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Hotel Palazzo Zichy: Traveler Reviews

4.0 of 5
Lorinc pap ter 2, Budapest 1088, Hungary
Hotel amenities
Hotel Palazzo Zichy
Ranked #2 of 334 hotels in Budapest
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1,888 reviews from our community

Traveler rating
    1,544
    296
    41
    5
    2
See reviews for
Families
164
 
Couples
1063
 
Solo
74
 
Business
106
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Perfect hotel”
5 of 5 stars Reviewed February 17, 2013 via mobile

Stayed here with my boyfriend for valentines and as his birthday presents and both of us couldn't be more impressed. Hotel was lovely, staff were lovely.

Our lightbulb went in our room so we told them when we headed out for the day and when we got back we had a little thank you note to let us know it was fixed and thank you for letting them know.

Perfect stay and will come again

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by Harriette_coop for Budapest
Ask Harriette_coop about Hotel Palazzo Zichy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review
February 24, 2013
Dear „Harriette_coop”,

First and foremost let me thank you for having chosen our Hotel Palazzo Zichy for your special Valentine- break and birthday celebration in Budapest. I was glad to read that our staff provided exceptional service throughout your stay and could make your stay pleasant, even with the follow-up on the small technical problem.
Thank you very much again for sharing your experience with the TripAdvisor travellers and we sincerely hope to have the pleasure to welcoming you again soon.

Kind regards,

Judit Rozsa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“A fantastic hotel, don't stay anywhere else”
5 of 5 stars Reviewed February 17, 2013 via mobile

This is an amazing hotel in a wonderful city. Rooms are really amazing, they are very modern and finished to a really high standard and the cleanest of any hotel we've stayed in before.

The staff are so so friendly, the breakfast top quality and it was an absolute pleasure to stay here.

The location is not the most central and other hotels are better situated but don't be put off by this as the best bits of budapest are really nearby and the transport on your doorstep!

I would stay here again any time!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Stevohicks about Hotel Palazzo Zichy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review
February 24, 2013
Dear „Stevohicks”,

First and foremost let me thank you for taking your time to leave a positive comment about your stay at our Hotel Palazzo Zichy, it was our pleasure to serve you whilst visiting Budapest. I was especially happy that our hotel could live up to your expectations and you enjoyed your stay with us. Your compliments on our staff and breakfast service furthermore the valuable information regarding our location are highly appreciated.
We are looking forward to welcoming you back to our hotel should your plans bring you back to our beautiful capital!

Kind regards,

Judit Rozsa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
“A gem wonderful service extremely good value for money”
5 of 5 stars Reviewed February 16, 2013

I love Palazzo Zichy it is my third visit there and I will come back. The nice touches such as the little card in the room thanking me for returning, the perfectly equipped rooms (small though), the excellent breakfast and wifi both included in the price. The personnel is extremely professional, courteous, the hotel superbly maintained. Website prices are incredible during winter about 80 Euros a nice for two people one cannot beat that. Highly recommended unconditionally.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Olivierada for Budapest
Ask Olivierada about Hotel Palazzo Zichy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review
February 24, 2013
Dear „Olivierada”,

It is our greatest pleasure that you had chosen our Hotel Palazzo Zichy again for your recent Budapest-stay, we highly appreciate your loyalty to our hotel! I also would like to express my gratitude for sharing your experiences with the travellers and for recommending us on the greatest travellers’ site.
The entire staff of our Hotel Palazzo Zichy is pleased to be at your disposal when staying with us next time.

Kind regards,

Judit Rozsa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“A hidden gem on a beautiful square in Pest, handy for the Danube, the Museum and University and walks up Gellerd hill to the Lib”
5 of 5 stars Reviewed February 16, 2013 via mobile

I wasn't sure if the website would be an accurate reflection of the reality but I was very impressed. For £89 I got the British equivalent of a £180-200 hotel. The building is an excellent remodelling of old and new: beautiful original ironwork but with a modern twist. The restaurant is sunken to basement level but open to the skies with a clever skylight. Sauna was clean and fired up for early morning users with free towels/water/fruit. The bedroom was spacious, plenty of storage and comfy bed, large en suite. Only problem was the room was cold (it was snowing outside). Within ten minutes of ringing reception the controls were checked, a blanket issued and an extra room card issued so the room could warm up when I went out for dinner. Faultless, pleasant reception staff whose English was excellent.
Final tip: room 308 gets you the balcony overlooking the fantastic church, square and looking down three quiet streets.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask David A about Hotel Palazzo Zichy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Excellent hotel, superb service”
5 of 5 stars Reviewed February 16, 2013 via mobile

This hotel is one of the very best I have stayed in, I can't find any faults with it. The service is excellent, the staff go out of their way to be helpful & friendly. There are lots of thoughtful touches you don't often get with other hotels- free coffee, bottles of water fresh fruits & nuts in the bar & things like travel adapters and metro tickets available at reception. The rooms are boutique style and really comfortable, the air conditioning is virtually silent, the showers are really good. The breakfast choice is great and even better now than my last stay- as well as eggs, sausage, bacon, yoghurt, vegetables and baked goods it now also includes fresh fruits, cheeses & smoked salmon. I cant recommend it highly enough. I would also recommend visiting the Szechenyi Baths if you're in Budapest- its great!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Suzy19 about Hotel Palazzo Zichy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Palazzo Zichy

Also Known As:
Palazzo Zichy Hotel
Palazzo Zichy Budapest
Address: Lorinc pap ter 2, Budapest 1088, Hungary
Region: Hungary > Central Hungary > Budapest
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Pets Allowed Suites Wheelchair access
Hotel Style:
#2 Luxury Hotels in Budapest
#3 Family Hotels in Budapest
#3 Business Hotels in Budapest
#7 Romantic Hotels in Budapest
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The place where history meets present! Stay in a historical palace that was originally constructed in the 19th century and served as the residence of a Hungarian noble, Count Nandor Zichy. Located in downtown Budapest in the historical Palace quarter. Our guests will enjoy a state-of-the-art guestroom with a flat panel television, and complimentary high-speed Internet. The 80-room hotel features many free services: lounge with free water and coffee, Internet-access, @-room with 6 workstations and fitness center. ... more   less 
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Hotel Palazzo Zichy
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