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“Very Unfriendly--DON'T BOTHER TO BOOK!” 1 of 5 stars
Review of Hotel Emonec

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Hotel Emonec
3.0 of 5 Hotel   |   Wolfova 12, Ljubljana 1000, Slovenia   |  
Hotel amenities
Ranked #20 of 29 Hotels in Ljubljana
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Very Unfriendly--DON'T BOTHER TO BOOK!”
1 of 5 stars Reviewed September 21, 2012

They clearly don't care about their customers here. Very unfriendly staff. Don't uphold the terms of your booking. Worth paying a few euros more to get a lot more! Plenty of other nice hotels in the city (try City Hotel)... at least they care about their customers.

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelemonec, Manager at Hotel Emonec, responded to this review, September 24, 2012
Dear Sir, Madam,

when I read your review I was almost 100% sure you never stayed in our hotel.

Our reservation policy is very strickt. We offer 2 options. Guests can secure the reservation with credit card details which is our request for all arrivals after 17.00 or guests can arrive till 17.00 without CC.
When they choose option arrival time till 17.00 and they don't arrive till 17.00, we cancel the reservation. Many times in fully booked season the room is already fully booked when they arrive hours later. Sometimes guests don't accept that the room is no more available. They are angry. Their opinion about our staff is unfriendly. I think the same happened to you. If not please contact us since we would like to discuss the matter with you.

We suggest all guests to follow our reservation conditions and not ignore them.

All reservation conditions are clearly written on our web site.
But even to our best effords different things happen ( damage in rooms, late service of maintainance staff...) and in case of overbooking for payed reservations, we provide our guests better accomodation for the same price in nearby hotels ( only two times in last 5 years)

Hotel Emonec
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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438 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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  • Dutch first
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English first
Perth, Australia
Level Contributor
1,097 reviews
185 hotel reviews
common_n_hotel_reviews_1bd8 735 helpful votes
2 of 5 stars Reviewed September 15, 2012

Basically ours was one of three rooms that appears to be in what used to be the garage!

Yeah, so our rooms were a bit poor, but there are nicer looking parts to the building and judging by the photos on here some of the rooms look a bit brighter than the one we had.

Staff didn't seem friendly or helpful.

Its cheap though and the location is superb for the town centre.

Stayed March 2012, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelemonec, Manager at Hotel Emonec, responded to this review, March 20, 2013
Dear Sir, Madam,

thank you for your message. Before check in every guests can take a look of the room. We would be glad to show you all available rooms if the room we booked for you would not be suitable for you. If you are staying more nights you can change the room after one night stay.
We would be very glad to know your requests in advance. All you need to do is to contact us with your requests by e-mail. I am very sorry about the staff. I hope it was just a bad day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kanpur, India
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed September 12, 2012

Nice hotel for the price.

Pros:
1) Excellent, friendly, helpful staff round the clock.
2) Very basic but wholesome breakfast.
3) Location: you can't beat it for the price.

Cons:
1) Wireless connection not very good (actually quite bad) in the room I stayed.
2) Walls are not very thick. You get to know your neighbour's bathroom routine. :-)

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 9, 2012

A few odd things, like only small towels and the walls were a bit thin, but the location was one of the best possible, the room clean and the staff helpful. The triple bridge and a lot of restaurants were just outside. I would without a doubt stay here again.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 7, 2012

The location of Emonec can't be beat, it's just a few steps from Preseran square. The staff was helpful and friendly, they helped us find a place to do laundry and contact a tour company. Breakfast is decent. The room is very bare-bones. For the location and price, I think it is a value. That being said, a few simple touches could really improve the stay for guests - a fan to keep the room cooler (there is no AC) and drown out the noise outside, a hairdryer in the bathroom, and perhaps some interior design improvements to warm up the place.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 10, 2012

This hotel is in a great location minutes from the centre, and 10 minute walk from train and bus station. This hotel is friendly with daily maid service the rooms are adequate , but do need air con we stayed in August which was very hot the room at night was uncomfortable.Breakfast is sufficient with good range. All in all a great budget central hotel .

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 26, 2012

Hotel Emonec is just brilliantly right in the centre of Ljubljana. If you stay here, there is no need for taxis or buses unless going to parts of town. Requirement was three single rooms and three two-bed double rooms. For UK residents, this is a top notch Travel Lodge standard. It’s not Premier Inn or Holiday Inn Express. Price was fair and reasonable when compared to others. Funningly in hindsight I am surprised they don’t charge more for its location.

Hotel has many rooms but located in two different buildings within the same compound. Distance from one building to the other is less than a minute. It would be advisable to request being in the same building if you wanted this. The reception desk is manned 24 hours and I was allowed numerous changes during the booking process.

All rooms have en suite shower with toilet. The TV has your standard travel channels and bedding was changed daily. Room sizes varied from big to medium depending on your luck. Wireless internet access worked perfectly in all rooms and we all used it on our smart phones.

Breakfast is all you can eat but basic. Remember this is not the Hilton or small B&B with one to one service. Breakfast selection includes sliced breads which you can toast, variety of fruits, cheeses, preserves, yogurts, ham, cereals, with tea, coffee or fruit juice. Go as many times as you want.

Overall, this is a very good hotel not claiming to be luxurious. For the price, it has all that you need for a comfortable and relaxing stay. Just ask at the 24hour reception if you want something or have a problem. Reception would order your taxi if requested.

We found it easier to pre book a taxi from the airport to Ljubljana. It was faster and convenient (Note we split the fare four ways). There are taxis outside the airport if you have not time to pre book.

Room Tip: For large groups, ask to be in same building if thats what you want.
See more room tips
  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Emonec

Address: Wolfova 12, Ljubljana 1000, Slovenia
Location: Slovenia > Upper Carniola Region > Ljubljana
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Ljubljana
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Emonec 3*
Number of rooms: 54
Reservation Options:
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Also Known As:
Emonec Hotel Ljubljana

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