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“"Not Four-Star Standard"” 2 of 5 stars
Review of Hotel Budapest

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Hotel Budapest
4.0 of 5 Hotel   |   Szilagyi Erzsebet Fasor 47, Budapest H-1026, Hungary   |  
Hotel amenities
Ranked #165 of 329 Hotels in Budapest
Pasig, Philippines
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“"Not Four-Star Standard"”
2 of 5 stars Reviewed May 8, 2013

We stayed for 2 nights in this hotel as part of our Eastern Europe tour. The tour package is first class so all the hotels in the itinerary are 4 or 5 star. Hotel Budapest in my honest opinion is not 4-star: It is old and not well maintained and the worst feature is the room. Our small room has 3 small beds and a really tiny bathroom. There is hardly any space to position our luggage. The cabinets are worn down and the wall under the windows have open panels which I had to stuff with paper just so my daughter will agree to take the bed nearest to it. The beddings, particularly the cover, looked and smelled unclean and the room has a dirty smell which is most noticeable upon entry into the room. The redeeming features: beautiful view from the window, super friendly staff, okay breakfast buffet (but the same daily) and location. I loved Budapest, it is such a beautiful place but I can not recommend this hotel.

Room Tip: Avoid this hotel unless you just want a bed to sleep on.
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  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MezeyTamas, Manager at Hotel Budapest, responded to this review, May 10, 2013
Dear Guests,

Thank you for your notes.
We were sorry to read your comment and understand, that your view and service related good experiences were ruined by some disappointing facts.
I will check them in details immediately and will take the necessary actions.
I hope, that I will be able to inform you about the changes in the rooms expected.

With best regards,

Tamás Mezey
Group Quality Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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342 reviews from our community

Traveler rating
    51
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    95
    42
    29
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Toronto, Canada
Top Contributor
109 reviews 109 reviews
33 hotel reviews
Reviews in 44 cities Reviews in 44 cities
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed April 29, 2013

List of things considered “nice” about this hotel:
1.-The great view from my room.
2.-The Hungarian goulash soup (dinner) at the hotel restaurant.
3.-The grand, curvy stair with solid golden railings.
4.-The patio with flowers…
5.-The location: this hotel was located at the foot of the Buda Hills surrounded by green,close to bus/tram and subway.
6.-Affordable, good value to meet budget need.

List of things not that positive:
1.-The overheated room, outdated furniture, dusty smell.
2.-The impossible bed linens, and the super old pillows with clusters of cotton stayed on one end and left the other end totally flat....

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MezeyTamas, Manager at Hotel Budapest, responded to this review, May 3, 2013
Dear Guest,

Thank you for all your comments.
We have already started to change our linen in the rooms and we work hard on all the rest of your negative experiences.

Thank you and best regards,
Tamás Mezey
Group Quality Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 25, 2013

My husband and I spent a week at the Hotel Budapest in Budapest Hungary in April 2013. We chose it because it was within our budget and was an interesting looking building. It is a circular shape and is one of the tallest hotels in the city. We requested a high floor and was put in a room facing back towards the Danube and the wonderful city views on the 13th Floor.
This was not the Sheraton or the Marriott for sure and it was a good walk to town from our hotel on the buda side. We love walking so it wasnt a problem but if you want to be close to all the sights you can stay down town on the pest side or take the frequent metro bus and trains that are very regular. The room was functional with the usual ONE english speaking channel tv station BBC news room service stopped right on 10pm which was a bummer the night we arrived we were late getting in and had to survivie on a bag of crisps my husband got at a gas station down the street.
The insulation in the place is not good to say the least and we had to listen to a number of guests banging doors at all hours of the night and footfall in the corridors were noisy also.
I would say the staff were extremely polite and helpful food was edible but if you want a four star experience dont stay here its a tourist level hotel that attracts all the school tours from Italy Spain and the USA and the two lifts are like downtown New York Subway in the mornings and late evenings and being on the 13th Floor they were a nuisance and very rude children - our next visit to Hungary will be in about a month and I intend to stay in the pest side for convenience and ease of access to the mirade of beautiful buildings and streets in Budapest.

Room Tip: Ask for a high floor facing back towards the River and the castle also consider booking breakfast wi...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MezeyTamas, Manager at Hotel Budapest, responded to this review, May 5, 2013
Dear Guests,

Thank you for your very detailed comments. Sharing your experiences with us was an excellent opportunity to review some critical parts of the hotel from operational and service point of view.

We hope you will be back soon and see the differences.

Sincerely yours,

Tamás Mezey
group quality manager
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Gatineau
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 12, 2013

Stayed in this hotel for 2 nights in March 2013. The cylindric hotel reminds me a similar building in LA. The hotel is well located and the view on the city from there is stunning. The room was clean and large enough. The food was quite good. The only bad side of this hotel is the elevators that are quite small and not fast enough. Only 2 elevators for an 18 story hotel is not enough. One good point is the free high-speed internet in the lobby.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MezeyTamas, Manager at Hotel Budapest, responded to this review, May 3, 2013
Dear Ms. Spyder,

We were happy to read your comments and understand, that you were satisfied with our services.
Let me mention, that our Hotel Budapest has three elevators. I hope that I will be able to show it soon, when you visit our hotel again.

In the meantime, I remain,
with best regards,

Tamás Mezey
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
romania
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 7, 2013

The furniture is old, not very clean bathroom, everywhere signs of wear.Sorry but not a 4 stars hotel.There is no swimming pool.The elevators give you the impression that they are going only downward.Meals in the dining room are poor.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 4, 2013

cost was 37 euro per night room was fine staff were courteous breakfast very good over all worth the money would return tram stops facing hotel short walk to moscow square for under groung ect.nearby shopping centers

Room Tip: go to higher floors for fantastic views
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MezeyTamas, Manager at Hotel Budapest, responded to this review, May 3, 2013
Dear Michaeln,

Thank you for your notes.
Fair price is one of the basic elements of our business strategy.

Hope to see you soon, back in our Hotel Budapest.

Best regards
Tamás Mezey
Group Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hradec Kralove, Czech Republic
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 26, 2013

Hotel has interesting architecture, but maybe needs some renovation. We had rooms on upper floor and the views are really nice. If you can, choose rooms on upper floors.

Staff is very nice, breakfast is average. I have expected at least something from Hungaryan cuisine, but there was nothing. And coffee was quite weak.

We had as a group three rooms, all of them were clean, although overheated.

Location was great - it was a quiet place few minutes walking from metro station. There is a tram station right before the hotel and if you are coming at night from Keleti railway station, you can go to hotel by night bus.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Budapest

Address: Szilagyi Erzsebet Fasor 47, Budapest H-1026, Hungary
Location: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #165 of 329 Hotels in Budapest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Budapest 4*
Number of rooms: 289
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