I stayed at this hotel as part of a package trip over Christmas.
The room was clean and tidy and in good order. Particularly noticeable was the lack of noise from adjoining rooms so was able to get a reasonable night's sleep.
The reception staff were friendly and helpful.
Free WiFi was available throughout which was appreciated but beware that if you move floors, you will lose signal and will need to connect again to the new floor or reception.
Food was plentiful and of a high standard and the restaurant staff were efficient and attentive. There was a blonde lady who was there in the first part of the holiday who deserves particular praise (did not get her name) as nothing was too much trouble and she went out of her way to make the party feel welcome.
Having read previous reviews, I can report that the Bled Cream Cake is much better in their cafe alongside the lake!
Particularly liked the scrambled egg - difficult to get right when mass catering.
Negative points - Very 80s style reception and dining room with little or no atmosphere. Functional and does what it says on the tin. Space in the area surrounding the reception could be better used. The ability to subdue the lighting in the lounge area and restaurant and a little colour would vastly improve the appearance.