We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“poor localization, unfriendly staff, 3*** standard at highest” 1 of 5 stars
Review of Expo Congress Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Expo Congress Hotel to your Saves list
Expo Congress Hotel
4.0 of 5 Hotel   |   Expo ter 2, Budapest 1101, Hungary   |  
Hotel amenities
Ranked #136 of 332 Hotels in Budapest
warsaw
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“poor localization, unfriendly staff, 3*** standard at highest”
1 of 5 stars Reviewed December 8, 2012

This hotel is quite near the city centere but the tansportation is very poor. Thre is only one bus nearby that runs every 30 min and on the weekends its off! you have to go 15 min to the underground! The neighbourhod is very urban - railway traction, a fabric, no blocs, shops, restaurants within walking distance!!!. The cuisine is poor - not for a 4**** hotel quality. The staff is unfriendly - when we have asked fo alat sinner -around 9 p.m the waitres was visibly pissed at us. We even heard shoutes coming from the kitchen - very unpilote. When we came to brakfast 10 to 10 - most of the food was gone and ther was only 2 slices of bread and the waitress said - that's all the've got!. The spa was unprepared, the steaming sauna was smely, and the water in jacuzzi was cold.
I would not reomend this hotel. Save your time & money and find smth else - Ou friends stayed at BO16 hotelin the city enter near Corwin square- for the same proce they had much better conditions that we did

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
expodirector, Front Office Manager at Expo Congress Hotel, responded to this review, December 12, 2012
Dear Madam,

Thank you for staying with us at the Expo Congress Hotel. Thank you so much that you taking time to shared your experiences on Tripadvisor.
We regret to learn that you were not totally satisfied with our services. We can imagine that it could be very frustrating a noisy restaurant.
Your comments serve as a base for further improvement of our service. We strive to provide a high level service therefore your feedback is very important to us.
Please accept our apologise for the caused inconveniences. We appreciate sharing your concerns, and hope that we will welcoming you back at the Expo Congress Hotel in the near future and you will give us the opportunity to better serve you.

Yours Sincerely,
Emese Papp
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

181 reviews from our community

Traveler rating
    51
    74
    31
    13
    12
See reviews for
24
53
15
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Athens, Greece
1 review
3 of 5 stars Reviewed November 17, 2012

This hotel is nice, but there is an issue when we speak for a 4 star hotel with no double standard room. Of course in a twin the 2 beds can be side to side, but a double bed can not open in the middle.... Also there is an issue with sales department. I made reservation with a "booking" company. In the confirmation page it states that the price is with ALL TAXES, but when we got to the hotel we found out that ALL is not actually ALL. The city tax is excluded, and therefore the competitive advantage of lower pricing that "easytobook.com" is trying to present is fake. In my country the word ALL means ALL, and not ALL but...

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 13, 2012 via mobile

I am on this hotel through a deal which i got from israeli supplier. On the israeli site it is shown that kettle is part of the room. After i arrived i found that there is no kettle in the room, so i spoke with reception anc asked where is the kettle, the hotel reception told me that the kettle is not part of the room in level standard and only premium room level comes with kettle. So , this is very strange , a kettle cost 10 USD and this is a problem for the hotel ??? !!!
Yes , strange !!!

The location of the hotel is far away from the city center and this is a problem, because there is 13 minutes ( checked with a stopper timer ) from the moment you walk out the hotel until you arrive to metro station so called PILANGO , and in case that you want to arrive back to hotel after 20:00 ( means 08:00 pm ) then the bus line number 100 is not working in weekdays. I will not suggest for girls or couple to go on the night on walk after 20:00 , so this is a problem . The air conditioning is controlled by centeral motors so in case you want to turn on the A/C in specific temprature the you will not able.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk
Top Contributor
67 reviews 67 reviews
20 hotel reviews
Reviews in 37 cities Reviews in 37 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed October 13, 2012

We did not book this hotel but ended up staying for one night as our own hotel had overbooked and sent us here. The Expo is a much nicer hotel than the one we booked but is too far from city centre.
I had done a lot of research choosing a hotel that would be within walking distance of restaurants and the sites we wanted to see.
Unfortunately being sent to the Expo in an area I had not researched did ruin the start of our trip. There is nothing near the hotel to see, no bars, cafes or restaurants.
But that doesn't mean it wasn't a nice hotel, it was lovely. The room was stylish and clean, the restaurant was good and reasonably priced. In fact, once we were sent back to our original hotel we realised how much nicer the Expo is. For me though, the location lets it down.
It depends on what you want from your trip, for some people the location wont be an issue. I like to be able to explore everything on foot and not have to rely on using buses, trams or metros to get me around.
If relying on transport doesn't bother you then book the Expo, you won't be disappointed.
The sky bar does lovely cocktails and the staff are very helpful. My bed was lovely and comfy and bathroom modern and clean. There are no tea and coffee making facilities in the rooms, which can be issue for some people. The cappuccino served in the restaurant was the nicest one I had while in Budapest.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shrewsbury, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 28, 2012

A modern and stylish hotel with excellent facilities. The staff were extremely polite, friendly and helpful. English was thankfully spoken by all. The room was pleasantly decorated, very clean (as was the entire hotel) and comfortable with air conditioning, personal safe, free WiFi, LCD TV and minibar. Breakfast was plentiful, varied (tea, coffee, fruit juices, cereals, yoghurt, fruits, breads and croissants, jams, sausages, scrambled eggs, bacon, cheeses, cold meats and salad vegetables) and of great quality. Room service for breakfast was available for a very small charge and the amount of food provided was extremely plentiful. The hotel is not located in the very centre of Budapest but a regular bus service from right outside the hotel takes you the short distance to the nearest metro station and from there it is only a 10 minute ride in to the very heart of the beautiful city. The only down side (which is no fault of the hotel itself) is that the bus from the metro to the hotel stops running around 8pm but the hotel are happy to provide details of a cheap and reliable taxi company (who also speak English) to its guests. They are very prompt and charge very little for the short journey, or you can walk the 15 minute walk quite safely late at night as I did without fear as a lone female traveller.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgrade, Serbia
Top Contributor
61 reviews 61 reviews
48 hotel reviews
Reviews in 37 cities Reviews in 37 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 27, 2012

Nice new hotel, decent and clean, the location can be a bit challenging if you're without a car. Ok breakfast to go packed for us since we were leaving really early. Served it's purpose as a sleepover before our early flight from Budapest.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, UK
2 reviews
3 of 5 stars Reviewed August 26, 2012

We had to wait for about 20 minutes when we arrived for our room to be ready even though we were there after check in time. The hotel is about a 15-20 minute walk from the nearest metro station with a bus going there about twice an hour, though not on public holidays or in the evenings. Apart from that it was fine. The room was good and the bathroom large but instead of a double bed we had two singles pushed together with a bit of a gap. It was ok but I wouldn't go back.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Expo Congress Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Expo Congress Hotel

Address: Expo ter 2, Budapest 1101, Hungary
Location: Hungary > Central Hungary > Budapest
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Spa Wheelchair access
Hotel Style:
Ranked #136 of 332 Hotels in Budapest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Expo Congress Hotel 4*
Number of rooms: 160
Official Description (provided by the hotel):
Expo Congress Hotel looks over the Budapest Exhibition Centre, East of the centre of Budapest. The hotel offers a bar, sky bar and restaurant and 160 standard and superior guest rooms designed for the modern business traveler. For visitors wishing to see the sights of the city, the downtown area is easily accessible by bus or metro in less than 20 minutes. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Orbitz, Despegar.com, TripOnline SA, Odigeo, Cheap Tickets, getaroom.com, Hotels.com and Agoda so you can book your Expo Congress Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Expo Congress Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.