We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Castle Garden: Traveler Reviews

4.0 of 5
Lovas u. 41, Budapest 1012, Hungary
Hotel amenities
Hotel Castle Garden
Ranked #25 of 334 hotels in Budapest
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

357 reviews from our community

Traveler rating
    230
    105
    15
    6
    1
See reviews for
Families
40
 
Couples
174
 
Solo
29
 
Business
36
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Lawrenceville, New Jersey
1 review
“Great place, great location, great people”
5 of 5 stars Reviewed February 28, 2013

If you want a great place by the Castle District, this is where you should stay. I just spent 5 nights at Hotel Castle Garden and I have nothing but good things to say. Nice rooms, well kept, great breakfast (included in the room fee) and a quality restaurant. It's literally a one minute walk from the District. Best of all, they have an awesome staff who are kind, interesting people. They speak fine English and were fully prepared for all of my questions (I had a lot) and my extremely limited Hungarian language skills.

To hotel: Please tell Laura (Lora?) at reception that the flight home was pretty smooth and that I think she should visit America. It's especially nice in the spring, summer, fall or winter.

Thanks,
Mike

murrayinbox@gmail.com
http://www.facebook.com/mike.murray.56808995

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MPMurray about Hotel Castle Garden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TamasLenky, Manager at Hotel Castle Garden, responded to this review
March 16, 2013
Dear Mike,
thank you so much for taking the time and leave such a charming review of your stay at Hotel Castle Garden, it certainly sounds like you had a very enjoyable time with us. We are delighted to hear that you were satisfied with all the features of the hotel. Thank you for your kind words about our team, it is always a great feeling to be recognised for our service. I will definitely pass on your message to Dóra (not Lora :)). We truly hope to see you soon in in our city again. As America, Budapest is also especially nice in each season!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochdale, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Brilliant hotel, wonderful location”
5 of 5 stars Reviewed February 24, 2013

The hotel was situated about 5-10 minutes walk from the main part of the old city. The rooms were spotlessly clean, very quiet and comfortable. we spent 4 nights here in snowy February. It was like being in a winter wonderland.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask David hodky H about Hotel Castle Garden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TamasLenky, Manager at Hotel Castle Garden, responded to this review
March 5, 2013
Dear David hodky H,
thank you so much for taking the time to write your review on your recent stay at Hotel Castle Garden. Regarding your positive words, it is clear that you enjoyed your time in our winter wonderland. We truly hope to have the opportunity to welcome you back. Each season has its own wonder in our fairy city.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Almost excellent....”
4 of 5 stars Reviewed February 21, 2013 via mobile

I have just spent 2 nights here with my daughter. This hotel was ideal for us - great location close to the castle, friendly and helpful staff, immaculately clean and very comfortable. I chose this hotel partly because I saw that the management reads and responds to reviews, which is a sign that the establishment strives to be the best it can and listens to customers.
So for what they are worth here are 2 things which persuaded me to withhold the 5th star.

First, on arrival late and in the dark, we enquired at the desk for a recommendation for a good restaurant nearby. The receptionist gave us a leaflet for a place just 10 minutes walk away in the castle, the Kiraly. It was horrible: bad food, intrusive live music (who wants to be serenaded at their table? And then pestered to tip and to buy the CD). It was also, by a long way, the most expensive meal we had. Very poor value. It was not the best introduction to Hungary. I was amazed to discover the next night that your own restaurant had been open and we could have saved ourselves that bad experience. The Riso was wonderful - so why were we advised to go elsewhere??

My second minor complaint is that when we arrived back in our room in the late afternoon, having left it around 9.30 in the morning, the room had only been partially made up. The bin had been emptied and the teacups replaced, but the beds were unmade. Not a huge problem, but would have been irritating if we had stayed longer and it happened again.

Having said all that, I would definitely stay at the Castle Garden again. I have learned my lesson re dining and I am sure the housekeeping problem was a one off.

Stayed February 2013
Was this review helpful? Yes
See 2 more reviews by JaneandDavid63 for Budapest
Ask JaneandDavid63 about Hotel Castle Garden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TamasLenky, Manager at Hotel Castle Garden, responded to this review
March 2, 2013
Let me to thank you for sharing your experience with the travelling community about your recent stay at the Hotel Castle Garden.
I must say, I was confused after reading your review. Our guests are always informed about our restaurant and its services at the check-in. Apparently in your case the receptionist left this information out. For the other girl it was obvious that you know about the Riso, this is the reason why she suggested the by a lot of guests liked (of course it is a matter of taste) Hungarian restaurant. Otherwise, it is great to know that you enjoyed your dinner at Riso the next evening.
Please accept my apologies for any inconveniences caused by our cleaning stuff, this is far from what we wish to provide to our guests. Many thanks for your feedback, I can assure you that we will use it to improve our service.
All in all I am glad, that besides this issues you were satisfied with our services and that you would stay here again. It would be our pleasure to welcome you and your daughter back in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Castle Garden Hotel”
5 of 5 stars Reviewed February 18, 2013

Great location in quiet suburban area but 5 mins from beautiful castle area and 5 mins from metro/tram station. Very clean and modern hotel. Helpful staff on receptionand Good service and great food in restaurant/bar. Would stay again and recommend to anyone.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Seetheworldtwice about Hotel Castle Garden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TamasLenky, Manager at Hotel Castle Garden, responded to this review
February 28, 2013
Dear Seetheworldtwice,
let me to thank you for your kind and positive words about us left on Tripadvisor. We are delighted to read that you were satisfied with the location and with all the features of the hotel. We truly hope to have the opportunity to welcoming you back to our hotel in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Another great stay”
5 of 5 stars Reviewed February 8, 2013

I have just spent 5 nights in this fantastic hotel (this is my third visit). It's located in a very quiet area, but not far from the Moscow square, The room was spacious, very clean and with heated bathroom floor, which it is much appreciated with the cold weather.

All the staff members I met, were extremely helpful and nice. Ildiko from Housekeeping helped me with my safe box and was fast to honour any of my requirements.

There is also a great restaurant in the hotel, I don't remember the name, which I spent a lot of time working on my laptop. The food is fantastic and once again the service was superb.

I will definitely come back on my next visit to Budapest.

Room Tip: 408 is really quiet, at the end of the corridor.
See more room tips
  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 5 more reviews by atleti73 for Budapest
Ask atleti73 about Hotel Castle Garden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TamasLenky, Manager at Hotel Castle Garden, responded to this review
February 15, 2013
Dear atleti73,
it’s great to know that during your visits in Budapest your choice was always the Hotel Castle Garden. We are really happy to hear that we were able to exceed your expactations on every stay and that you feel you have received an exceptional service. Thanks for your review and we look forward to your return. In case reservations, we are at your disposal!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fraser Residence Budapest
Great value on a similar hotel
Budapest, Central Hungary
4.5 of 5 stars 173 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Budapest
Trendy
Bohem Art Hotel
Bohem Art Hotel 4.5 of 5 stars 771 reviews
Family-friendly
Adina Apartment Hotel Budapest
Adina Apartment Hotel Budapest 4.5 of 5 stars 276 reviews
Romantic
Corinthia Hotel Budapest
Corinthia Hotel Budapest 4.5 of 5 stars 2,584 reviews
Luxury
Eurostars Budapest Center
Eurostars Budapest Center 4.5 of 5 stars 775 reviews
Show Prices ABS:HotelCheckRates-d2035671?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d285443?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d285437?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1503412?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Budapest hotels
Fraser Residence Budapest 4.5 of 5 stars 173 reviews Bo18 Hotel Superior 4.5 of 5 stars 254 reviews Buda Castle Fashion Hotel 4.5 of 5 stars 332 reviews Hotel Regnum Residence 4.5 of 5 stars 404 reviews
Show Prices ABS:HotelCheckRates-d1977620?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2067196?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1028725?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1155051?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 334 hotels in Budapest, ranked by popularity

Been to Hotel Castle Garden? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Castle Garden

Also Known As:
Castle Garden Hotel
Address: Lovas u. 41, Budapest 1012, Hungary
Region: Hungary > Central Hungary > Budapest
Amenities:
Bar/Lounge Free High-Speed Internet Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#18 Business Hotels in Budapest
#22 Luxury Hotels in Budapest
#23 Romantic Hotels in Budapest
#35 Family Hotels in Budapest
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The 4-star hotel Castle Garden is located in the first district of Budapest, at the famous tourist attractions of Buda Castle which is the part of the UNESCO world heritage. The newly-built hotel provides cosy and stylish rooms, a uniquely styled restaurant with garden, a lobby bar and a small wellness centre, which makes it an ideal venue both for tourists and corporate guests. The location of the hotel guarantees a quiet place where tourists can enjoy the vicinity of nature in the heart of a teeming city.The airconditioned hotel rooms offer free of charge wifi and LAN Internet, LCD TV, phone, laptop safe, minibar, free tea consumption. The superior rooms has a large terrace too. The hotel guests get 15% discount in the hotel's Riso restaurant.The guest can consume free of charge coffee specialities, tea, mineral water, soft drinks and fruits in the lobby between 11 am and 5 pm. The nice hotel was also recommended by the famous Michelin guide in 2012, 2011 and 2012. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, HostelWorld, Agoda, Priceline and Venere so you can book your Hotel Castle Garden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Castle Garden, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Castle Garden
Enter dates & see best prices* (from our partners)
Show Prices