I went Budapest recently with a group of friends and thought this was a nice way to see the city and it was also a good price which included a boat ride. However, from the start we only had problems with this tour.
On the first day we got the yellow bus which was a pretty small vehicle but before boarding we asked if there was spaces for us all and they said yes. Once inside the vehicle we noticed there no available seats and were left to stand until people got off on the next stop. When we eventually managed to get a seat each we all got wet from the water which was leaking from the roof.
Another problem with this tour was the lack of buses which ran throughout the day which meant if you finished early there was quite a bit of hanging around until the next bus came and thats if you were lucky to get a seat. Buses were very delayed and one of them did not even showing up after having to wait in the rain.
As for the boat ride we never managed to have this. The first day we got there for the boat ride we noticed the boat was not there for its 7pm departure. We then attempted the tour the next day at 5pm as shown on the leaflet which we got from one of the Hop on Hop off stands and told by staff members that very morning would be running but were told upon arrival that there was actually no 5pm departure. We were told that they should have updated the new leaflets which showed there would only be a boat ride available at 7pm. We were not the only ones waiting as there was roughly about 20 people behind us who also happened to have the old leaflets.
Overall i found the service to be very poor and would have been better off seeing the city by travelling on the metro as we only used this bus tour for 3 stops. It was a total waste of money and would not recommend this.
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