Excellent hotel! Located mid-way between the Parliament and St. Steven's church, it's in easy walking distance to all the major tourist attractions. We almost stayed at the InterContinental since my wife has priority status there. But the fact that InterContinental charged for wifi and an extra person was a big turn off. So we were very happy with our choice at Iberostar!
As many others have mentioned in these reviews, the hotel is very modern. Following the tips here on TripAdvisor, I asked for a room on the top level (fifth floor) with a view of the square when we arrived. The receptionist was extremely helpful, and after some checking, was able to accommodate us. The room itself was very spacious and the bed very comfortable. The in-room safe was a tad small. My wife typically brings her small laptop with her which can usually fit in most hotel in-room safes. But, unfortunately, this wasn't the case with Iberostar's safe.
The bathroom, while very nice, was unusual in that it had a clear glass pane as the wall separating it from the rest of the room. While this makes it convenient for watching TV in the other room (especially with the extra volume controls in the bathroom), a curtain to close off the glass wall would have been good for additional privacy and to prevent disturbing the person in the other room during late night bathroom breaks or early morning showers. The knobs on the faucet sink were also very difficult to turn with soapy hands. You basically had to leave the water running while soaping your hands, or you could never get them turned on again!
Still, these are just a few nits in an otherwise perfect hotel stay. Highly recommended!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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What a delight to read your extensive review full of wonderful comments on our Iberostar Grand Hotel Budapest. We always strive to achieve maximum customer satisfaction and it is very motivating and pleasant to see that on this occasion we reached our goal.
It is one of our most important features that our staff has a good contact to our guests and welcomes them with open arms. We try to fulfill and even surpass all the expectations of all our target groups as they range from families to golden agers of many different cultures and nationalities. Therefore, all staff members are chosen according to a specific profile and additionally they are given appropriate training to provide the close and personalized service Iberostar is famous for. We will inform our reception about your satisfaction with their performance.
We thank you for recommending us and it is very nice to read that you felt well whilst being among us. At Iberostar we try or our very best to offer comfortable accommodation in great locations, your affirmation to have enjoyed all our prime pillars, fills us with joy and is the best reward for our daily efforts . We will be delighted to welcome you back!
Our best regards,
Online Reputation Manager
Iberostar Hotels & Resorts
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.