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“Ramada Resort Kranjska Gora - Larix hotel I like hospitality of hotel employees” 4 of 5 stars
Review of Ramada Resort Kranjska Gora

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Ramada Resort Kranjska Gora
4.0 of 5 Hotel   |   Borovska 99, Kranjska Gora 4280, Slovenia (Formerly Hotel Larix)   |  
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Ranked #8 of 16 Hotels in Kranjska Gora
Certificate of Excellence
Ljubljana, Slovenia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Ramada Resort Kranjska Gora - Larix hotel I like hospitality of hotel employees”
4 of 5 stars Reviewed February 22, 2014

We visit hotel Ramada Resort Kranjska Gora for last 5 years and we are all ways satisfied with hotel offering. Indoor pool is nice. I value the most kindness and hospitality of employees.
Hotel location is nice at ski slope and hotel have dedicated ski equipment rooms. Internet is included in price and have decent speed. Recently hotel also joined Wyndham program so, you can collect point or miles. Payment possible with all kind of credit cards. Hotel also have Casino and reserve parking for hotel guests. Food: breakfast or dinner are rich and a lot of different choices. Self service stile.

Room Tip: hotel room just big enough for couple or family with one child, but not too big. If you plan to be f...
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  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aida k, Manager at Ramada Resort Kranjska Gora, responded to this review, February 24, 2014
Spoštovani g. Gajšek,

zahvaljujem se za te prijazne in iskrene besede s katerimi ste opisali Ramada Resort Kranjska Gora.
Vesela sem, da ste eden tistih, ki opazi tudi prijaznost zaposlenih.

Hvala na zaupanju in veselimo sem Vaših obiskov,

Prijazen pozdrav od mene in moje ekipe hotela Ramada Resort Kranjska Gora,

Aida Kadič
Vodja hotela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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149 reviews from our community

Traveler rating
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    23
    8
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
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English first
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed February 8, 2014 via mobile

Just back from hotel larix in Kranjska Gora was worried when I saw some reviews.
We had a great time snowed most days ski ing right to the door Hotel was great all staff lovely and helpfull definetley going back next year
Try it out you will not be dissapointed. Louise

Stayed February 2014, traveled with friends
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aida k, Manager at Ramada Resort Kranjska Gora, responded to this review, February 10, 2014
Dear Mrs. Louise,

thank you for your kind letter about Ramada Resort hotel in Kranjska Gora.

It is a pleasure to have a guest like you in the hotel.

Looking forward to see you again next year.

Best regards from my self and my team,

Aida Kadič
Hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed January 30, 2014

We stayed there for one week in January.
The hotel does not reach a four star level:
- rooms have a kind of old fashioned look, small cupboard, our door was broken and would only close when locked from inside
- strange mix of guests: small children running around, parties at the hotel bar until well past midnight
- sauna area really small and you had to pay for each entry
- breakfast and dinner buffet alright but kind of the same every day
- they would give us only one key for the room, electronic locks with key cards might be a good idea.
Overall I do not recommend to stay at the Ramada. There must be plenty of better options in Kranjska Gora.

  • Stayed January 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aida k, Manager at Ramada Resort Kranjska Gora, responded to this review, February 2, 2014
Dear Mr. or Mrs.,

thank you for sending to us this letter about staying in Ramada Resort Kranjska Gora.

It will help us to improve our service.

Best regards from Aida Kadič and my team,

Aida Kadič
Hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed January 20, 2014

The hotel complex is ok, with nothing special to say about the facility. I have stayed in several ramada hotels, and have found this one to be the lowest standard. There is no tea or coffee making facilities in the room, which means going down to reception every time you fancy a drink, or worse you have to enter the hotel casino after 10:30pm for a coffee. The casino is probably the worst casino i have ever seen, although i have only ever been into 3 or 4.
Skiing.......there is none. There is no snow, and not likely to be any according to the locals. Crystal ski are taking people by coach to Vogal, approximately 1 hours drive away. So if you think your staying in the Larix and are going to ski in and ski out, think again.
Crystal also never stated that the transfer from the airport was over 4:30hrs. More than twice the flight time.

Room Tip: All rooms are the same, with noisey corridors.
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  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aida k, Manager at Ramada Resort Kranjska Gora, responded to this review, January 22, 2014
Dear Sir or Madam,

I would like to thank you for your kind words that you shared with us about Ramada Resort Kranjska Gora.
We appreciate that you are honest and straightforward.

Life is also about giving a chance, so please give us another chance to improve our service, since Ramada Resort is been in Kranjska Gora only for 4 weeks. I belive we deserve that.

However we will pray for the snow and we will be looking forward to meet you one` s again in Ramada Resort Kranjska Gora.

Best regards from me and my team of the Ramada Resort,

Aida Kadić
Hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kranj
Level Contributor
58 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed January 18, 2014

Went there in winter 2013, stayed for one week in senior suite.Perfect location, on ski slopes.
Waitors-some of them, with no attitude towards guests and to work.Variety of food is just ok.
We preferred staying in lobby bar, close to fire place in the evennings.
The equipment of rooms is pretty old and should be rennovatet asap.
Otherwise stay away from Kranjska when there are winter vacations for Ljubljana's children, too crowded, you will not be able to ski.

Room Tip: senior suite
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aida k, Manager at Ramada Resort Kranjska Gora, responded to this review, January 24, 2014
Dear Mr. Aleš A.

thank you for writing about Ramada Resort Kranjska Gora on Tripadvisor.

I agree with some of these suggestions and for the other we´ll try to improve.

Best regards from me & my team of the Ramada Resort Kranjska Gora.

Aida Kadic
Hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 17, 2014 via mobile

We have just spent our fifth ski holiday here. It has to be said conditions were far from ideal,however this hotel has the best position in the village for the slopes.Do pay the extra for a mountain view room ,its worth every penny. All staff are kind and pleasant. The food has been excellent ,the Friday evening Slovenian feast was superb. John and Diane Yarwell,Northants

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aida k, Manager at Ramada Resort Kranjska Gora, responded to this review, January 22, 2014
Dear Mr. and Mrs. Yarwell,

I would like to thank you for beliving in us and coming back to Ramada Resort Kranjska Gora for all of this years. It means a lot to us.

We appreciate that you choose to spend your holidays at Ramada Resort.

Best regards from my self and my team,

Aida Kadić
Hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed January 12, 2014

I stayed at the hotel larix for one week on a half board basis. The hotel is located directly on the slopes (if there is snow) and right in the main area of the village. It is close to the supermarket, bars, restaurants, ski school and equipment hire. This i'd say is the best thing about the hotel. The room we booked was a mountain facing one with balcony. The room was basic but had a mini bar(not cheap, but room to put your own drinks from the supermarket in for 1/4 of the price) a safe, tv, hanging space etc. the beds were not comfortable, it was two singles pushed together with thin mattresses that were in sunken frames. Every time you moved or sat on the bed you'd whack yourself on the frame. The pillow was a thin flimsy useless thing and there was not spares in the room. The heating was very good, room was always warm. The shower was nearly amazing, the pressure and heat was excellent but the cubicle was tiny. Every time you moved while washing your hair you'd hit your arms of the screen or the tap so it'd either go off, freezing or scolding. There was soap, shampoo and fresh towels provided. The room was made up daily and bins emptied but empty glasses were never removed from the room all week. Breakfast had a much better choice than dinner, lots of cereals, pastries, hot options etc. Dinner usually had one fish option, one pasta option, two meat options and sides. All options were plain, no sauces so you could add your own, probably good for the fussier eater. All soft drinks were only 250ml options but priced the same a regular 500ml everywhere else. Coke was €2.50, lager was €4.00, coffee€2.20. In the supermarket the coke was 0.42€ and 500ml lager was €0.99. The pool was ok, very busy all the time, the jacuzzi was full of kids every time I was there and the sauna was €13 for 3 hrs even for quests which I thought was a bit much. The bar/lounge area was very small, so after dinner if you wanted to sit and have a drink this wasn't really an option in the hotel. There was lots of families staying at the hotel but once the pool closed there was nothing for the kids to do so it made the place noisey as the kids were running up and down the halls to entertain themselves. This was no fault of there's but as the hotel in not very sound proof it proved annoying on the nights we were trying to sleep after a long day as this sometimes went on until the early hrs. The service was very hit or miss - sometimes no one would take your drink order during dinner, pints would be served half full, it just seemed like they couldn't be bothered and you were inconveniencing them - something you should not feel when you are on holiday, paying to stay in the hotel. The hotel runs a shuttle bus to other ski resorts which we used once due to the poor snow conditions in kranjska gora. When we were returning to get the bus back, the gondolas stopped, it'd looked like they were taking a casualty down the mountain. So we were about 3/4 mins late, the bus left had without us, even when other passengers said we were on our way so we were stuck in Italy. The hotel were not much help when we eventually were able to contact them and would not discuss the situation with our reps. There is lockers available for a €5 deposit. We booked this hotel despite it being the most expensive option we had, I would not recommend it. The area is very small so there is not much distance between the slopes and any other of the hotels. If you want slope side and a pool then come here. If you want good food, service, comfort then don't.

Room Tip: Ask for top floor, this way you won't hear people in the rooms above you or the noise from the b...
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  • Stayed January 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aida k, Manager at Ramada Resort Kranjska Gora, responded to this review, January 18, 2014
Dear Sir or Madam,

thank you for writing your memories of your holidays in Ramada Resort Kranjska Gora.

I recommend that when some unpleasant things happen in the hotel, please contact the hotel staff, becouse we are always in the hotel ready to help you.

Your report will certainly affect on us to improve our service.

Best regards from the staff of Ramada Resort Kranjska Gora,

Aida Kadić
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Resort Kranjska Gora

Address: Borovska 99, Kranjska Gora 4280, Slovenia (Formerly Hotel Larix)
Phone Number:
Location: Slovenia > Upper Carniola Region > Kranjska Gora
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Kranjska Gora
#5 Luxury Hotel in Kranjska Gora
#6 Romantic Hotel in Kranjska Gora
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ramada Resort Kranjska Gora 4*
Number of rooms: 118
Official Description (provided by the hotel):
Right at the bottom of a ski slope, which is the starting point for all the Kranjska Gora trails, you will find Ramada Resort Kranjska Gora, totally renovated two years ago. Its nicely furnished rooms with their view of the slopes are a promise of a cosy and beautiful holiday, whereas bathing in the water park offering a panoramic view of the surrounding snow-covered slopes is an unforgettable experience, especially in winter.The hotel is only 100 metres away from the centre of Kranjska Gora and its 118 four-star rooms provide everything you need for a relaxing break (shower/ WC, cable TV and radio, mini bar, direct phone line). The beds can be separate and most rooms have a balcony. ... more   less 
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Also Known As:
Larix Hotel Kranjska Gora
Hotel Larix
Larix Kranjska Gora

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