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“restaurant” 4 of 5 stars
Review of Mamaison Hotel Andrassy Budapest

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Mamaison Hotel Andrassy Budapest
4.0 of 5 Hotel   |   Andrassy ut 111, Budapest H - 1063, Hungary   |  
Hotel amenities
Ranked #22 of 332 Hotels in Budapest
Broadstairs, United Kingdom
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
“restaurant”
4 of 5 stars Reviewed February 23, 2013

Everything about the hotel and service was great except.......tired on our arrival we chose to eat at hotel restaurant- we paid an exorbitant £55 for one course !!! It was a minute portion which for a very tall couple was not nearly enough. Don't be caught like we were ! Apart from that 'mistake' can't fault it for venue and place close to city centre. We walked everyday which is tough- metro and trams are great alternative. Stunning city :)

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this review, February 25, 2013
Dear Valued Guest “Shazzy62”,
Thank you very much for taking time providing a review of the Mamaison Hotel Andrássy Budapest!

Our staff is delighted that you enjoyed their service. It is our pleasure to do our best for your comfort.
I am very sorry that restaurant services did not meet your expectations. We are always trying to improve ourselves so thank you very much for your feedback again.However the restauarnt is an Asian gourmet restauarant, which focuses on delicious selection of the freshest ingredients and richest flavours and we offer the Hungarian menu, which is a touristic friendly 3-course menu.
I hope that we can welcome you in the future again and we can provide you with a much better service and experience.

Best regards,

Gergő FRANCISCY
Operations Manager
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912 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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English first
Cliffe Woods, Kent
Top Contributor
106 reviews 106 reviews
15 hotel reviews
Reviews in 46 cities Reviews in 46 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 21, 2013

This was our first visit to Budapest and we did not know what to expect. Through the hotel we had booked a car to meet us at the airport which was on time and the drive was just under 30 minutes. The hotel is well decorated and furnished with very helpful and polite staff. Our room on the third floor was excellent and the bed mattress and pillows possibly the comfiest I have ever slept on. The htel was always warm but not overly so as some experienced. The only criticism would be the lack of coffee and tea facilities in the room though I understand that this is being addressed. The breakfast which was included in our package was excellent and set us up for the day. Special mention must be made of the scrambled egg- 11 out of 10. On our first evening having arrived late we ate in the Baraka Restuarant. The meal was very good but a tad expensive - no complaints but no wow factor either. There is little noise in or around the hotel and we slept really well. Some of the buildings around the hotel are in need of some attention but this did not detract from the stay. For evening access to the main city area we would recommend the metro which is close by and tickets are available at the hotel reception. We felt safe throughout our stay and would totally recommend Budapest the Hotel for your stay.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this review, February 25, 2013
Dear Valued Guest “Martin G53”,
Thank you very much for taking time providing a review of the Mamaison Hotel Andrássy Budapest!
I am glad to see that you found our location ideal and I hope it helped you to discover Budapest without exhausting.I am also delighted to see that you are satisfied with the service our staff provides.We do appreciate your recommendations.
It would be our pleasure to welcome you back anytime, should your plans bring you to Budapest again.

Best regards,

Gergő FRANCISCY
Operations Manager
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Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 17, 2013

We liked almost everything. Location, staff, room size, design and equipment. The location on the main street is a great advantage

The cost of the breakfast is a bit high. Could have coffee and tea at room.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this review, February 21, 2013
Dear Guest "Meir D",

I would like to thank you for choosing Mamaison Hotel Andrássy Budapest for your last stay. We honestly appreciate your comments regarding our hotel and the favourable location.
We sincerely hope to have the opportunity to welcome you back in the near future.

Yours sincerely,

Gergő FRANCISCY
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
essex, UK
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 10, 2013

Stayed here for a long weekend and was very impressed. Perfect location; central but just far enough away for it to be quiet of a night. Had a deluxe room overlooking The Andrassy which was very spacious and comfortable with a lovely large bathroom. Even though it snowed whilst we were there the room was far too warm for us, even though the heating was on the lowest setting. Most of our time in the room was spent with the balcony door open, even during the night! All toiletries provided but if you're missing anything in particular the hotel can provide it for you. We forgot our travel plug but it wasn't a problem as the hotel was happy to lend us an adapter for the duration of our stay. The bed was large and comfortable with good quality linen, plenty of towels provided as well as bathrobes and slippers. The breakfast included in our package was the usual selection of cereal, fruit, pastries, cold meats and cheese with the option of hot eggs and bacon. Very nice and plenty of it but I think a little overpriced if not included in the package. All in all we thoroughly enjoyed our time here and would definitely return.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this review, February 14, 2013
Dear Valued Guest “bennetbabe”,
Thank you very much for taking time providing a review of the Mamaison Hotel Andrássy Budapest!
I am glad to see that you found our location ideal and I hope it helped you to discover Budapest without exhausting.I am also delighted to see that you are satisfied with the service our staff provides.We do appreciate your recommendations.
It would be our pleasure to welcome you back anytime, should your plans bring you to Budapest again.
Best regards,
Gergő FRANCISCY
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 6, 2013

I have been staying at this hotel for many years, and it offers consistently good service. The rooms are very comfortable, elegantly appointed, with good-size bathrooms and nice toiletries. The beds are very comfortable, there's free wifi, and the balconies overlook the Andrassy. The hotel is conveniently situated at the Heroes' Square end of the Andrassy, within walking distance of the city park, the zoo, and the Szechenyi Baths. The Millennium underground (Hosok Tere/ Bajza Utca stations) is within a few minutes' walk. Staff speak excellent English and offer a very professional but warm welcome. My only quibble would be the cost of breakfast, which is pretty steep - but it is a very good breakfast!

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this review, February 8, 2013
Dear Valued Guest "mmw77",

First of all I would like to thank for choosing Mamaison Hotel Andrássy Budapest for your last stays in Budapest for years and it is pleasure to welcome back time by time. We honestly appreciate your comments regarding our hotel and the favourable location. We are also very happy about the fact, that you liked the hospitality of our staff.
We sincerely hope to have the opportunity to welcome you back again and assure the quality of our services.
Yours sincerely,

Gergő FRANCISCY
Operations Manager
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Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2013 via mobile

Stayed here for five nights in January, very impressed with this hotel. The rooms are large, comfortable and modern, with a good sized bathroom, and equipped with TV, mini bar and free wi-fi!

The staff are all English speaking, extremely polite and helpful. Location wise, it's no more than a 15 minute walk to the main square, with restaurants, bars etc. Also just a 2 minute walk from Heroes Square and City Park.

Would highly recommend this hotel to anyone staying in Budapest. Good location, excellent service and excellent rooms.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this review, January 29, 2013
Dear Guest "OH90",

Thank you very much for the throughout positive feedback you provided us with. We were very happy to hear that you were satisfied with the standard and level of high- quality service provided in the hotel.
It was nice to read that you were satisfied with the English skills of our staff.

We sincerely hope to see you back at Mamaison Hotel Andrássy in the near future.

Yours sincerely,

Gergő FRANCISCY
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hampshire, England
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 28, 2013

Stayed at Hotel Andrassy 23-27th January, chose for location as it only 5 mins from Heros Square, Thermal Baths and Zoo etc.. had double deluxe room on floor 4 (non-smoking) which i emailed prior arrival, room large with seating area and a modern bathroom, lovely and clean but to be fair thats what i would expect from a 5 stat hotel anyway, as previous comments there are no tea/coffee facilitys which should be standard for a 5 star, i took a traval kettle which is annoying as limited space in case for cabin bag, also as previous heating way to hot! turned off heating the whole time we were there bathroom heating was more than needed!
did not use restaurant so cant comment on food, although looking at menus looked good.
lift tiny! but on the whole good hotel.

Room Tip: floor 4 for non smokers
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this review, January 29, 2013
Dear Guest "greekfan02",

Thank you very much for your positive feedback and for taking the time to share your comments with us and other readers. We are pleased to hear that you enjoyed your holiday at Mamaison Hotel Andrássy Budapest. I would like to inform you that we will purchase the kettles in our rooms this spring.
We hope to have the opportunity to welcome you back at our hotel very soon.

Your sincerely,
Gergő FRANCISCY
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mamaison Hotel Andrassy Budapest

Address: Andrassy ut 111, Budapest H - 1063, Hungary
Location: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#16 Family Hotel in Budapest
#18 Luxury Hotel in Budapest
#23 Romantic Hotel in Budapest
#26 Business Hotel in Budapest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mamaison Hotel Andrassy Budapest 4*
Number of rooms: 68
Official Description (provided by the hotel):
One of the most exclusive Budapest boutique hotels, the luxury Mamaison Hotel Andrassy is conveniently close to the city’s business, governmental and tourist districts. Uniquely designed in Bauhaus style, it offers superior accommodation in Budapest and genuine service. Located in the exclusive Embassy neighbourhood, just off Budapest‘s Andrássy Avenue, the luxury hotel was originally built in 1937 and renovated in 2007. Boasting contemporary interior design, excellent in-house dining and top-class hospitality, it provides the perfect Budapest city base. ... more   less 
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Also Known As:
Hotel Mamaison Andrassy
Mamaison Andrassy Budapest

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