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“Budapest Oct. 2013” 5 of 5 stars
Review of Hilton Budapest - Castle District

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Hilton Budapest - Castle District
5.0 of 5 Hotel   |   Hess Andras ter 1 - 3 | Castle District, Budapest 1014, Hungary (District I / Buda)   |  
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Ranked #28 of 333 Hotels in Budapest
Waukesha
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Budapest Oct. 2013”
5 of 5 stars Reviewed November 4, 2013

The Budapest Hilton was our home for a couple of nights prior to our Viking River Cruise. WOW!!! What a view! With the Fishermans Bastion in our backyard, the Danube, the Parliment and the Pest side of the city in view. It looked like a postcard. With it being in the castle district there was a lot to see and do without going too far. Great places to eat and shop. We even realized that we were not able to see all that was there in those few days. Will need to go back. The staff was very helpful and the accommodations and breakfast were very nice.

Room Tip: Danube views!!
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  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONBP, General Manager at Hilton Budapest - Castle District, responded to this review, November 6, 2013
Dear Guest,

It is always a great pleasure to have our Guests on TripAdvisor provide us with their valuable feedback. I am so happy that our location was so convenient for your and that we were able to help make your vacation so memorable.
We look forward to welcoming you back to our property very soon.

Best regards,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,595 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (721)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Vienna, Austria
Level Contributor
88 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed November 3, 2013

In good condition, but definitely need to be updated in term of decoration. The rooms are very big and well appointed. Good location in the castle area. The style of the building, kind of mixture of modern architecture with some preserved old parts can de discussed. For me it is ok. Breakfast ok, nothing amazing. Staff very good and helpful.

Room Tip: Tip: I had a room on the side, with nice view on the church and the Danube side view but not paying...
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONBP, General Manager at Hilton Budapest - Castle District, responded to this review, November 6, 2013
Dear Guest,

I am happy to see that you have had a good stay with us and I thank you for your feedback.
You have made special mention of the decoration of the hotel, which I have forwarded to our owners for further consideration.
I am glad to know that we have served you well and we look forward to welcoming you back again.

Best regards,

Zoltán Árvai
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed November 3, 2013

Most enjoyable 8 day stay at the Budapest Hilton. great service, friendly staff. and the best view in Budapest....! always request a Danube view room. highly recommended......! have used this property for the past 25 years....always perfect.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONBP, General Manager at Hilton Budapest - Castle District, responded to this review, November 6, 2013
Dear Guest,

It is a great pleasure for us to know that we have been able to create a lasting memory for you for 25 years. I will be making sure that all team members are made aware of your inspiring feedback. Thank you very much once again for bringing it to my attention.

If you plan a return visit, please do contact us at reservations.budapest@hilton.com and we will be more than happy to assist you further.

Best regards,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saline, MI
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed November 2, 2013

We ended up here accidentally because one of the locks between Vienna and Budapest was damaged and our cruise line put us up here. Oh my goodness, we're glad they did. The view from our room was jaw-dropping, breathtaking -- we couldn't stop looking out of our window. The Danube, the Parliament Building, the bridges ... I tingle as I type. There is no more beautiful view of the Pest side of Budapest, from a hotel, than from the Hilton. Our room was more than spacious with modern amenities (very comfortable bed and bedding, small refrigerator, radio/alarm clock with iPod docking, WiFi, etc.) and an equally large bathroom. While dinner was arranged by our cruise line, it was delicious. The staff was helpful and friendly. The area around the hotel is full of historic sites worth touring (many of which we toured), and there is a grocery and a pharmacy within easy walking distance (my husband had a terrible cold and went for some Robitussin). Be careful of some of the small gift shops near the hotel -- the exchange rate from euros to forints might not be exactly accurate (if you get my drift ... ). We would love to come back to Budapest to truly explore (my father was Hungarian and didn't speak English until he was 6 years old) and we would definitely stay at the Hilton.

Room Tip: Ask for a room on the Danube side.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONBP, General Manager at Hilton Budapest - Castle District, responded to this review, November 6, 2013
Dear Guest,

It sounds like you have had a great vacation from start to finish and I am very happy that we got to be part of this. The next time you plan a visit to Budapest, please contact us at reservations.budapest@hilton.com, and we will be more than happy to assist you again.

Best regards,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DeBary, Florida
Level Contributor
54 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed November 2, 2013

Nice modern hotel in the old city of Buda. The room was clean and well appointed. Service was stellar, except for once when doorman was not present and there was a problem getting a cab. The free breakfast was fresh, and the selections were countless and there was table service despite the fact there was a buffet.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONBP, General Manager at Hilton Budapest - Castle District, responded to this review, November 4, 2013
Dear Guest,

It is a pleasure to know that our location was memorable for you and that you found your guest room was so pleasant and comfortable.
Thank you for your feedback regarding the presence of our Bell Captain team, I will make sure to discuss your comments with them.
Providing a personal service in combination with a comfortable room is what we strive for, and I am sure that your next stay with us will be an even more positive one.

Thank you very much once again and look forward to hearing from you soon.

Best regards,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brentwood UK
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 1, 2013

Loved our stay at the Hilton. We had a superb view overlooking Pest which made it worthwhile. Breakfast was normal hotel fare. That is, it had been sitting around a few hours by the time we got to it so we made sure we got something cooked specially. The concierge was not that helpful and plates were taken away almost before you were finished. However we did enjoy our stay.

Stayed November 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONBP, General Manager at Hilton Budapest - Castle District, responded to this review, November 4, 2013
Dear Guest,

Thank you for your recent stay.
While I am very pleased to know that our location was ideal for you, I am very sorry to read that some members of our team were not as attentive or helpful as they could have been.
If you wish toprovide me with further details about where you felt the service was lacking, please contact me at info.budapest@hilton.com.
Thank you very much once again and I look forward tohearing from you.

Best regards,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Piestany, Slovakia
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 30, 2013

Book a room with a view! No matter if on business or (romantic) weekend - it is woth it! You will never see this Danube metropolis better from any other hotel!!
The food in hte ICON Restaurant is excellent, maybe the breadrolls for breakfast could be a little crispier. The service is very attentative and speaks perfect English with a smile!

Room Tip: book a room with a view!!
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONBP, General Manager at Hilton Budapest - Castle District, responded to this review, November 4, 2013
Dear Guest,

Thank you very much for your recent review. It sounds like you had a great time and exactly that is what we always aim to provide here at the Hilton Budapest.
It is so good to know that our location and the fascinating view was so ideal for you.
When you plan a return, please contact us at reservations.budapest@hilton.com.

Best regards,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Budapest - Castle District

Address: Hess Andras ter 1 - 3 | Castle District, Budapest 1014, Hungary
Phone Number:
Location: Hungary > Central Hungary > Budapest > District I / Buda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Business Hotel in Budapest
#17 Family Hotel in Budapest
#17 Romantic Hotel in Budapest
#23 Luxury Hotel in Budapest
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Budapest - Castle District 5*
Number of rooms: 321
Reservation Options:
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Also Known As:
Hilton Budapest - Castle District Hotel Budapest
Budapest Hilton

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