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“Tooo expansive for the quality” 1 of 5 stars
Review of Boom & Brass

Boom & Brass
Vigado u. 4-6, Budapest 1054, Hungary (Belváros-Lipótváros)
+361 877 7788
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Ranked #730 of 1,867 Restaurants in Budapest
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Restaurant details
Good for: Romantic, Bar scene, Local cuisine, Doing business, Special occasions, Large groups
Dining options: Breakfast, Dinner, Lunch, Late Night, Reservations
Neighborhood: Belváros-Lipótváros
1 review
“Tooo expansive for the quality”
1 of 5 stars Reviewed August 17, 2014

The caprese is too expansive for that quality. Tomatoes taste like water and the mozarella has online an idea of 'bufala' in its taste. And why is there so many rucola?? I have an idea...
But, service was good and friendly!

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338 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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London, United Kingdom
Contributor
19 reviews 19 reviews
7 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
“(Average food + poor service) + High prices = nothing exceptional”
3 of 5 stars Reviewed August 13, 2014

After three visits to Budapest in the last three months I am now in a clearer position to provide a balanced review. I have seen many people complaining about the lack of (or poor) customer service here, but to be frank this is Budapest and not Bangkok where a customer really does feel like a king. I purchased a pair of shoes and to be honest, the assistant seemed more annoyed at me disturbing her texting or updating her Facebook account on the mobile than actually making a sale. In fact it felt like she had given me the items for free and at the end of the transaction not even a thank you she just put the shoes in the bag and got back to her mobile. So welcome to Budapest, just don’t take it personally.

I have tried several eating establishments and this was the most expensive place that my wife and had dinner or any meal during this visit. We only picked Boom Brass, as we passed in the day to people watch and the menu looked okay. Considering the price we paid, which was not short of London prices, I would have expected much more for my money and when I say “more” I mean a far better experience.

However, this is Hungary and judging from what I have seen, during my visits the service culture is very hit or miss here, basically a few people have it - but many simply do not. The person who initially greeted, door girl / woman us on arrival at the restaurant gave us a rubbish table, away from the road to people watch, apparently the others were reserved despite many of these not being used whilst we were having our meal. About twenty minutes later two American girls asked the same question about the tables and were also told they were they were reserved – I am not sure what that was about. Either tables are available or they are not as they did not have any reserve sign on them.

However, the food was very average basically a “Tex- Mex” affair, nothing exceptional in fact my wife ordered her steak medium but had to ask for it to be cooked more, which threw the staff for some reason who seemed annoyed by this request. My wife wasn’t keen on the service because she asked where the soft drinks were in the menu, and instead of pointing out the drinks the waiter barked out: “cola, fanta, juice what you want?”

My other gripe is considering this had been a hot day, in fact a very hot day the waiting staff were not exactly coming around to ask if we needed more drinks, I had to practically beg them for another drink. My second drink was a Pina Colada, complete with ice cubes, and resembling nothing like the drink pictured in the menu. The waiter told me that is how Pina Coladas are served in Hungary, although I did wonder what 007 would have ended up with if he had ordered his traditional Martini shaken and not stirred. For the record Pina Colada is made with crushed ice not ice cubes.

The food was average, because after all a burger is a burger and a steak is a steak, and as my wife informed me this was not Kobe Beef; but we did have to send my wife’s steak back to be cooked more. However, given that we had paid £30 a head, which included a ginger ala, Cappy juice and Pina Colada I would have expected much better and could have found better in value and quality in London. If you are paying this type of money you expect something more for your return. Both of us were very disappointed with the overall experience.

Even at the end it took three requests from three different staff members and ten minutes to finally get the bill, honestly all which is a first for me. Even worse considering the restaurant was not that busy, hence the table that were “apparently” reserved were still empty on our departure.

Basically Boom & Brass is nothing that exceptional the food is average and service poor, but even if the food was much better it would have to be something else, to get over the prices and poor service. About one of the few things it has going for it is the location, and that is only when the weather is good.

This is only worth three stars from me.

  • Visited August 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
8 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
“The taste is ok but the service (waitress) need to improve”
3 of 5 stars Reviewed August 2, 2014

I order the food for 4. One salad, 3 main course. The sausage is a bit too salty. Bread is too hard. Chicken is very good and juicy. Pasta is ok and salad is ok.

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Dallas
Contributor
20 reviews 20 reviews
5 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Good, large portions.”
4 of 5 stars Reviewed August 1, 2014 via mobile

I ate here with my family of 5. There is something on the menu for everyone and I was impressed by how large the portions were and how good the food was. We ordered seafood, a mixed grill, salad and sandwiches and all of the meals were delicious. The price was a bit high and we had difficulty getting the waiters attention, which is why I deducted a star. However, my husband was still extremely impressed and said that the mussels he ate were the best he EVER had. We would go back again, if only to get another bowl of mussels

Visited July 2014
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2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good food, good ambiance!”
4 of 5 stars Reviewed July 29, 2014

Had a great meal, Wiener Schnitzel, duck and foie gras. Was all cooked to perfection. Had nothing to do with eating Hungarian food, but was good.

Not the cheapest restaurant in town, but as said: we enjoyed out meal(s).

Goed gegeten, niet de goedkoopste, maar prima!!

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