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Hotel Palazzo Zichy: Traveler Reviews

4.0 of 5
Lorinc pap ter 2, Budapest 1088, Hungary
Hotel amenities
Hotel Palazzo Zichy
Ranked #2 of 334 hotels in Budapest
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1,872 reviews from our community

Traveler rating
    1,528
    296
    41
    5
    2
See reviews for
Families
163
 
Couples
1057
 
Solo
74
 
Business
105
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Dereham, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“lovely hotel, very helpfull staff”
5 of 5 stars Reviewed November 17, 2012

I cannot recommend this hotel enough for price - location - service - the staff are brilliant - nothing is too much trouble.
I contacted the hotel several times before arriving asking information on where to eat, how to get to hotel etc. I always got a very promt courteous response. Thank you!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Bassett17 about Hotel Palazzo Zichy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review
November 23, 2012
Dear „Bassett17”,

I was extremely happy to read your praising words, let me thank you for your time taken to leave a comment on TripAdvisor about your recent stay with us. It is our greatest goal to provide our guests with an excellent service, so I was glad to read your kind feedback on it.
We hope that we will have the opportunity to welcoming you again very soon!

Kind regards,

Judit Rozsa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
“excellent”
5 of 5 stars Reviewed November 16, 2012 via mobile

this was our first time in budapest and we had read great things about this hotel. chose it as it seemd modern and great for a romantic break. it did not disappoint!! on arrival staff were very quick and friendly. our room was part of the spa package upgrade. it was very spacious in size. bed was very comfortable and cleaned everyday. even had a walk.in wardrobe area seperate from the room. the bathroom was very modern with a big walk in rain water shower. ordered breakfast to the room most days which was delivered on time and very enjoyable. the hotel is greatly placed. on the back streets so quiet at night as not much traffic. it was about a 10-15 minute walk.to main.shopping bit and restraunts and bars. overall it was a wonderful trip and i will definately stay with them again.

Was this review helpful? Yes
Ask Faye O about Hotel Palazzo Zichy
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review
November 23, 2012
Dear „Faye O”,

Let me take the opportunity to thank you for having chosen our Hotel Palazzo Zichy for your romantic break in Budapest. I was delighted to see that you had been happy with the guestroom and the location of our hotel. It was our pleasure to be at your assistance to make your stay as pleasant as possible and hope to have the oportunity to hosting you again!

Kind regards,

Judit Rozsa
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London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Fabulous hotel - Stayed for 6 nights & didn't want to leave”
5 of 5 stars Reviewed November 14, 2012

We booked this hotel for 6 nights as a city break to celebrate my birthday. After reading other reviews on trip advisor we decided upon this hotel and emailed the hotel beforehand to request a room at the front of the hotel as advised in reviews by other visitors.
Sure enough when we arrived we had a room at the front of the hotel with a goregous view of the square and the church.
The staff had even put a birthday card and a fruit bowl in the room for our arrival.
We made use of all the facilites that the hotel had to offer including the breakfast buffet, gym, sauna and free internet.
The origional architecture of the building along with the contemporary decor gives for a very attractive place of residence and the staff were extremely helpful and polite. They gave excellent suggestions of where to eat, advised us how to get to the different locations that we planned to visit and always greeted us when we left/returned to the hotel each day.
The only very slight criticism if I was pushed to give one was that the pillows were quite flat and hard however when we called down to reception to notify them of this they immediately had 4 extra pillows sent to our room.
We had an amazing time in Budapest and would rate it to anybody. The hotel made the experience all the more enjoyable and when we go back we will definately stay in this hotel again.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by D B for Budapest
Ask D B about Hotel Palazzo Zichy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review
November 23, 2012
Dear „D B”,

On behalf of the Hotel Palazzo Zichy Staff let me wish you a happy birthday again! We are glad that you have spent this special day in our hotel whilst staying in Budapest.
I was delighted to see that you could take advantage all of our facilities and services and you spent enjoyable and memorable days with us.
Let me thank you for your patronage and hope to having you back in Palazzo Zichy!

Kind regards,

Judit Rozsa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Finland
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Amazing!”
5 of 5 stars Reviewed November 14, 2012

Great hotel,liked a lot. Breakfast was good.Hotel was very clean and staff friendly.Good location.Our first in Hungary but certainly not the last one, beautiful city! I think hotel suits better for couples, maybe not the best choice to go with children. Just go and enjoy!

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by suntours for Budapest
Ask suntours about Hotel Palazzo Zichy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review
November 23, 2012
Dear „suntours”,

First and foremost let me thank you for your valuable time taken to share your experiences with the travelling community.
I was happy to see that our hotel and the services provided by our staff met or even exceeded your expectations.
It would be our greatest pleasure to serving you again in our Hotel Palazzo Zichy, please do not hesitate to contact us should your travel plans bring you back to our capital city!

Kind regards,

Judit Rozsa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
“Highly Recommended”
5 of 5 stars Reviewed November 14, 2012

When we return to this lovely city we will definitely choose this hotel again. 10mins walk from The Danube and The Central Market in a nice quiet residential area but with a few good local bars and restaurants on the doorstep too. Breakfast was excellent although it did get very busy between 9am and 10am at the weekend. Worth booking well ahead as we got a great price online.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by LesBonViveurs for Budapest
Ask LesBonViveurs about Hotel Palazzo Zichy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judit_Rozsa, Guest Relations Manager at Hotel Palazzo Zichy, responded to this review
November 23, 2012
Dear „LesBonViveurs”,

Herewith I would like to thank you for staying with us at our Hotel Palazzo Zichy. I can not be grateful enough for your kind words and compliments on our location and our breakfast service. We highly appreciate your patronage and hope to see you soon again!

Kind regards,

Judit Rozsa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Palazzo Zichy

Also Known As:
Palazzo Zichy Hotel
Palazzo Zichy Budapest
Address: Lorinc pap ter 2, Budapest 1088, Hungary
Region: Hungary > Central Hungary > Budapest
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Pets Allowed Suites Wheelchair access
Hotel Style:
#2 Luxury Hotels in Budapest
#3 Family Hotels in Budapest
#3 Business Hotels in Budapest
#7 Romantic Hotels in Budapest
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The place where history meets present! Stay in a historical palace that was originally constructed in the 19th century and served as the residence of a Hungarian noble, Count Nandor Zichy. Located in downtown Budapest in the historical Palace quarter. Our guests will enjoy a state-of-the-art guestroom with a flat panel television, and complimentary high-speed Internet. The 80-room hotel features many free services: lounge with free water and coffee, Internet-access, @-room with 6 workstations and fitness center. ... more   less 
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