided all the amenities that you would expect form Sofitel, and the Club Level was excellent with good food and outstanding personal service by the staff. But special mention must be made of the room views overlooking the Chain Bridge and the Danube river: Five-Star views!
Great spot to explore Budapest!

Room Tip: Ensure you ask for river view and club level.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, May 10, 2013
Dear Guest,

Thank you for your positive review of our hotel. We are very happy to know you enjoyed your time at the Sofitel Budapest Chain Bridge and we hope to see you again very soon for your next stay in Budapest.

Yours sincerely,

Philippe Godard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,338 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (713)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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English first
Twyford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 8, 2013

Hotel was in a great location (near everything) and the free upgrade to a suite was definitely a bonus. The staff were friendly and everything was clean and efficient.
Only disappointment was the bar, which lacked any kind of atmosphere

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, May 9, 2013
Dear Guest,

Thank you for your positive review of our hotel. We are very happy to know you enjoyed your time at the Sofitel Budapest Chain Bridge and we hope to see you again very soon for your next stay in Budapest.

Yours sincerely,

Philippe Godard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson
Level Contributor
88 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed May 7, 2013

Our room overlooked a small square and the Danube River. The view was beautiful-- especially at night. There is an outdoor café attached to the hotel where a pleasant evening can be spent, enjoying the sights and sounds of this historic city. Breakfasts are hearty and good. Chain Bridge is close by and a river walk is just outside the hotel.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, May 8, 2013
Dear Guest,

Thank you very much for positive feedback you provided us with. We were very glad to hear that you were very much pleased with our standards you experienced in our hotel during your stay. We sincerely hope to see you back at Sofitel Budapest in the near future.

Yours sincerely,
Philippe Godard
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 7, 2013

Really good location... Depends on the room you are in though.. I had paid for the Chain Bridge view but as we were a little early the room was not ready and they put us in a smaller luxury room with a view on the Intercontinental right in front of me!! Was not impressed. I asked to move and they did after waiting for our room to be ready - 45 mins..
The breakfast was way too expensive so ensure you go out there are plenty of places to eat that are much cheaper... Overall a nice stay

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, May 8, 2013
Dear Guest,

We were delighted to hear that you had a wonderful stay with us at the Sofitel Budapest Chain Bridge. It was nice to hear that you enjoyed the location of the hotel.
We do hope to have the opportunity to welcome you back soon at Sofitel Budapest Chain Bridge.

Philippe Godard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairview
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 7, 2013

This is possibly the only hotel I have ever stayed in that I got a view room with a bus tour(Insight Vacations) and I have to say the view was spectacular of the the Chain Bridge and panorama of the city. The room was also very lovely and beds really comfortable. The included breakfast was fantastic and service very good. Great also to have WiFi in the room. If you can get a view room at this place you will not be disappointed!

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, May 8, 2013
Dear Guest,

Thank you for your positive review of our hotel. We are very happy to know you enjoyed your time at the Sofitel Budapest Chain Bridge and we hope to see you again very soon for your next stay in Budapest.

Yours sincerely,

Philippe Godard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle of Man, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

It is hard to find fault with the Sofitel which, although sparsely populated at the time of our five night visit commencing on 7th April was, in the opinion of my wife and I, first class.

In an excellent location at the Chain Bridge, the hotel is well designed, modern and attractive.

Our room on the third floor (319), which contained a very comfortable bed provided spectacular views of the Danube, the Bridge and the National Museum across the river and was well insulated from street noise.

The room was ample in size and attractively furnished although more space for the storage of our clothing would have been welcome which could easily be accommodated by sacrificing some of the large lamps in the room.
There were five----two on the bedsides, a table lamp alongside the TV and two floor standing lamps.
To take a positive outlook on this, the room was well lit !

At breakfast, there was an abundance of choice and although neither of us are big eaters, breakfast was a daily highlight with the food consistently excellent.

Service at the hotel was faultless and all staff we came into contact with were easily identified in their smart uniforms, courteous, polite, well-presented, well trained, attentive and helpful.
11/10 for service and what was most impressive was the effort they made to busy themselves despite the hotel being quiet. Nobody stood around looking bored. Should the hotel management read this review, I hope they will pass on our praise to the staff.

Some minor suggestions for the hotel to make things even better:- A soap dish in the shower would be very handy and some additional sachets of milk by the kettle. Most Brits like their cuppa!!

Final suggestion and a really simple one to achieve----Hungary and Austria is the birthplace of some of the worlds finest musicians and music composers. Sadly, the continual noise emanating from the hotel sound system (chewing gum for the ears) was pretty awful. We`d have spent much more time and money in the hotel bar, if we could have listened to more pleasing background music.

Summary---really good hotel, very happy to recommend and would certainly stay again---but change that CD !

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, May 8, 2013
Dear Guest,

Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you enjoyed the location, the design of the hotel and the breakfast. We do hope to have the opportunity to welcome you back soon at Sofitel Budapest Chain Bridge.

Yours sincerely,

Philippe Godard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
São Paulo
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 7, 2013

The location is absolutely perfect. It is 10m to the Chain Bridge, meaning you can walk to the center of the city, to the shopping areas and to the castle.
We booked a Luxury Double Room with River View. It is a regular big hotel chain kind of room. Fairly spacious and efficient, but lacking any charm. The views are spectacular!
The staff is professional and helpful, but upon arrival the towels were missing. The next day, when we asked for some more towels, they were never delivered. We eventually gave up.
If coming back to Budapeste I would stay there again, but would definitely check for other available options in the same location.

Room Tip: The view is worthed the extra cost.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, May 8, 2013
Dear Guest,

Thank you for your feedback and taking the time to post your review. We are pleased to hear that you enjoyed your time at Sofitel Budapest Chain Bridge.
However I was very concerned to read the issue regarding the towels. We do put great emphasis on training our staff constantly in order to provide proper service and assistance.
I can assure you that as a management team we take all comments very seriously and share them with our staff, so we may solve any and all issues. Again, thank you for your comments, which will help us in all ongoing efforts to improve our service.
I do hope to have the opportunity to welcome you back soon at Sofitel Budapest Chain Bridge.

Yours sincerely,

Philippe Godard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Budapest Chain Bridge

Address: Szechenyi Istvan Ter 2, Budapest 1051, Hungary
Phone Number:
Location: Hungary > Central Hungary > Budapest > District V / Inner City
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Budapest
#9 Family Hotel in Budapest
#11 Business Hotel in Budapest
#14 Romantic Hotel in Budapest
#18 Luxury Hotel in Budapest
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Budapest Chain Bridge 5*
Number of rooms: 357
Official Description (provided by the hotel):
Sofitel Budapest blends comfort and elegance with modern technology and French flair. This comfortable high-class hotel offers breathtaking views of the Chain Bridge and Royal Castle. The Paris Budapest Cafe restaurant at this luxury hotel fuses French and Hungarian cuisine, prepared in a show kitchen for all to see. ... more   less 
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Also Known As:
Sofitel Budapest Chain Bridge Hotel Budapest
Accor Budapest Chain Bridge
Hyatt Budapest
Budapest Sofitel

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