We arrived at 1am to be told there was a 'technical problem' with our room and they would put us up in the Four Seasons, just down the road. We were rather put out and duly followed the porter who trundelled our suitcases down the road to the hotel on a trolley. We had a lovely room in the beautiful 4 Seasons hotel and a first class breakfast. We then were asked to return to the Sofitel the next day, so our suitcases were wheeled back again on the trolley. We were met by a lady from management who was extremely apologetic and showed us to a beautiful suite on the corner of the hotel, with wonderful views across the Danube to the Castle, and of the Chain Bridge. Chocolates were sent to our room along with a card with an apology from the manager.
We were very impressed with the way the hotel managed this situation, and really had a wonderful stay, made even more comfortable by the fabulous upgrade to a suite with 4 bay windows and amazing views! We found the staff friendly and very helpful, and the breakfasts were very good. The hotel couldn't be more central for sightseeing and just walking out to a huge choice of lovely restaurants. We would certainly recommend this hotel.
- Official Description (provided by the hotel):
- Sofitel Budapest blends comfort and elegance with modern technology and French flair. This comfortable high-class hotel offers breathtaking views of the Chain Bridge and Royal Castle. The Paris Budapest Cafe restaurant at this luxury hotel fuses French and Hungarian cuisine, prepared in a show kitchen for all to see. ... more less
- Reservation Options:
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- Also Known As:
- Sofitel Budapest Chain Bridge Hotel Budapest
- Accor Budapest Chain Bridge
- Hyatt Budapest
- Budapest Sofitel