This hotel is in the most perfect location and we had paid to upgrade to a lake-view room which was great. However the daily room servicing was cursory and most days there was no shower gel provided, surfaces were not cleaned or the floor vacuumed. The breakfast buffet was ok but as we were on a half-board basis we had to suffer the evening buffet too. It was, at best, "works canteen" and whatever time you went in you finished up queuing for food which was mostly over-cooked. I think the hotel and its management suffer from complacency.
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