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“Exquisite boutique hotel in a superb location” 5 of 5 stars
Review of Gerloczy Rooms de Lux

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Gerloczy Rooms de Lux
Gerloczy utca 1, Budapest 1052, Hungary   |  
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Hotel amenities
Ranked #7 of 332 hotels in Budapest
London
1 review
“Exquisite boutique hotel in a superb location”
5 of 5 stars Reviewed October 16, 2010

My husband and I stayed with Geloczy for our honeymoon and could not have wished for a better hotel.
Our room on the second floor was beautiful, with it's own little balcony looking out on to the square and ensuite bathroom/walk in shower.
The decor in the hotel and restaurant have a wonderful 'fin de siecle' feel to them and the spiral staircase up to the hotel floors is just stunning.
We found the service from the hotel staff was fabulous and they really went out of their way to look after us, assisting with booking trips and purchasing our Budapest cards to recommending a traditional folk dancing show that was just fantastic.
The food at the restaurant was very good and very reasonably priced and the waiting staff were polite, friendly and helpful.
The location is in the heart of the old town and more or less everything is in walking distance.
Sitting outside in the sun at one of the cafe tables was just as a lovely experience as having a late dinner there at night under the multi-coloured twinkly lights.
We had such an incredible stay at Gerloczy with such friendly, helpful staff that it really made our hooneymoon so special. On our last night, we came back from a night out to find a gift of champagne and music in our room - what more could you ask for?

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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418 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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English first
Sarasota, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 3, 2010

Hotel Gerloczy was EVERYTHING it promised. The period renovation is exquisite--our room was beautiful, cool and comfortable. The weather was very hot during our August visit, and the central air conditioning was perfect. The hotel is on a small street, a short block between main thoroughfares with public transportation: metro, bus, and tram. A myriad of restaurants, bakeries and coffee shops are within a minute or two walk. But you'll love the hotel restaurant with both patio and indoor seating. Our room was directly over the restaurant patio, and we were never disturbed by noise--even though this is a very popular and busy restaurant. The food is great, the wait staff friendly and attentive. The only awkward experience we had was sitting near some people from a tour group staying at another hotel who assumed the wait staff didn't speak English. (The waiter took it in stride.) Breakfast is a treat. There are extensive menu choices, and it would be difficult to choose enough items to exceed the 10 euro allowance for breakfast included with the room. The only difficulty is the menu is priced in florints and the allowance is in euros--so we did some math early in the day. We also had lovely dinners there a couple times. The hotel reception staff is attentive and highly qualified. They are all young professionals and very interesting to talk with on history and international matters. There is a safe in the room, a wardrobe to unpack, free in-room WiFi with a very strong signal, decent TV selections including CNN and CNBC. Great location, great value--look no further!

  • Stayed August 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Upstate New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2010

My husband and I just returned from a trip to Budapest and Kosovo. We stayed at the Gerloczy the night before we left for Kosovo and for three nights when we returned. The location couldn't be better,in the center of Pest just a few minutes' walk to the river, but in a quiet location. It's a small, charming hotel. Both our rooms were spacious; one had a shower and the other had a claw-footed bathtub. As if the hotel weren't enough, its cafe is excellent. There is an indoor seating area and one outside. At night, eating delicious Hungarian food on the little square under the stars is unbeatable. The staff was friendly and helpful. We hated to leave and if we ever find ourselves in Budapest again, we'll certainly stay there.

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Netherlands
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 15, 2010

We have spend only one night in this hotel (unfortunately), but I am sure that it will be my next choice again if we go to Budapest again. The hotel is located in the new hart of the city, on the Pest side. The receptionist was really kind and helpful, even though we arrived quite late (around 21:30) at the hotel. The hotel is located in a very nice building built in the19th century (I guess) and it has been beautifully renovated maintaining its original character: you feel like in a palace during the Austro-Hungarian Monarchy. We also had breakfast the next morning, which is a little bit tricky: 10 Euro/person consumption is included in the prepaid room rate, and if you eat more, than it will be charged to your CC. BUT: we have ordered a Croissant menu with fresh orange juice, plus extra croissant with jam, plus 2 caffe latte, and we did not reach the limit at all. So this should not scare you, it was a wonderful place for a great price. I truly reccomend it!

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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S.Wales
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 23, 2010

Stayed 5 nights recently and we really enjoyed it. The hotel is well located in a lively area, just a short stroll to the beautiful Danube.
The interior of the place is nothing short of stunning. From the huge spiral staircase to the spacious bedrooms with high ceilings, the hotel has a wonderful fin-de-siecle feel to it. Similar quality accommodation in other European cities would be much dearer.
We ate there on three evenings and the food was good. Friday night they have a fish night and we enjoyed one of the best meals we've tasted anywhere, and at a very reasonable price.
The service and staff are generally very good and professional and the ladies at the desk very friendly and helpful.
If we return to Budapest would definitely stay there again.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ft. Laud, Florida
Top Contributor
98 reviews 98 reviews
25 hotel reviews
Reviews in 40 cities Reviews in 40 cities
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed May 10, 2010

With our flights to Europe threatened because of the volcanic ash situation, we almost canceled our trip to Budapest. But it was the kindness and helpfulness from the staff at Hotel Gerloczy that persuaded me NOT to cancel my plans. A finer hotel staff could not be found anywhere at any price.

The hotel is an example of old world European elegance.....in immaculate condition, artfully styled and well-maintained. Located in a very convenient residential neighborhood, it is within easy walking distance of tourist sights and necessities: banks, atm's, grocery store, shopping, cafes, restaurants. Walking to the sights of central Budapest was EASY.

The bedroom area was in excellent condition, stylish and elegant. Beautiful furnishings and fabrics. Even the flooring was impressive.

The attached Cafe Gerloczy was very convenient, a comfortable, attractive place to sit serving delicious food at reasonable prices.

As I said, the wonderful staff deserves high praise.

The price per night is extremely reasonable....a great value.....BUT there are some important compromises that prospective guests might want to consider:

CONS:

There were no drawers in our room. We had to keep our clothes in the suitcases for 3 days. There was a wardrobe closet where we could hang a few things.

There was no mirror in the room. The only mirror was over the bathroom sink, hung very high on the wall so that a person at my height (5'4") could see only from the neck up. (Sometimes that's a good idea.)

The bathroom had, in my opinion, major deficits. As beautiful as the bedroom area was, the bathroom was in dire need of updating and upgrading. Everything was clean and in good condition. But nothing was convenient or comfortable.

There is no bathroom counter.....only a washstand. There is a tiny glass shelf on the wall under the mirror...but not very practical for use. There was a tiny, low table in the corner for placing some small items. But you had to reach across the toilet to get to it.

There was not even one hook on the wall to hold a piece of clothing or a toiletries bag. Without any counter space in the bathroom, it would have been very helpful to just hang a toiletries bag on the wall. But even this was impossible.

There was no shower curtain and just a very low rim around the base of the shower so that showering created a veritable lake in the bathroom.

The biggest problem for ME was the early morning noise caused by cafe staff arranging the cafe furniture outside. Every morning, between 6 AM and 7 AM, 24 tables and 48 chairs are DRAGGED across the concrete patio.....one at a time....to set them up for the days' customers. The sound was like fingernails on a chalkboard. I don't know how the residents of the neighborhood put up with it. (I don't know if this would be a problem if your room faced a different direction.)

Also, I do NOT recommend signing up for the 10 Euro per person breakfast package. There is absolutely no advantage for the guest to do this, other than to have the charge conveniently billed to the room.

We never ate 10 Euros worth of breakfast. But you don't get any refund. And if you eat more than the 10 Euros, you pay the difference anyway. So there is no advantage to arranging this in advance, in my opinion. And as we walked around the city, we noticed lots of nice cafes where we would have liked to try breakfast, but we had already arranged this with the hotel.

Lastly, a word about the Cafe Gerloczy: the hotel information booklet in the room INVITES guests to charge meals at the cafe. "Just show your room card." I double-checked this with the hotel receptionist when we first arrived, starving for lunch and without any Hungarian money. She reassured me that this was absolutely fine.

Our waiter at the cafe.....a short man with dark hair and thin, black-rimmed glasses.... started out very politely, with good English. When we asked for the bill we told him we wanted to charge it to the room and showed our room card. That's when things got VERY UGLY. He became the rudest, nastiest waiter I have ever encountered anywhere.

He refused to accept anything but CASH. I saw other diners paying with credit cards with no problem. I could only assume this waiter wanted to be assured his tip would be in cash. (360 fts....about $1.80 USD)

He REFUSED to charge it to the room. He REFUSED our credit cards. I tried to tell him I'd bring his tip later in cash. I was willing to say almost anything to calm him down. I told him to put his tip on the room charge or on the credit card charge. Nothing satisfied his angry outburst. The cafe manager was useless. He watched this whole thing and did nothing.

I ran back into the hotel and explained the problem to the hotel receptionist. She immediately jumped to my aid and spoke with the cafe manager. After an animated discussion in Hungarian, we were told by the waiter, without any apology for his temper tantrum, that the bill would be charged to our room. We fled ASAP.

My first instinct was to check-out immediately. But that would have used up our few precious hours in Budapest with making new hotel arrangements. Instead, we wanted to go out and enjoy ourselves....though terribly shaken and upset by this incident.

What a shame that this man feels he can terrorize cafe customers at his whim and that the manager watches and does nothing. They certainly do not fit in with the rest of the staff at Gerloczy.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hawthorne, fl
1 review
5 of 5 stars Reviewed May 6, 2010

Beautiful hotel and wonderful restaurant in excellent location. staff will go out of the way for you.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Gerloczy Rooms de Lux

Address: Gerloczy utca 1, Budapest 1052, Hungary
Phone Number:
Location: Hungary > Central Hungary > Budapest
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#5 Romantic Hotel in Budapest
#33 Business Hotel in Budapest
#33 Family Hotel in Budapest
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
GERLÓCZY: CAFÉ WITH ROOMSThere are 19 rooms above the café awaiting travellers seeking the authentic Gerlóczy feel including 15 standard rooms, two of which have balconies and four of which are attic rooms with exposed wooden beams. Rich interiors oozing turn-of-the-century atmosphere with modern touches. If you stay here, you’ll be part of the vibrant life of the downtown café.Café Gerlóczy was chosen "The Best Café" in Budapest. ... more   less 
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Also Known As:
Gerloczy Rooms De Lux Hotel Budapest
Gerloczy Rooms De Lux Budapest

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