My sister, mother and I stayed in the Palazzo Zichy in early Dec. 2012. We found the hotel to be very clean, comfortable and affordable. The front desk staff was outstanding!! The bar was nice and the food was excellent. It is a bit of a walk to the main street, but the hotel is more than worth the walk. I would recommend this hotel to anyone.

Great place to stay. Staff extremely polite and helpful- they booked several things for us when we asked for some advice on where to go, booked taxis, and sold us tram/metro tickets. The room was clean, tidy and very comfortable. Very smart bathroom and lovely shower. Breakfast was a great selection of cooked meats, eggs, cereals, yoghurts, breads, tea and coffee. Lovely touch to have free drinks/snacks in the bar during the day. Location was good. Easy walk to the Fovam Ter food market, 5 mins to Kalvin Ter metro station and several trams stops in easy reach. Many restaurants within easy walk. If back in Budapest again I would stay here again.
Thank you Palazzo Zichy!

This hotel promised a lot more than it delivered. Amazing reviews. Great, quiet location (apart from times when church bells go off). When we walked in we were impressed with the look.got a room on level 5 and the views of the area and roofftops were fantastic. We were so happy. but then we went to bed. Not sure what's worse, the bed that is almost as hard as sleeping on a carpeted floor, pillow that is as thin as pillows you get in economy class on an airplane or the sound proofing of the walls. We could hear our next door neighbour getting text messages. Whenever guests above us woke up or came back home late we'd be subjected to such noises that I thought there was someone walking on highheels in our room (wooden floorboards) and when they dropped things on the floor (I presume coins) it would feel like someone was throwing them onto my head. The bed was so uncomfortable that I was waking up with my whole body being sore.

I would not recommend this hotel to anyone.

The only reason this hotel got 2 and not 1 in the review is the looks, location and fantastic staff. They were so friendly and helpful. It also seems that breakfast is included in all rates and also they offer free tea, coffee and water bottles until 5pm. It was also very cheap but then again everything is in Budapest.

The location is not the best as it'll take you about 15-20 minutes to get to the river or vaci utca. but that is not a problem. tram and metro are 3-5 minutes away.

my husband and i spent 3 nights here and our first impression of the hotel was a good one cause the reception area was very modern and stylish and quite large. even before arriving, i was in contact with the reception cause i had problems booking my train tickets from budapest to prague. they told me that i cannot book and pay online for international trips and offered to purchase the tickets for me, for a small handling fee.
upon our checking-in, i was immediately handed the tickets, so that was nice as it was one worry off my head.
there was tea, coffee, mineral water and light snacks available in the lobby area for free daily, till 5 pm.
location - pretty central, on the 'pest' side. again we were able to walk to the central market and the christmas market in the town square.
room - small but nice and bathroom was quite modern with a walk-in shower. our room was on the second floor. i am very particular bout the bathroom and i was very happy with this bathroom.
breakfast - very good spread of hot and cold foods.
staff - very friendly and helpful. my husband asked if they know of a sports bar nearby where he can go watch an epl match one afternoon and the girl at the reception found one for him and even offered to call the place up to ask if they are showing that particular match. it is gestures like these that makes a difference.
when we asked for a taxi to go to a restaurant, the guy at the reception spoke to the taxi driver to make sure that he knew where we want to go. another nice gesture. even more so cause we did not ask that they do it, they did it voluntarily.
will we come back? yes we will cause we can see why this hotel is rated so highly on TA, deservingly so!