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“Very nice hotel” 5 of 5 stars
Review of IBEROSTAR Grand Hotel Budapest

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IBEROSTAR Grand Hotel Budapest
5.0 of 5 Hotel   |   Oktober 6 utca, 26, at Szabadsag ter, Budapest 1051, Hungary (District V / Inner City)   |  
Hotel amenities
Ranked #18 of 333 Hotels in Budapest
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very nice hotel”
5 of 5 stars Reviewed April 24, 2013

Very good hotel in the heart of it all. Excellent large and modern rooms with all amenities. Walking distance to everything. Service is very good. I would be skeptical of anyone who has something negative to say about this hotel. I would definitely stay here again.

Room Tip: request room looking over the park.
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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806 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
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English first
Manchester, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 23, 2013 via mobile

I stayed her for 3 nights with my girlfriend and it was brilliant. Before I arrived the staff were very helpful over email organising a transfer from the airport. When we arrived the staff were so friendly and helpfull. The room was amazing with a free standing barh and view of the square outside. The hotel is also in a great location 2 mins from St Stephens Basillica and Parliament and te Danube. The breakfast was very nice as well and again the staff couldnt do enough to help. Overall the stay was brilliant becasue of the hotel and staff and the city itself. Would definatley go back and stay there again!!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 20, 2013

The rooms are quirky - a cross between kinky / brothel type of a vibe with the red lighting above the bed and the use of red and black colour palette. However the rooms are extremely spacious, comfy, and extremely clean (great housekeeping).

The service was really weird and mixed - and as per comments made by other reviewers, not of a 5 star standard. They were not at all helpful regarding things to do in Budapest, or assisting with bookings. The reception desk has an unfriendly design where the receptionist effectively sits behind a wall - I found it rude and by the end of my stay just sat down and talked through the wall to them. Staff seem to have very narrow roles and get quite agitated when you unknowingly ask them a question that is outside of their role (eg. at breakfast asking the lady in charge of taking drink orders as you entered the restaurant for info about the buffet before I committed to eating there and placed my drink order). I'm not sure if there are better options in Budapest, or if this unfriendly service thing is more cultural.

This is a comfy, modern hotel in a great location - I would stay there again, but lower my service expectations.

Room Tip: The cheapest rooms do not have windows to the outside - they are directed internally. If you like ou...
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  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
84 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed April 20, 2013

The hotel's physical structure is new, clean and well designed. The rooms are very spacious and comfortable. The room decor might be considered by some a bit garish in its bold contemporary colors and patterns. But for the roominess and comfort the guest rooms provide, I'll gladly live with sub-optimal color schemes.

The hotel has clearly attempted to project an image of luxury with it's high end accoutrements : electric curtains, rainhead showers, separate luxury bathtub, built in 40 in' flat screen TV, canopy beds, mirrored walls, terry robes, bidets, bathroom scales, TV speakers in the bathroom, etc.

While these are all nice touches, there are some major gaps on the service side. One annoying aspect is their fitness center. For reasons incomprehensible to me, the facility is closed until 9 AM. This may reflect the Spanish lineage of the hotel. But for many international business travelers, workouts are an important consideration in their travel requirements. And most of us dispense with this daily obligation first thing in the morning. A 9 AM opening makes this facility useless.

There is an attempt to mimic other luxury lodging in the way guests are registered. Instead of walking up to a counter to register, the guests are offered seats in a cushy chair with a drink in front of a desk for that personalized attention. The guest is then escorted to the room and shown the tricks of the trade (how to work the electric curtains, control the volume of the TV in the bathroom, etc.). When this works, it is a nice welcome to a place of lodging.

But then there are those times when more than one guest arrives at the same time. There is only one desk and one person registering people. The process can be slow, and wait for the later arriving registrants can be long, especially when the people registering have an issue to be resolved. There is apparently no procedure for calling out a backup person to handle .'crowds'. This otherwise wonderfully welcoming ritual, turned in to an agonizingly long wait to finally get to my room.

But the biggest disappointment was the difficulty getting guidance on how to navigate a city one is very unfamiliar with. A previous reviewer with a similar concern noted that concierge service was limited to the midday hours. I was unaware of any such service as my needs for such always would be in the early AM and early evening. One should expect a reasonable level of support for guests trying to figure out the transport system,-- taxi, tram, trains,etc. Restaurant suggestions, reservation booking, map reading help, These are the things that make the difference between a pleasant visit and one that is frustrating and agonizing.

There is no concierge desk in the lobby. My questions were fielded by whoever happened to be working registration, and it was someone different each time. And their responses (garnered only when they were not otherwise tied up in registering arriving guests) clearly indicated no real experience or inclination toward helpfulness in these areas. The information I received from one contradicted information received from another. The staff was polite but there was nonetheless an unspoken message "you do know: this ain't my job".

If your lodging requirements are limited to a very comfortable room in a very nice location, this place could be ideal for you. But if you needs extend to accessing information about the city, you might want to look elsewhere.

Room Tip: The north-facing rooms and the most desirable as they overlook Liberty Square.
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  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glamorgan
1 review
5 of 5 stars Reviewed April 19, 2013

Just spent a couple of days in Budapest, my boyfriend booked it for me as a treat.
Normally he never books anything this good. Bless him.
On arrival we got an a fresh orange juice and then a porter took us to our room.
A little high tec for a girl from Wales, automatic dark curtains, sound system in the bathroom and light swiches to control mood and light. I felt like a superstar, after a difficult period I could at last relax and enjoy. If honest I could have spent the three days in the room.
The hotel was so close to everything and plenty to do and see.
The weather was not brillant raining a bit of the time and then the sun came out.
Everything was cool and would recommend this hotel to anyone.
P.S.Thank you Atilla you were like an Oracle you knew everything where to go and what to see.

Room Tip: Room overlooking the park
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Level Contributor
95 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed April 13, 2013 via mobile

A really good hotel in a great location with large and quirky rooms. The hotel is located in a nice part of Budapest at the end of a road with a beautiful square and if you're lucky (and we were) with great views over the square towards the Parliament building. The decor is very modern as are the rooms, the bathroom has glass walls but the shower and toilet are in obscured glass cubicles and very tastefully done. The staff were efficient but not in your face which I like. The road outside has shops and restaurants all along it and everything is within walking distance, I will certainly return to Budapest and use this hotel.

Stayed April 2013, traveled as a couple
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Manila
Level Contributor
75 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed April 9, 2013

Don;t be fooled by the looks at the lobby of this hotel. Its far from normal. And when you see the hotel rooms, its different and totally one of the unique rooms I have seen. Its not for everyone but this hotel is NEW and the location is walking distance to the shopping areas not far nor near. Kinky because of the color of the room and you have to stay to see why with your love one.

Room Tip: get the rooms with a view of the park
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about IBEROSTAR Grand Hotel Budapest

Address: Oktober 6 utca, 26, at Szabadsag ter, Budapest 1051, Hungary
Location: Hungary > Central Hungary > Budapest > District V / Inner City , Belváros-Lipótváros
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #18 of 333 Hotels in Budapest
Price Range (Based on Average Rates): $$
Hotel Class:5 star — IBEROSTAR Grand Hotel Budapest 5*
Number of rooms: 50
Official Description (provided by the hotel):
The IBEROSTAR Grand Hotel Budapest welcomes you to an exclusive boutique hotel in Budapest with spa and wellness centre. Located in the heart of the capital of Hungary, this five-star establishment in Budapest offers a range of facilities and services to make your romantic getaway or business trip an unforgettable experience.Enjoy the fitness room, luxury suites, concierge service, gourmet food, and more! The IBEROSTAR Grand Hotel Budapest, a hotel in Liberty Square (Szabadsag ter) that meets your needs. Luxury hotel in central Budapest. The IBEROSTAR Grand Hotel Budapest has everything it needs to be considered one of the best luxury hotels in east-bank Pest, across Liberty Square. It is surrounded by stately buildings that are home to embassies and ministries, within walking distance of the city's shopping district. ... more   less 
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