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“The best Hotel in Budapest” 5 of 5 stars
Review of Hotel Palazzo Zichy

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Hotel Palazzo Zichy
4.0 of 5 Hotel   |   Lorinc pap ter 2, Budapest 1088, Hungary   |  
Hotel amenities
Ranked #3 of 332 hotels in Budapest
Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“The best Hotel in Budapest”
5 of 5 stars Reviewed January 15, 2013

I travelled to Budapest on 8th Jnauary 2013 as part of my Girlfriends birthday celebrations. Right form the off the staff were extremley polite and very helpful. The food the service and the hospitality were fantastic.

What really sealed the deal was on the morning of my girlfriends birthday i placed cards in the room on returning later that day from sight seeing (in a very beautiful city) the staff had placed a birthday card for Anne and complementRY bowl of fruit MIGHT NOT SEEM MUCH BUT THEY DIDNT HAVE TO DO THIS.

on the whole has a great stay and would reccomend this hotel as a base

Room Tip: Any where in this hotel would be great the staff make it
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review, January 20, 2013
Dear „Andrew C”,

I am so glad that you had chosen our Hotel Palazzo Zichy to celebrate your girlfriend’s birthday in Budapest and you had enjoyed this special birthday-break. Let me thank you for your generous review left on Tripadvisor; your kind words and compliments are highly appreciated.
Thank you again for staying with us! We would be happy to welcoming you back to our beautiful hotel in the future, please feel free to contact us if we can do anything for you!

Kind regards,

Judit Rozsa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (289)
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New York
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 15, 2013

Our family just finished a two night stay at Zichy. The rooms and bathrooms were spotless, and breakfast was tasty and tastefull. Most important, the hotel staff went out of their way to be helpful. Highly recommended.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review, January 20, 2013
Dear „ob234”,

First and foremost let me thank you for staying with us at our Hotel Palazzo Zichy. I am extremely happy that not only the cleanness of our hotel, but our breakfast service met your expectations as well. I am also glad that our staff provided you with an excellent service throughout your stay.
We are looking forward to meeting you here again,

Kind regards,

Judit Rozsa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Neots, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 14, 2013

The staff were excellent from check-in to check-out. Professional, helpful, friendly. They arranged us an excellent spa trip and massage, helped with booking the airport shuttle and were wonderful when I lost some keys, phoning the spa on my behalf to help track them down.
The room was excellent, quiet and dark for a good night's sleep, comfortable bed, good bathroom, all clean and beautifully presented.
The bar area was good too, great free tea and coffee during the day to sit and plan, then some good wines for a relaxing drink in the evening.
The location is good too, only about 10 minutes walk for the main shopping areas, easy to access by the (cheap and efficient) public transport.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review, January 20, 2013
Dear „geoffthewinger”,

Thank you very much for sharing your experiences with the travelling community about your recent stay at our Hotel Palazzo Zichy.
I am delighted to learn from your comment that you had a very pleasant stay with us. I am especially glad that you liked our location as well as our rooms.
Let me thank you for highlighting the high quality of the service that our staff provided you throughout your stay. Your generous review is highly appreciated and we hope to have the pleasure to welcoming you again,

Kind regards,

Judit Rozsa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exeter, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 13, 2013 via mobile

We have just returned from a 4 night stay at this lovely hotel! Everything about it was just great. Every member of staff was really friendly, helpful and efficient. Our room was on the 5th floor and was just perfect, it was really quiet! We had a problem one night with our pillows and the reception staff were great they changed them immediately. Nothing is to much trouble. As everyone else has said the breakfast is incredibly good, with loads of variety! The location is good, it is walkable to everything, there are loads of nice bars & cafes close by! We will definitely stay here next time we are in Budapest!!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review, January 15, 2013
Dear „Lyn D”,

First of all let me thank you for your generous review left on TripAdvisor about your recent stay at our Hotel Palazzo Zichy. I am delighted to see that our staff provided you with an exceptional service throughout your stay. I am extremely glad that we could even help you to make your sleep quality more pleasant.
Let me thank you again for your kind words. We are looking forward to welcoming you again, should your plans bring you back to Budapest!

Kind regards,

Judit Rozsa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 13, 2013

This hotel was perfect, reception was very welcoming with free tea coffee and water in the afternoon. The room was very clean and we'll maintained, very dark in the mornings due to black out curtains meaning you weren't woken as soon as it got light. The hotel was a little walk away from the main sights but we preferred this as the eating places around the hotel were more authentic and reasonably priced. There was a lovely wine bar just 100 metres away and we would recommend this lovely wine and very very cheap! The breakfast at the hotel was very good, plenty of selection even for vegetarians.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibogyo, Front Office Manager at Hotel Palazzo Zichy, responded to this review, January 14, 2013
Dear "2013_Mr_and_Mrs_S",

Thank you for recommending our hotel on TripAdvisor.
It was really our pleasure to be at your disposal.
I am glad that you were satisfied with our breakfast and location.
Let me also seize the opportunity to thank you for staying with us and in case your travel plans bring you back to Budapest, please do not hesitate to contact me directly anytime.

Best regards,
Istvan Bogyo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Strasbourg, Alsace, France
1 review
5 of 5 stars Reviewed January 12, 2013

not only this hotel is very well located near the nationzl museum and convenient transportation station, but the decoration is exquisite and the service of the team is second to no one. Very kind qttentive and very fast to take care of every request.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibogyo, Front Office Manager at Hotel Palazzo Zichy, responded to this review, January 14, 2013
Dear "Heidi Z",

Thank you very much for taking the time to post your comment on Tripadvisor. I was gladly reading that you enjoyed your stay with us and you found our decor, service and location satisfactory.

I do hope to have a chance to welcome you back in our hotel in the near future.

Best regards,
Istvan Bogyo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth Australia
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 11, 2013

This hotel is situated in an old palace but the interior has been completely redone and modernised. Very clean and comfortable room and excellent spacious bathroom. Staff are very helpful and will book tours, sell you tram tickets and explain how to use them. The hop-on hop-off tours are excellent value. Great breakfast. Only negative is that the breakfast room is fairly small and tables are close together so it is a bit difficult to negotiate around them with your food!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibogyo, Front Office Manager at Hotel Palazzo Zichy, responded to this review, January 14, 2013
Dear "untakenname",

Let me seize the opportunity to thank you for choosing our hotel for your holiday in Budapest. I am happy to read that you were satisfied with our personnel and their service provided during your stay.
I am also happy that you highlighted the uniqueness of our building which has a historical past as it served as the business residence of Count Zichy.

Thank you again for your comment.

Best regards,
Istvan Bogyo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Palazzo Zichy

Also Known As:
Palazzo Zichy Hotel
Palazzo Zichy Budapest
Address: Lorinc pap ter 2, Budapest 1088, Hungary
Location: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Budapest
#2 Luxury Hotel in Budapest
#2 Business Hotel in Budapest
#8 Romantic Hotel in Budapest
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Palazzo Zichy 4*
Official Description (provided by the hotel):
The place where history meets present! Stay in a historical palace that was originally constructed in the 19th century and served as the residence of a Hungarian noble, Count Nandor Zichy. Located in downtown Budapest in the historical Palace quarter. Our guests will enjoy a state-of-the-art guestroom with a flat panel television, and complimentary high-speed Internet. The 80-room hotel features many free services: lounge with free water and coffee, Internet-access, @-room with 6 workstations and fitness center. ... more   less 
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