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“Perfect location, good value for money” 5 of 5 stars
Review of Hotel Castle Garden

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Hotel Castle Garden
4.0 of 5 Hotel   |   Lovas u. 41, Budapest 1012, Hungary (Várkerület)   |  
Hotel amenities
Ranked #33 of 330 hotels in Budapest
Frankfurt, Germany
1 review
“Perfect location, good value for money”
5 of 5 stars Reviewed February 6, 2011

Romantic hotel at perfect location next to Budapest Castle and close to all transport. Rooms furnished with taste, very nice breakfast, helpful service.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GezaF, Manager at Hotel Castle Garden, responded to this review, February 8, 2011
Dear Valued Guest emiltenyi,

thank you for your kind review, we are happy that you had good time in our hotel. We hope that we can welcome you to our hotel again in the future.
With best regards
Tamas Lenky
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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513 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Godollo, Hungary
1 review
5 of 5 stars Reviewed February 1, 2011

It1s in a very nice area, close to everything. Close to the beautiful castle, the museums and shopping malls. The service was exellent, they were very kind and familiar. Everything was clean, and the kitchen was also fine and tasty.

  • Stayed January 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GezaF, Manager at Hotel Castle Garden, responded to this review, February 8, 2011
Dear bubica3,

thank you for your kind comment regarding our hotel. We really appreciate that you shared your positive experiences about our services with the travel community of Tripadvisor. We do hope that you will return in the future to our hotel.

With best regards from Budapest
Tamas Lenky
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 29, 2011

Service, whilst friendly, was a little haphazard. Room only set up for one person etc. Restaurant overpriced and food overambitious for the quality delivered. Happy to stay again.

  • Stayed January 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GezaF, Manager at Hotel Castle Garden, responded to this review, February 8, 2011
Dear Valued Guest MyMster,

thank you that you chose our hotel for your Budapest stay and also thank you for your instructed review. We are glad that on the whole you were satisfied with the hotel, and we will do our best to make the weaker points stronger. I'm sure that next time you will have more positive experiences in our hotel.
With best regards
Tamas Lenky
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed January 29, 2011

The reception staff was extremely kind and helpful, the hotel is in the center of Buda side of the city - so the location was perfect, close to the business area and also to the touristic sights. Modern restaurant with artistic meals. The room was a little bit small, but it was spottless clean. Altogether I recommend it for everyone...

  • Stayed January 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GezaF, Manager at Hotel Castle Garden, responded to this review, February 8, 2011
Dear Valued Guest dantrevor66,

it is really kind of you to write us such nice words, we are glad that you felt good in our hotel. I also thank you that you wrote your positive opinion on Tripadvisor... We do hope that we can welcome you again to our hotel in the future, I promise that then you will get bigger room :)...
With best regards from Budapest
Tamas Lenky
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sopron, Hungary
1 review
5 of 5 stars Reviewed January 19, 2011

I spent 2 nights at this hotel, it was a business trip. We spended only the nights there, but I loved the silence of the room, and the comfortable bed. Breakfast was great.
You can park your car in the garage under the hotel. It's very save.

  • Stayed December 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GezaF, Manager at Hotel Castle Garden, responded to this review, January 26, 2011
Dear Valued Guest Zsuzska959,

thank you for your kind review, we are glad that you enjoyed your stay in our hotel. We are looking forward to welcoming you to the Castle Garden Hotel again when you come to Budapest next time.
With best regards
Tamas Lenky
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budapest
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2011

I liked it very well, comfortable room, good food nice people.

  • Stayed November 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GezaF, General Manager at Hotel Castle Garden, responded to this review, January 18, 2011
Dear Marica75,

thank you for your kind review, we are delighted, that you enjoyed your stay in our Hotel. We do hope that you will return in the near future to us.
With best regards
Tamas Lenky
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laguna Beach, California
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 3, 2011

We stayed at the Hotel Castle Garden in September. We chose the hotel due to the reviews on tripadvisor. The location was lovely, close to the castle, but the hotel left alot to be desired. The rooms were very plain. The price was right and the food in the restaurant was actually quite good. The problem was the staff.

Our first night dining in the restaurant the waiter shorted us when we paid the bill. When we counted the money and realized we had not been given the correct change, we asked for the waiter. Without asking the issue, he looked at us and said, oh,
one moment and he brought the balance due to us. It seemed he was counting on us being confused with the currency.

The desk personnel seemed more interested in checking their facebook than being attentive to guests. We asked for a wake up call for early the next morning which we never got. Fortunately my husband is an early riser so we did not miss our train.
The breakfast room was understaffed and the young man working tried hard, but he really needed more help.

We did meet a nice couple from Germany who also had booked due to this forum.
Needless to say, even though we really loved Budapest, we won't be returning to the Castle Garden.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Castle Garden

Address: Lovas u. 41, Budapest 1012, Hungary
Location: Hungary > Central Hungary > Budapest > Várkerület
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#16 Business Hotel in Budapest
#27 Luxury Hotel in Budapest
#30 Romantic Hotel in Budapest
#33 Family Hotel in Budapest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Castle Garden 4*
Official Description (provided by the hotel):
The 4-star hotel Castle Garden is located in the first district of Budapest, at the famous tourist attractions of Buda Castle which is the part of the UNESCO world heritage. The newly-built hotel provides cosy and stylish rooms, a uniquely styled restaurant with garden, a lobby bar and a small wellness centre, which makes it an ideal venue both for tourists and corporate guests. The location of the hotel guarantees a quiet place where tourists can enjoy the vicinity of nature in the heart of a teeming city.The airconditioned hotel rooms offer free of charge wifi and LAN Internet, LCD TV, phone, laptop safe, minibar, free tea consumption. The superior rooms has a large terrace too. The hotel guests get 15% discount in the hotel's Riso restaurant.The guest can consume free of charge coffee specialities, tea, mineral water, soft drinks and fruits in the lobby between 11 am and 5 pm. The nice hotel was also recommended by the famous Michelin guide in 2012, 2011 and 2012. ... more   less 
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Also Known As:
Castle Garden Hotel

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