Firstly, the accommodation itself was great - brand new and super clean. The views from our room were amazing.
Secondly, the host/owner was wonderful. I emailed him asking for the best way to drive from Trieste airport to Bovec and he sent back a detailed itinerary with key sites to visit along the way. This was a real highlight as we stopped at some amazing places we would never have seen. On arrival he gave us all a shot of his mother in law's home made liqueur which was delicious. He then gave us maps and indicated "must dos" while we were in the area. He recommended and booked for us a great restaurant nearby. He even charged us less as we had a last minute change to our booking despite it being a "no alteration" booking.
All in all wonderful service which went above and beyond.