We stayed there for just 1 night and were discouraged as soon as we got there. i attempted to connect my iPad to the "free" WiFI and it didn't work. I went down stairs and was told quite abruptly that there was nothing that they could do. I was angry about this because at just about every hotel I have stayed at, if the WiFI doesn't work, they will restart the modem for you. The staff at the lions didn't. They also told us that it must be our device that had the problem... "Um, excuse me but... Everywhere else I go the wifi seems to work" I had to use it because I had to book another hotel in Austria for the next leg of my trip, but they wouldn't listen. I later heard another couple complaining at reception about the same problem and they got exactly same response.
My room was in a disgusting condition. The toilet seat was broken when I got there and the shower gel bottles were empty. The bathroom had the most awkward set up and it had pee on the seat and smelt strongly of pee, which wafted into our room. all in all the room was absolutely FILTHY. In the morning I went down for breakfast and I went for the toast. But, of course, the toaster wasn't working. When this was discussed with staff it was just brushed off with a shrug of their shoulders. The staff all in all were the worst, they didn't smile and they couldn't be bothered with your opinion, or even bothered with your needs. This place is not a hotel. Well, not a 4 star hotel at the least. It is more like a 1 star hotel. And to be frank, DO NOT STAY HERE. It is also in a rather run down part of the city... Which is worse than you think.
- Official Description (provided by the hotel):
- Lion's Garden Hotel is a 4-star boutique hotel in Budapest, with stylish and friendly atmosphere, professional staff, near to all the 'must-see' sights in Budapest, like City Park, Heroes Square, Museum of Fine Arts, Hall of Art, Millenium Memorial, Zoo and the Széchenyi Thermal bath. ... more less
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