The hotel was situated about 5-10 minutes walk from the main part of the old city. The rooms were spotlessly clean, very quiet and comfortable. we spent 4 nights here in snowy February. It was like being in a winter wonderland.

I have just spent 2 nights here with my daughter. This hotel was ideal for us - great location close to the castle, friendly and helpful staff, immaculately clean and very comfortable. I chose this hotel partly because I saw that the management reads and responds to reviews, which is a sign that the establishment strives to be the best it can and listens to customers.
So for what they are worth here are 2 things which persuaded me to withhold the 5th star.

First, on arrival late and in the dark, we enquired at the desk for a recommendation for a good restaurant nearby. The receptionist gave us a leaflet for a place just 10 minutes walk away in the castle, the Kiraly. It was horrible: bad food, intrusive live music (who wants to be serenaded at their table? And then pestered to tip and to buy the CD). It was also, by a long way, the most expensive meal we had. Very poor value. It was not the best introduction to Hungary. I was amazed to discover the next night that your own restaurant had been open and we could have saved ourselves that bad experience. The Riso was wonderful - so why were we advised to go elsewhere??

My second minor complaint is that when we arrived back in our room in the late afternoon, having left it around 9.30 in the morning, the room had only been partially made up. The bin had been emptied and the teacups replaced, but the beds were unmade. Not a huge problem, but would have been irritating if we had stayed longer and it happened again.

Having said all that, I would definitely stay at the Castle Garden again. I have learned my lesson re dining and I am sure the housekeeping problem was a one off.

Great location in quiet suburban area but 5 mins from beautiful castle area and 5 mins from metro/tram station. Very clean and modern hotel. Helpful staff on receptionand Good service and great food in restaurant/bar. Would stay again and recommend to anyone.

I have just spent 5 nights in this fantastic hotel (this is my third visit). It's located in a very quiet area, but not far from the Moscow square, The room was spacious, very clean and with heated bathroom floor, which it is much appreciated with the cold weather.

All the staff members I met, were extremely helpful and nice. Ildiko from Housekeeping helped me with my safe box and was fast to honour any of my requirements.

There is also a great restaurant in the hotel, I don't remember the name, which I spent a lot of time working on my laptop. The food is fantastic and once again the service was superb.

I will definitely come back on my next visit to Budapest.