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“Great location and service.” 5 of 5 stars
Review of Opera Garden Hotel & Apartments

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Opera Garden Hotel & Apartments
4.0 of 5 Hotel   |   Hajos utca 24, Budapest 1065, Hungary (Terézváros)   |  
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Free taxi from Airport
Ranked #9 of 332 hotels in Budapest
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Great location and service.”
5 of 5 stars Reviewed September 4, 2013

We plan on returning to Budapest and will certainly stay here again. Highly recommended, and here is why:

The hotel room was very nice, clean, spacious, and included a mini-kitchen and desk. The bathroom was a bit tiny, but adequate. We had a great corner view of the street, which is very quiet, especially with the insulated windows. The location didn't look perfect on a map, but once we arrived and went sight seeing we quickly realized that this location is perfect. You can walk to almost all the major tourist sights (don't miss the Museum of Terror) and the metro is just a couple of blocks. You can easily get to either major train station within 15-20 minutes on the metro.

The most pleasant surprise was the staff. They were incredible. There must have been 5 people helping serve breakfast with a smile in the pretty interior courtyard. Every morning until 11am breakfast was amazing, with just about anything you could want to eat or drink, including made to order omelettes and champagne! Fruit was available for afternoon snacks and delicious sangria in the evening. Staff had answers to every question or request, and even looked up train schedules for us. They also graciously accommodated us with a slightly late check out based on our train time. Their flexibility, service, and professionalism was greatly appreciated.

Overall a great hotel and great value.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bela_Schiffler, Front Office Manager at Opera Garden Hotel & Apartments, responded to this review, September 19, 2013
Dear „MarknGabyV”,
I cannot be grateful enough for your kind words left on Tripadvisor. It was my pleasure to be seen how much you enjoyed your stay with us at Opera Garden Hotel & Apartments. I was really happy to see that the hotel staff’s service exceeded your expectations with answering all your questions. Further, I was glad to read you positive thoughts regarding the breakfast items and staff. Thank you for describing your room nice, clean and spacious. It is my pleasure that we could make your visit a memorable one and that you are planning to visit us again!
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936 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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Dallas, Texas
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 3, 2013

It's been a few months since we stayed here, I am finally writing a review. We got two rooms at the Opera Garden back in the beginning of March, stayed for 3 nights, went to few other cities and when we came back to Budapest we did not need to look anywhere else so we stayed another night.

It is a nice, clean, pretty small sized hotel, that is very close to one of the main street's of Budapest (Andrassy). It was a great value, the rooms were very nicely designed, comfortable and clean.

The customer service was excellent, everyone was real helpful with all our questions and needs. One example is they found us dinner in the middle of the night on a Sunday, even though most restaurants were already closed and got it delivered to the hotel.

The hotel's location is great, we were able to walk to most places from it, including the very close subway station, which made it possible to go all around Budapest.

We enjoyed the breakfast during our stay, it wasn't the largest selection, but the food was good and fresh.

There was complimentary mulled wine every evening, and that was definitely a good touch.

I would recommend this hotel to anyone that is looking for a nice hotel as well as excellent value.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bela_Schiffler, Front Office Manager at Opera Garden Hotel & Apartments, responded to this review, September 19, 2013
Dear Mr KorVar,
Thank you for taking the time to place your fantastic comment on Tripadvisor. I was delighted to read that you concerned our customer service excellent. Furthermore, I was happy to read the the staff could do everything to make your stay even more comfortable. Thank you for recommending our central location and our free touches such as mulled wine to other travelers. I was pleased to see that the food served at breakfast met your expectations. Let me kindly inform you that we keep on expanding the range of expected breakfast items. According to the continuous innovation we introduced our home made yogurt and our home made muesli. I do hope that I will have the chance to welcome you back to our Opera Garden Hotel & Apartments.
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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed August 29, 2013

A beautiful, very clean, and comfortable hotel. We had two sets of grandparents, two teenagers, my husband and myself. The hotel was perfect for all of us. Unfortunately I became ill while we were in Budapest. The front desk staff found a doctor's office for me (that spoke English), then helped me find a pharmacy that was open on a holiday. She could not have been more helpful. From helping me with the doctor, to sending us to the most fabulous meal, they were always accomodating. If I ever have the chance to go back to Budapest, I will certainly stay here again!!! Thank you for a wonderful stay in Budapest.

Room Tip: The upstairs loft is small but a beautiful view!!
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bela_Schiffler, Front Office Manager at Opera Garden Hotel & Apartments, responded to this review, September 19, 2013
Dear „Cathie T”,
I would like to thank for all your kind words left on TripAdvisor. I was delighted to read your appreciate words regarding our staff and I am really happy that we could do everything to make your stay even more enjoyable. I do hope that I will have the opportunity of welcoming you again at Opera Garden Hotel & Apartments in the near future.
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Bagshot, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 27, 2013 via mobile

My partner and I stayed here last year for a few days and absolutely loved it. The hotel was lovely with a cool rooftop terrace, modern, large clean rooms and delicious breakfast but it was the location that made it for us - down a pretty pedestrianised street, close to all the best tourist spots and fantastic restaurants, cafes and bars. We have been on many city breaks to many hotels but this one was by far the best! We can't wait to go back!

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bela_Schiffler, Front Office Manager at Opera Garden Hotel & Apartments, responded to this review, September 3, 2013
Dear “Angelina_James”,
First of all I would like to thank you for sharing you faboulos comment on TripAdvisor. I was really impressed to be seen that by far Opera Garden Hotel & Apartments was your favourite hotel of many others during your city breaks. Furthermore, I was happy to read that you enjoyed our central location. Thank you for your kind compliments on the rooms and the rooftop terrace. It was my pleaseure that the breakfast could live up to your expectations. Please feel free to contact me directly should you plan a next visit to our Opera Garden Hotel & Apartments.
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Vaxjo, Sweden
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 18, 2013

This hotel has very nice staff, fantastic breakfast and surpisngly nice rooms for its rating.
The location is very near the opera subway station which means you can go anywhere in the city for very little money

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bela_Schiffler, Front Office Manager at Opera Garden Hotel & Apartments, responded to this review, August 27, 2013
Dear “Anderselectro”
I would like to thank you sincerely for leaving your comment on TripAdvisor. It was a real pleasure to read that the hotel staff’s service exceeded your expectations and you were also satisfied with our rooms. I was delighted to read that you concerned our location good. I hope that you will grant us another visit in the near future.
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Philadelphia, Pennsylvania
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 5, 2013

My family and I stayed at the Opera Garden Hotel & Apartments last week. We were greeted immediately by Greg, who walked us to our room and explained everything we could possibly need. He also recommend a great local restaurant and set up reservations for us immediately - excellent customer service and very kind. Our apartment was lovely and had everything one could wish for, as well as being very quiet at night. The breakfast provided in the courtyard was excellent. The local is great as well. My family had a lovely time and we would stay here again, and intend to.

Room Tip: We stayed in room 202. It was very quiet and our apartment had several A/C units as well as a nice...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bela_Schiffler, Front Office Manager at Opera Garden Hotel & Apartments, responded to this review, August 27, 2013
Dear „racerdog“,
Thank you very much for sharing your fabulous review on TripAdvisor. I was happy to see that the staff could do everything to make your stay even more comfortable with excellent customer service and recommendations. Regarding you comment about the breakfast I was glad to read that you described it excellent. I was pleased to be seen that you truly enjoyed your room and all the facilities in it. Thank you again for demonstrating our services to other travellers.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canterbury, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 4, 2013

This hotel is just 1 minute from the Opera House in a quiet street and a great location for all of the city's main attractions. As it was really hot, the air conditioning was much appreciated. The service was perfect - friendly, thoughtful and unobtrusive. The rooms were comfortable, clean and a good size. The breakfast was delicious from the home-made yogurts to the fresh bread and bacon and scrambled eggs. I would definitely recommend this hotel.

Room Tip: We stayed in room 309. A good clean room overlooking quiet pedestrian-only street. A good nights sle...
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  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bela_Schiffler, Front Office Manager at Opera Garden Hotel & Apartments, responded to this review, August 27, 2013
Dear „Phillipa C”,
Thank you very much for sharing your excellent review on TripAdvisor of your recent stay at Opera Garden Hotel & Apartments. I was glad to see that you were satisfied with our location and that the air condition could make your stay much more comfortable. I would like to thank you sincerely for your kind words regaring our service. It was nice to see that the breakfast could live up to your expectations and that you highlighted our home-made yoghurt. I do hope that I will have the opportunity of welcoming you back to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Opera Garden Hotel & Apartments

Address: Hajos utca 24, Budapest 1065, Hungary
Phone Number:
Location: Hungary > Central Hungary > Budapest > Terézváros
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Budapest
#7 Luxury Hotel in Budapest
#10 Romantic Hotel in Budapest
#13 Business Hotel in Budapest
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Opera Garden Hotel & Apartments 4*
Official Description (provided by the hotel):
Easy onsite parking for EUR 16/car/day. In the City Center in the heart of Budapest. Business facilities: free breakfast, free wifi internet access, providing computer or tablet to check your emails, free meeting room up to 6 persons, copy, fax, laptop, adapter, telephone charger, room service. Child friendly facilities like baby cot and chair, toys, baby buggy, baby sitting service. Free wellness area with fitness room, sauna and jacuzzi. Fully equipped kitchen, LCD television, air conditioning and free coffee and tea making facilities in every room and apartment. Pets are allowed. Wheelchair access. ... more   less 
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Opera Garden Hotel And Apartments

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