I originally wrote an even-handed review citing the great apartment and location but also mentioning that very often the office is closed during business hours and no one is on duty for assistance. Unfortunately that caused the manager to begin e-mailing me with threats and verbal abuse. We had booked the property for four nights but when we arrived I explained we could only stay three nights. The manager very nicely allowed us to do that and when we checked out we were indeed charged for three nights. Well, after reading my initial review the manager wrote me and said he was going to charge me for the fourth night because of my review! I immediately cancelled my credit card and he then wrote me that if I deleted my TripAdvisor review he would not charge me!! I reported him to TripAdvisor and booking.com but of course I don't know what happened after that. He did e-mail me two more times and called me a "bad person" and a "liar" after I mentioned that on one particular day my husband and I had gone to the office five or six times to try to get a rack to dry our clothes on, but no one was ever in the office. He felt it was silly to complain about not getting a rack, but the point was I wasted a day trying to get it. My husband went to the office at 9 AM to request the rack (which should have been in the room) and the manager said he would bring it up shortly, so I waited in the room. Every couple of hours I would go to the office to see if he was there, but he wasn't. Finally when my husband returned around 4:30 PM we both went to the office and he was there. At that point he admitted he'd forgotten about it and immediately went to get it for us. I write all this so potential guests can beware of a manager who writes threatening e-mails and tries to extort money. Though the apartment is wonderful and the location terrific, I would definitely cross this place off your list of potential sites. No one's vacation should be ruined by poor and disturbing management.
- Official Description (provided by the hotel):
- Newly built, beautiful, elegant and unique apartments on unbeatable price at the pedestrian zone in the very centre of Budapest beside the main sights in the historical downtown at Deak Ferenc ter.It is also ideal for tourists and businessmen. Spacious, light, upper-level apartments with big balcony, free WI-FI access, 32-42" flat screen TV. Many restaurants, cafes and bars are within a short walk. The area is also safe at night. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Cheap Tickets, Priceline, Agoda, Despegar.com, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Trendy Deluxe Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Trendy Deluxe Apartments Hotel Budapest