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“Disappointed” 2 of 5 stars
Review of City Hotel Ljubljana

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City Hotel Ljubljana
3.0 of 5 Hotel   |   Dalmatinova 15, Ljubljana 1000, Slovenia   |  
Hotel amenities
Ranked #16 of 28 hotels in Ljubljana
Petaling Jaya, Malaysia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Disappointed”
2 of 5 stars Reviewed September 12, 2013 via mobile

Was really disappointed with this hotel. Was initially given a room in the old block which was very run down and looked nothing like in the pictures. The reception refused to change room and when I was contemplating changing the hotel they then gavel a new room with an additional charge of 30 euros.
Room was average no shower cap available.The restaurant serving breakfast was so crowded and there were not enough seating.
Location is good near to the old city.

  • Stayed September 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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509 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 8, 2013

do not decide looking at the photograhs at the internet site of the hotel. decent rooms, high prices, internet problem at the rooms. will never even think of staying again. only pozitive thing is the location maybe.

  • Stayed July 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
227 reviews 227 reviews
99 hotel reviews
Reviews in 114 cities Reviews in 114 cities
279 helpful votes 279 helpful votes
3 of 5 stars Reviewed September 8, 2013

We just spent 2 nights here during the Euro Basket tournament. I believe for this reason, our rate at 135 euros per night was higher than normal and more than I would expect for a 3 star hotel. But, at the same time, a lot of hotels were sold out and I was glad to get one in the city center.

For the good points - it is very convenient - less than 5 min walk to the old town and 3 bridges and restaurants and the open food market, 10 min walk to the train station. Our rate included breakfast. During our stay, there were large tour groups staying here. The first day, it was really crowded to the point we could not find a table. That was a bit of an annoyance. The breakfast is mediocre - hot food not hot enough and the second day, there were no pastries. Also, on the first day, since there were so many people, there was a long line for coffee and the orange juice was more water than juice. Upon arrival, we arrived before 2 pm and check was at 2 so we ate lunch in the hotel but the food was mediocre.

When I booked, only a triple room was available. This room had 3 single beds - 2 they pushed together so not really a double bed. There were actually 2 bathrooms and one was handicapped accessible-both bathrooms had sink and shower. The room was clean and functional. Furniture was more like IKEA but enough room for everything and the room was quite big. The water from the shower does tend to come out and you have to be careful that you do not slip when you have finished showering.

You can only turn on the electricity and AC while the key is in the slot. Since we only got 1 key, it was always hot when we returned to the room. The room does get pretty hot and the AC does not really cool the room. Also, the hair dryer is the kind you mount on the wall and it was weak and it would shut off automatically when it got hot so of course it takes awhile to dry your hair.

WIFI was complimentary and it was fast. No complaints.

Correspondence with the hotel was great. I contacted them prior to arriving and they arranged for Markun Shuttle to pick us up at the airport for 9 euros per person. It was paid as part of our hotel room. We left via train to Zagreb and bought tickets at the train station a couple days prior to leaving.

If you found this review helpful, please give me a helpful vote. It helps me to write more reviews and to know the information I provide is actually helpful. :)

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
60 reviews 60 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 2, 2013

This was in reach of the railway station along an almost level street, the room was comfortable, the desk staff were helpful, especially as we were booking tours through them, but the catering staff left a lot to be desired.

At breakfast, there were never enough plates, cups or saucers, the "juice" had never seen the inside of any plant, and pushing a button was a lottery, because what came from day to day from a given button varied. The roof garden was supposedly open all the time, but we invariably had to go and summon somebody.

If you stay there and go out to eat or drink, all will be well. If the kitchen and wait staff are given a good shake-up, all will be excellent. I would give the desk staff the job of retraining them.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 31, 2013

This summer we have been for 2 nights at the City Hotel in Ljubljana and everything was excellent: the room with AC was very large and clean, the breakfast and the location is very good, the hotel is located at a walking distance from the old town which is a very good feature for a quick stay.
We forgot our passports in the room's safe and the personnel was very efficient to verify for them and keep them safe until we were back from 400 km.

Room Tip: if you travel during the summer, reserve a room with AC, it worth paying a little more and be comfor...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bijeljina, Bosnia and Herzegovina
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 28, 2013

I have stayed in hotel for two nights.Hotel has great position, very near center of town few minutes from Triple Bridge. We 2 adults and one child had big spacious room with extra bed. Staff is very pleasant, good food, underground parking, free bicycle rental.
For stay while visiting Ljubljana best option.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
96 reviews 96 reviews
74 hotel reviews
Reviews in 78 cities Reviews in 78 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed August 23, 2013

We stayed here 2 nights as when we were trying to book we could not seem to get a room anywhere else. The hotel was OK. It reminded us of an old Soviet era "un-renovated" square block. The carpets could use a good cleaning or replacement and the walls could have had a few touch-ups in our rooms. The bed and bathrooms were clean and our rooms on the 5th floor were fairly quiet. The breakfast in the morning was OK with lots of variety. The service was very good both with the front desk and the breakfast. Also the location was good as only a few blocks into the centre of old town.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about City Hotel Ljubljana

Address: Dalmatinova 15, Ljubljana 1000, Slovenia
Location: Slovenia > Upper Carniola Region > Ljubljana
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #16 of 28 hotels in Ljubljana
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Hotel Ljubljana 3*
Official Description (provided by the hotel):
City Hotel is located in the very heart of Ljubljana and is an excellent choice for both business guests and tourists to discover the charms of Ljubljana and Slovenia. It has a wonderful view of Ljubljana Castle and the city cathedral, and an ideal location just a stone’s throw from the historic old town. This pleasant hotel among the vibrant city inns, shops, and attractive historical buildings offers local Slovenian and international cuisine as well as a state-of-the-art congress center. The Jože Pučnik international airport is only 25 km from the hotel, and the main railway and bus station is only 400 m away. The hotel is easy to access from all of the city’s major roads; once in the city, you simply follow the blue hotel signs. Ljubljana’s City Hotel is the successor to the venerable Štrukelj Hotel, which opened in 1907. The current hotel excels in its friendly staff, the warmth of its rooms, and a broad range of services found at an excellent location in the very city center. City Hotel has 201 rooms, three luxury suites, an underground garage, a conference center with four meeting rooms, a library, a terrace, an Internet corner, a restaurant, and a bar. City Hotel’s complete makeover concluded with its opening in September 2007. The “basic” and “standard” rooms were renovated, and the “superior” rooms were moved to a completely new part of the hotel. All of the rooms use a card-locking system and all of them have free Internet access. ... more   less 
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Also Known As:
Cityhotel Hotel Ljubljana
Ljubljana Cityhotel Hotel

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