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“Great hotel -- very friendly staff” 5 of 5 stars
Review of Hilton Warsaw Hotel & Convention Centre

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Hilton Warsaw Hotel & Convention Centre
5.0 of 5 Hotel   |   Grzybowska 63, Warsaw 00-844, Poland   |  
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Ranked #13 of 115 Hotels in Warsaw
Jerusalem, Yerushalayim, Israel
1 review
1 helpful vote 1 helpful vote
“Great hotel -- very friendly staff”
5 of 5 stars Reviewed August 1, 2012

This is a great hotel. Very nice rooms and very friendly staff. It is located in a slightly rundown area, but within easy walking distance or taxi ride ($5). Very nice exercise room and pool. Excelent breakfast.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this review, August 7, 2012
Dear Reader,

Thank you for having chosen the Hilton Warsaw Hotel & Convention Centre and for sharing your reviews.

I was pleased to read that you had enjoyed your overall stay with us.

We hope to be able to welcome you back soon.

With regards,

Remco Norden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,097 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
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Basel, Switzerland
1 review
5 of 5 stars Reviewed July 31, 2012

Have stayed too many nights to count, and never fails to impress, staff lovely? Breakfasts too good, salmon and scrambled egg to die for, also muesli excellent. If you are lucky enough to have access to HH lounge, it does not disappoint

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this review, August 7, 2012
Dear Guest,

Many thanks for your kind review on TripAdvisor.

It is a pleasure to read such positive comments from a Guest who visits us so frequently.

Thank you for your trust and we hope to be able to welcome you back soon.

With regards,

Remco Norden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gleiwitz, OS
Top Contributor
159 reviews 159 reviews
28 hotel reviews
Reviews in 65 cities Reviews in 65 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed July 30, 2012

Perfect hotel for bushiness travelers. Staff very friendly and multi-lingual. Rich breakfast buffet, however the default coffee is very american (not tasty), rather choose Latte, that they would brew for your order. Nice swimming pool, with swim instructors (1h hour is for free lesson with instructor)

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this review, August 7, 2012
Dear Reviewer,

Thank you very much for taking the time to post your comments regarding the Hilton Warsaw Hotel & Convention Centre.

I am delighted to read that we have met your overall expectations.

Hopefully there will be a chance to welcome you again and present our usual standards of hospitality.

With regards,

Remco Norden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cracow
Top Contributor
187 reviews 187 reviews
187 hotel reviews
Reviews in 159 cities Reviews in 159 cities
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed July 30, 2012

The main comfort and the service provided are really very good. The staff at front desk and in the restaurant were professional and very friendly. My room was on executive floor and was modern, very clean and comfy. Fast WiFi, nice bathroom with great shower, TV, minibar. Nice executive lounge on 26 floor. Great breakfast buffet with lot of choice. Only the location is not perfect - quite far from the city center but it's acceptable.

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this review, August 7, 2012
Dear Guest,

Thank you very much for your recent stay at the Hilton Warsaw Hotel & Convention Centre as well as for placing your comments on this website.

It was a pleasure to read that you enjoyed so many aspects of your visit and I have shared your review with my team.

I look forward to welcoming you back in the not too distant future.

With regards,

Remco Norden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 18, 2012

Superb quality that you would expect from a Hilton Hotel --- everything seemed quite new, shiny, clean, efficient and comfortable. Particularly liked the TV in the lift! Breakfast was good - delicious fresh fruit and patisseries! The hotel isnt very close to the 'old town' which was lovely, but it is only 5-10mins walk to a main road to catch a tram which can take you there - plus taxis were easy enough to get to and from the hotel - inexpensive too. The hotel was 20-25minutes walk from the main train station. Conference facilities all seemed good and the pool and fitness centre all very new, clean and enjoyable to use. Overall I would highly recommend staying at this hotel for a visit to Warsaw - if you go and stay here make sure you pop up to the top floor in the super fast and smooth lift - views were great!

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this review, August 7, 2012
Dear Guest,

Thank you for your recent stay at the Hilton Warsaw Hotel & Convention Centre as well as for sharing your feedback.

I was glad to read that you have enjoyed your stay with us and we take great pride that you will recommend our hotel.

Once again many thanks for the review and we look forward to welcoming you back soon.

With regards,

Remco Norden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bratislava, Slovakia
Top Contributor
61 reviews 61 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed July 10, 2012

The hotel itself is ok, good staff, nice restaurant, great breakfast. The rooms are ok, lot of complementary stuff usual to hotels like this. But there is no way to open windows and the airconditioning is very poor. Especially if you are travelling in a time, when there is approx. 22°C outside. It has almost no fresh air and you will not enjoy the night without having the option to breath.
Also, I've made a bad experience with the room food service - they have delivered a smelly food, with no taste, old meat.. :( So I do not recommend the Hotel even it is "fancy" and has the right level of luxury...

Room Tip: Don't know, maybe there are rooms, where you can open windows :). I don't think so, it's...
See more room tips
  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this review, July 18, 2012
Dear Reviewer,

Thank you for having stayed in the Hilton Warsaw Hotel & Convention Centre during your travel in June.

It was nice to read that you appreciated our service as well as food quality at the restaurant. Nevertheless I am concerned to learn about your disappointment regarding some other elements of the stay.

I would be delighted to get the opportunity to welcome you back again and make your visit memorable only for the right reasons.

With regards,
Remco Norden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poznan, Poland
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
Reviews in 30 cities Reviews in 30 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 9, 2012

I have stayed in Hilton Warsaw before but just now I decided to write a review. This is just great 5 star hotel very close to all city sites. All the rooms are very nicely decoreated, clean and ready to spend the whole day in the hotel :) The hotel is fairly new, I think it has been there for just 3-4 years or so. Breakfast is also very good, lots of fresh fruit and of course a cook to prepare a great omlet for you.
I did not use wifi so don't know if it is free or there is something you need to pay extra. The parking space in the garage is extra if you want to use it.

All this does not matter because the room during the weekend actually cost me less than 100 USD for 2 people including breakfast. I have stayed in almost all 5 star hotels in Warsaw and I have to admitt Hilton, Intercontinental and Westin are the best ones. So far the best deals I found in Hilton. Booked via booking.com.

Some hotels require you book the room via their websites to have the air miles collected. In Hilton Warsaw it does not matter, they credited me 500 miles no matter what. All in all recommended !!

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this review, July 18, 2012
Dear Guest,

Thank you for having chosen the Hilton Warsaw Hotel & Convention Centre for your stay in Warsaw and for taking the time to place the review.

I was pleased to learn that you enjoyed our room arrangements as well as food offerings.

Once again many thanks for the feedback and I look forward to welcoming you back soon.

With regards,
Remco Norden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Warsaw Hotel & Convention Centre

Address: Grzybowska 63, Warsaw 00-844, Poland
Phone Number:
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Warsaw
#8 Business Hotel in Warsaw
#9 Family Hotel in Warsaw
#13 Luxury Hotel in Warsaw
#15 Romantic Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Warsaw Hotel & Convention Centre 5*
Number of rooms: 314
Official Description (provided by the hotel):
Central to every major local attraction, Hilton Warsaw is the city's most modern hotel with distinctive contemporary styling. Experience the latest in comfort and convenience, impressive city views from every guest room and wonderful health and fitness facilities to help you relax. ... more   less 
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Also Known As:
Hilton International Warsaw
Hilton Warsaw
Warsaw Hilton

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