I booked this hotel for a group of us for a conference and was able to get a very good corporate rate, but also a very flexible, professional, and great corporate rules that went along with that rate. Many of my travelers were affected by the hurricane and the hotel staff did a superb job of dealing with the changes to reservations, whether night cancellations or even showing up early because of the impending storm. The communications we had before the conference with the staff were friendly, the staff is responsive, nice, cooperative and accommodating.
The hotel is brand new, which is great because everything seems new and clean. the housekeeping was very good, with turn down service, and some housekeeping twice a day. the bonus to this hotel is definitely the rooftop terrace and wellness area, which is such a nice surprise right in the middle of budapest to have 360 degree views of the city from the little pool on the top of the hotel. It was also COMPLETELY QUIET inside the rooms. you could not hear voices in the hall, no housekeeping noises next door, no one's TV, and no voices from other rooms, which is so important for sleep quality.
Breakfast was good and comprehensive, although they have to work on getting juice and coffee machines with larger volume capacity because they were always running out.
The service is Budapest can be hit or miss, but this staff was incredibly professional, friendly, and competent. I will definitely be using them for future events in Budapest and would recommend it to any company who needs a great local staff to handle complications or challenges. special thanks to Brigitta, Ezsther, Adrienne, Pecze and Bea.
- Official Description (provided by the hotel):
- Continental Hotel Budapest 4* Superior symbolizes the past and future, the traditional Hungarian hospitality and refinement of detail and personal service of our age. The building reflects the elements of the art nouveau style and the modern unique design characterizing ZeinaHotels, in the heart of Budapest. The 4 star superior, 272 room hotel - offering standard, deluxe and executive rooms plus suites - will revive the spirit of the legendary accommodation keeping its name and historical facade. ... more less
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