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“Comfortable, great location, friendly and helpful staff.” 4 of 5 stars
Review of Sofitel Budapest Chain Bridge

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Sofitel Budapest Chain Bridge
5.0 of 5 Hotel   |   Szechenyi Istvan Ter 2, Budapest 1051, Hungary (Belváros-Lipótváros)   |  
Hotel amenities
Ranked #16 of 332 hotels in Budapest
Aberdeen, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Comfortable, great location, friendly and helpful staff.”
4 of 5 stars Reviewed February 13, 2013

The hotel is in a perfect location by the Danube and within easy reach of many of the attractions and amenities of this stunning city. The accommodation is extremely comfortable and we were delighted with our room and en suite which were furnished to a high standard. The staff could not have done more to assist in a variety of ways, including making restaurant and taxi bookings.
As has been noted in previous reviews, the 27 euros charge for breakfast is ridiculous, and the reason for 4 and not 5 stars ! - A friendly hint to management : review and reduce breakfast pricing and you will fill the many empty tables and customers will not be irritated by having to leave the premises simply to enjoy their first meal of the day. Overall, a nice hotel which I have no hesitation in recommending to others.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, February 14, 2013
Dear Guest,

First of all I would like to thank you very much for taking the time to post a comment. It is always a pleasure for us to receive such a positive feedback.

Here, as in all Sofitels, our Ambassadors are working very hard to make every guest feel special, so your feedback will serve as an encouragement for the entire Sofitel team.

Thank you very much again for writing a review, and we do sincerely hope that we can welcome you back at Sofitel Budapest Chain Bridge soon.

Yours sincerely,

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (437)
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English first
Budapest, Budapest, Hungary
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 11, 2013

Lovely bedrooms and bathrooms on the executive floor sport Hermes toiletries, the world's most comfortable beds, and excellent views of the Danube. Service is personal and attentive throughout. I have never been a Sofitel fan but this hotel could certainly turn me into one. A most pleasant experience.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, February 18, 2013
Dear Guest,

Thank you for your feedback and taking the time to post your comments. The entire Sofitel Budapest Chain Bridge Team are pleased to hear that you enjoyed our Sofitel Bed which is a signature to all the Sofitel beds around the world. Your comments of us turning you into a Sofitel fan has made our colleagues very proud, as we always try to create an unforgettable experience to all guests staying in our hotel. We do hope to have the opportunity to welcome you back soon at Sofitel Budapest Chain Bridge.

Yours sincerely,

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rzeszow, Poland
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 10, 2013

I have been to Budapest many a time, but this was my first experience of the Sofitel. As I am an A-Club Platinum member I wrote to the hotel prior to my visit asking if they would honour my status. Received a very polite email in reply confirming that my status would be honoured.

Got the upgrade, free drink and gift on both days. As with all Sofitels bed is extremely comfortable, location is excellent and breakfast in the morning was simply wonderful.

Would highly recommend.

Room Tip: I have been told that the Danube facing rooms have a great view.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, February 11, 2013
Dear Guest,

First of all I would like to thank you very much for taking the time to post a comment. It is always a pleasure for us to receive such a positive feedback.

Here, as in all Sofitels, our Ambassadors are working very hard to make every guest feel special, so your feedback will serve as an encouragement for the entire Sofitel team.

Thank you very much again for writing a review, and we do sincerely hope that we can welcome you back at Sofitel Budapest Chain Bridge soon.

Yours sincerely,

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 9, 2013

My wife and I had a city break for 3 nights last week at Sofitel it was a great. We even used the spar which was so relaxing. Brilliant hotel. Professional, friendly and helpful staff. 5 star comfort
the most comfortable beds. Wonderful views of the Danube. Excellent breakfast the best croissants in the world. could not fault anything. Very central for all the sights. Strongly recommended a most pleasant experience. We would love to go back there again.
.
.

Room Tip: Make sure you have a room with a river view it is amazing.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, February 10, 2013
Dear Guest,

Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you enjoyed our relaxing spa services and Sofitel MyBed™. Also it was nice to hear that our staff exceeded your expectations. They work exceptionally hard to make every guest feel special.
We do hope to have the opportunity to welcome you back soon at Sofitel Budapest Chain Bridge.

Yours sincerely,

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
Top Contributor
59 reviews 59 reviews
53 hotel reviews
Reviews in 33 cities Reviews in 33 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed February 7, 2013

Lovely bedrooms and bathrooms on the executive floor sport Hermes toiletries, the world's most comfortable beds, and excellent views of the Danube. Service is personal and attentive throughout. I have never been a Sofitel fan but this hotel could certainly turn me into one. A most pleasant experience.

Room Tip: Go for executive club admission. Worth the extra!
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, February 8, 2013
Dear Guest,

First of all I would like to thank you very much for taking the time to post a comment. It is always a pleasure to receive such a nice feedback as yours.
We were especially glad to read that you have enjoyed our services so much that you could turn into a Sofitel fan.

We do hope we were able give you a very good impression and we are sincerely looking forward to welcoming you back soon at Sofitel Budapest Chain Bridge.

Yours sincerely,

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 5, 2013

The staff at the Sofitel Budapest are beyond compare. Nothing was too much trouble for them and they all genuinely were interested in making our stay the most enjoyable possible. It was clear to us that every staff member of the hotel LOVES their job. I've never seen this in any hotel before. The food is excellent.. And the views of the chain bridge and the castle were very romantic. The room was very comfortable, immaculate, and well-appointed. We also enjoyed the massages at the spa very much. Everything was Just Right during our 3-night stay.

Room Tip: It is well-worth it to have a river view.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, February 6, 2013
Dear Guest,

Thank you for your positive review of our hotel. We are very happy to know our staff was working so hard to fulfill your needs at the Sofitel Budapest Chain Bridge and we hope to see you again very soon for your next stay in Budapest.

Yours sincerely,

Philippe Godard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 5, 2013

I am a travel agent based in Houston TX and recently stayed at the Sofitel Budapest Chain Bridge after my Viking River Cruise ended. The hotel is very nice, rooms comfortable and we loved
the spa and indoor pool. Location was great, right across from the Chain Bridge.
Front desk staff could have been a little friendlier and accommodating.
Sunday brunch was very nice with a great variety. Would stay here again.

Room Tip: We had a city view room and it was fine.
See more room tips
  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this review, February 6, 2013
Dear Guest,

Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you enjoyed the Sunday Brunch and the Spa in our hotel. We do hope to have the opportunity to welcome you back soon at Sofitel Budapest Chain Bridge.

Yours sincerely,

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sofitel Budapest Chain Bridge

Also Known As:
Sofitel Budapest Chain Bridge Hotel
Sofitel Budapest Chain Bridge Hotel Budapest
Sofitel Budapest
Accor Budapest Chain Bridge
Hyatt Budapest
Budapest Sofitel
Address: Szechenyi Istvan Ter 2, Budapest 1051, Hungary
Location: Hungary > Central Hungary > Budapest > Belváros-Lipótváros
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Budapest
#7 Family Hotel in Budapest
#12 Business Hotel in Budapest
#13 Luxury Hotel in Budapest
#14 Romantic Hotel in Budapest
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Budapest Chain Bridge 5*
Official Description (provided by the hotel):
Sofitel Budapest blends comfort and elegance with modern technology and French flair. This comfortable high-class hotel offers breathtaking views of the Chain Bridge and Royal Castle. The Paris Budapest Cafe restaurant at this luxury hotel fuses French and Hungarian cuisine, prepared in a show kitchen for all to see. ... more   less 
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