I booked this hotel through hotels.com where it clearly stated the room had a balcony with view over the lake. Having read other reviews stating they had booked the same but been put in the attic with no balcony or even a window you could look out I decided to email the hotel directly to confirm we had a room with a lake view balcony. The exact email response from receptor Saso was 'of course ' followed by 'a most beautiful room'. Despite this as you have probably guessed by now we arrived to be given the key to a room in the attic with no balcony or window you could see out. I am getting a bit fed up with booking rooms that blatantly don't match the advertised description. I kicked up a bit of a fuss and insisted the receptionist read my email correspondence and we eventually were given a room with an amazing view. It still annoyed me though that he seemed to think he was doing us a favour rather than just giving us what we had booked.
Apart from this the bed was agony and the room did not have the promised mini bar. It did have a fridge which didn't seem to be working and only one socket with a choice to plug in the tv or the fridge. The bathroom had 1970 style brown tiles and a cracked basin.
Breakfast was reasonable except for the usual Luke warm water to make drinks with.
We booked this hotel for the view which was truly lovely once we got the room we booked - without the view I simply would not stay here.
- Official Description (provided by the hotel):
- Jadran Hotel is located close to the shore of Lake Bled. Most of the 45 rooms have a balcony, en suite bathroom, direct dial telephone, cable television and mini bar. In addition, half of the rooms have a beautiful view of the lake and castle, while the remainder look across the peaceful greenery of the surrounding area. ... more less
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