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“Perfect stay and very friendly staff!” 5 of 5 stars
Review of Fraser Residence Budapest

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Fraser Residence Budapest
4.0 of 5 Hotel   |   Nagytemplom utca 31, Budapest 1082, Hungary   |  
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Special Offer
SPECIAL WINTER OFFER!!
Ranked #12 of 329 Hotels in Budapest
Budapest, Hungary
2 reviews
4 helpful votes 4 helpful votes
“Perfect stay and very friendly staff!”
5 of 5 stars Reviewed February 20, 2014

The apartments look very nice. Staff was very friendly and polite. Perfect hotel for Budapest, breakfast was tasty, staff very helpful and polite. I would recommend this hotel to anyone planning a trip to Budapest. Great value for the price!

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRBudapestmanager, General Manager at Fraser Residence Budapest, responded to this review, February 21, 2014
Dear Valued Guest,
Thank you so much for your positive comments and high scores regarding your recent stay at Fraser Residence Budapest and to “ recommend our hotel “to anyone planning a trip to our fantastic city!

I will definitely share your kind comments with the entire team, who will certainly take pleasure in this positive confirmation of their work

Don’t hesitate to experience for your next leisure or business trips; our leading serviced apartments and hotel residences in gateway cities the world over, Frasers Hospitality Pte Ltd provides Gold-Standard residences and award-winning service at 81 unique properties.

Thank you once again for your kind feedbacks, support and I do look forward to welcoming you back to the Fraser Residence Budapest in the near future.

Sincerely,
Alain Goetschel
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588 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
County Dublin, Ireland
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 20, 2014 via mobile

Stayed here in mid February, fantastic place to stay. Pictures on the website don't do the accommodation justice. It's very clean, spacious and excellent value for money. It's close to the centre and the metro is the easiest way to get there and very affordable. We got a 72hour pass which covers most forms of city transport and public transport to and from the airport. I couldn't recommend the Fraser residence enough.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRBudapestmanager, General Manager at Fraser Residence Budapest, responded to this review, February 21, 2014
Dear Valued Guest,
Thank you for your generous feedback about Fraser Residence Budapest posted on Tripadvisor.com.

I am happy to see that you found our location ideal, from where you indeed can easily reach the nearby trendy bars, restaurants, cafes. We are very glad that we were able to make your stay enjoyable and memorable.

Taking your remark as a great compliment for us that the “pictures on the website don't do the accommodation justice”. I actually already planned a new shooting in Spring; to reflect the real feel of our properties interiors and our ralaxing garden terrace where our guests can enjoy their breakfast during the warmer season.

We are looking forward to be at your service again whenever your travels bring you back to Budapest in the future.

Kind regards,
Alain Goetschel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penicuik
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 9, 2014

Should you ever decide to go to Budapest,this is a great place to stay,the staff are truly wonderful,loved the fact that the Director took the trouble to speak to the guests during the lovely breakfast buffet. It's so well placed the hotel with great links to the superb public transport system also surrounded by great shopping and restaurants/cafés and a really smart cinema .
I would say one of the best ever holidays my wife and I have had.
The room itself is well thought out a very very clean and comfortable with smashing bathroom.
Well done to you all

Room Tip: Rooms at the top have great views
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRBudapestmanager, General Manager at Fraser Residence Budapest, responded to this review, February 10, 2014
Dear “drewdinmont”,

First of all, I would like to thank you so much for taking the time to share your kind comments on TripAdvisor regarding your recent stay amongst us.

We were truly happy to learn that we could contribute during your stay in Budapest to “one of the best ever holidays you’ve had”. This means a lot to us.

It is a great pleasure to read that our staff anticipated your every need. Kindly rest assured that I will share your praise with all the team.

Lastly we are happy to know that you not only found our location agreeable, but that the room product also.

Once again, thank you for sharing your kind comments.

Looking forward to welcoming you back in a not too distant future
Kind regards,
Alain Goetschel
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Dubrovnik, Croatia
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 8, 2014

We have came to Fraser by car and the garage door was opened right away which is very important, since the street is very narrow and you wish to get away asap.
Reception desk is supplied with garage entrance camera which is great.

Our room was equipped with the new furniture, minimalistic and very friendly to use. Well supplied kitchen has helped with the overall impression.
Room service was excellent and non intrusive which is very important.
Things that needs improvement is breakfast venues which are to small. Solution could be to expand these spaces to outdoor garden which is very easy to do and would help a lot to avoid congestions in the morning when all are a bit cranky.

Another thing is to consider is a car roof box which can not pass in lower part of garage in case all upper spots are full. I guess for smaller cars is OK, but if you have SUV or COV you better call for upper parking spot reservation.
All in all, a great stay for the money value.

Thanks all Fraser staff.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRBudapestmanager, General Manager at Fraser Residence Budapest, responded to this review, February 8, 2014
Dear Valued Guest,
I would like to thank you for writing such a kind comment following your recent stay at the Fraser Residence Budapest.

I’m pleased that you not only had a “very nice stay”; but particularly enjoyed the comfort of our spacious, well appointed suite and guest services.
Thanks to yours and other guests constructive comments. I’m pleased to inform you that our expanded breakfast lounge will be completed by February 14th, 2014. As our highest priority is not just to keep our standards but to always be on the lookout to improve them!

I will certainly look into your other comments regarding the garage and take the appropriate measures.

Once again thank you for your review and I do hope you will visit us again in the future.

Kind regards,
Alain Goetschel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budapest, Hungary
2 reviews
4 of 5 stars Reviewed January 30, 2014

The hotel is centrally located and close to all the attractions so it was easy for us to find everything with the family and kids. Rooms were very good and nicely furnished. The reception was a bit small and had to wait quite long for registration.Overall everything was good but would like to try out some other places on next visit...

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRBudapestmanager, General Manager at Fraser Residence Budapest, responded to this review, January 31, 2014
Dear “Alphonse b”
I would like to thank you for your feedback posted on Tripadvisor regarding your recent stay at the Fraser Residence Budapest. I was happy to read that you were pleased with our hotel’s location, comfortable rooms.
It can occasionally happen (like at any other hotel at peak times) that the check in process can be a little bit longer than usual; On those occasions our team does always offer to all our guests arriving in the morning (especially with small kids) the possibility to relax and have drinks in our breakfast lounge whilst our housekeeping team tries to clean the rooms as promptly as possible.

I sincerely hope you’ll reconsider to stay with us again! Like many other guests who decided to choose again and again the Fraser Residence; as they very much appreciate our very spacious, luxury serviced apartments (35-85sqm) with a “home away from home” feeling combined with all the luxuries of staying in a fully 24/24 serviced hotel.

I do sincerely hope that you will grant us another opportunity to show you our ability to provide a first class service that Frasers Hospitality is renowned for (in all our properties worldwide).
Please don’t hesitate to contact me directly if their is any way I could hopefully assist you for a future stay at the Farser Residence Budapest.

Kind regards,
Alain Goetschel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 27, 2014

I stayed at this hotel whilst on business last week in Budapest.The value was oustanding at £170.00 for 4 nights bed and breakfast.The one bedoom apartment was clean and spacious with all the mod cons and the bathroom had an excellent shower.The staff were all very pleasant and the continental breakfast was good

Room Tip: If travelling from the airport book a taxi through the hotel and get a special rate
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRBudapestmanager, General Manager at Fraser Residence Budapest, responded to this review, January 29, 2014
Dear Guest,

Thank you for reviewing your recent visit to Fraser Residence Budapest. We are glad that you had a comfortable stay with us whilst in Budapest for business.

We really do appreciate your kind words regards your stay, all the mod cons and our staff.

It goes without saying that we so look forward to hopefully seeing you again soon next time you are visiting Budapest for leisure or business.

Kind regards,
Alain Goetschel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ski Municipality, Norway
Top Contributor
59 reviews 59 reviews
44 hotel reviews
Reviews in 41 cities Reviews in 41 cities
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed January 27, 2014

We had booked our rooms in summer for our stay in January and payed € 64,- per night for a one bedroom appartment with balcony. The hotel is rated very good mainly because of the price and its location just down the road from Corvin Mall.

The rooms are ok, but the wear and tear of the place is seriously starting to show. Time for a good refurbishment i would say, but again that would bump the prices up again i suppose. We had the hotel organize the airport pick-up and that was well done and reasonably priced, HUF 8000,- (€27,-) for a party of 8 people and the driver had to wait for us 1 hour as our plane was delayed.

All in all the location was fair enough and taxis are dirt cheap as long as you get the yellow ones, the other ones will try to fool you if they can. Breakfast was a poky room with just ok selections of cheese and cold cuts. Eggs were boiled so hard that the yolk had turned green :) (yuk...)

Finally the reception area is very very small and guests will be standing in each others way wher trying to pass each other.

Would not return is suppose to this hotel as I feel that we would prefer to pay a bit more for a better location and less worn furniture, eventhough our stay was fair enough...

Room Tip: 702 has a huge balcony, 703 though doesnt have any...
See more room tips
  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRBudapestmanager, General Manager at Fraser Residence Budapest, responded to this review, January 27, 2014
Dear Valued Guest,

Thank you for your recent stay at the Fraser Residence Budapest and your valuable feedback.
I’m glad that you could benefit of our special winter promotional rates.
However I truly regret that your experience with us was not what you had expected. This is not the feedback we generally receive, yet I am appreciative that you brought it to our attention as it is unacceptable. Please be informed that we take very seriously your criticism regarding the quality of our apartments. We have a strong ongoing preventive maintenance program in place but seems like we need to speed it up. Normally we immediately paint all the apartments and public areas marked walls or slightly worn furniture’s. Thanks to your remark I addressed this issue to our maintenance team who already corrected this mishap.

Regarding your very constructive points about the Breakfast: we are continuously taking into consideration guests` suggestions and we try to provide a healthy and rich “continental breakfast” concept; we already took the appropriate corrective measures and I'm sure next time you'll plan to stay at Fraser Residence, Budapest you'll note & enjoy the difference.

Based on the numerous other travelers reviews, and high scores; we are honored to not just to be highly rated and recommended because of the price and our location criteria’s; but for many other aspects such as guest services, spacious rooms, very friendly and helpful staff, cleanness and more.

I do sincerely hope that you will grant us another opportunity to show you our ability to provide a first class service that Frasers Hospitality is renowned for (in all our properties worldwide). Please don’t hesitate to contact me directly; I will make sure that your next experience with us corresponds to the expected service level.

Kind regards,
Alain Goetschel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fraser Residence Budapest

Address: Nagytemplom utca 31, Budapest 1082, Hungary
Phone Number:
Location: Hungary > Central Hungary > Budapest
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Budapest
#6 Business Hotel in Budapest
#9 Luxury Hotel in Budapest
#20 Romantic Hotel in Budapest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fraser Residence Budapest 4*
Number of rooms: 50
Official Description (provided by the hotel):
Welcome to a brand new, contemporary Budapest hotel, offering 50 air-conditioned (1-, 2- 3 bedrooms) serviced apartments in Pest's fast-developing Corvin Promenade area. For short or long-term stays "Enjoy the flexibility of luxury apartment living with the services, advantages of a 4* superior hotel," including state-of-the-art technology and friendly, multilingual staff. The Fraser Residence Budapest is centrally located on the Pest-side of the city, just off the Corvin Promenade, close to many bars, restaurants and shops. These serviced apartments in Budapest offer not only full self-catering facilities but a spacious breakfast room serving a generous continental buffet. On sunny days, spill out to a terrace with garden furniture and loungers. Both business and leisure guests will appreciate the high-speed wireless internet, 24-hour reception and concierge. The following facilities and services are available:• 24-hour reception, concierge and security • Breakfast lounge serving continental buffet breakfast • Sun terrace with loungers • Daily housekeeping service • Fast maintenance service • Welcome tray with tea and coffee • Welcome hamper for stays of 30 nights or more • Free Wireless high speed internet • Secure underground car park (subject to availability)* • Airport transfer* • Laundry and dry-cleaning services* • Order-in restaurant facility – menus available at reception* • Access to nearby fitness centre with swimming pool, saunas, Jacuzzis and day care for children* Business facilities and services include:• WiFi throughout • Two air-conditioned meeting rooms in the penthouse, seating 15– 20 guests theatre-style or in a U-shape • Both meeting rooms have large windows for natural daylight and can be darkened completely for presentations • Flipcharts, projectors, screens and other meeting equipment available • Roof terrace or indoor space available for coffee breaks or parties • Catering by arrangement • Business centre * Applicable charges. ... more   less 
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Also Known As:
Fraser Residence Budapest Hotel Budapest

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